Sayan Mitra

Product Manager

Kolkata, West Bengal, India8 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven leadership in managing high-performing teams.
Expertise in data analysis and machine learning algorithms.
Strong background in process improvement and operational excellence.

Stackforce AI infers this person is a data-driven leader in AI/ML operations within a tech-driven environment.

Contact

mitras@amazon.com LinkedIn

Skills

Core Skills

Data AnalysisTeam ManagementPeople ManagementQuality AuditingMachine Learning

Other Skills

Business AdministrationBusiness InsightsBusiness Process ImprovementCoachingConsumer ServicesCorporate StrategyCross-functional CollaborationsCustomer Relationship Management (CRM)Dashboard MetricsFinancial AdvisoryInsuranceInvestment AdvisoryLeadershipManagementManagement Information Systems (MIS)

About

Always eager to learn ways in which I can grow in my career & looking for new responsibilities to add on & learn new things constantly. Looking forward to new opportunities with a challenging position in order to excel & utilize my experiences, skills & knowledge. To obtain a responsible position within an organisation that will allow me the opportunity to make a remarkable contribution as an integral part of the organisation as well as to help increase my potential for future advancement.

Experience

8 yrs 3 mos

Total Experience

2 yrs 9 mos

Average Tenure

5 yrs 1 mo

Current Experience

Amazon

3 roles

Team Leader (SME), Machine Learning Data Operations

Promoted

Apr 2023 – Present · 3 yrs 1 mo

Managing and leading a team of 25 to 30 Associates under the First-Line Manager.
Contributing towards the process accuracy improvement.
Maintaining and reporting weekly analysis report and sharing the same to the First line Managers and L5.
Support and assist associates to achieve program level goals and ensure growth.
Deep dive and understanding the process defects and Use data analysis to identify gaps.

Data AnalysisTeam ManagementPerformance MetricsLeadership

Subject Matter Expert, MLD Operations (INTERIM)

Promoted

Aug 2022 – Mar 2023 · 7 mos

Managing and drive staffing plans, quality initiatives, process change initiatives, and others as required.
People management i.e. training and mentoring talent to grow within organization.
Performing system, user-acceptance testing for every new software releases, providing developer teams with detailed reports, identifying bugs/flaws and recommending fixes.
Creating daily, weekly, monthly, quarterly business reports on associate performance for consistent and streamlined visibility.
Providing operational support, providing necessary insights about various anomalies to team members, and supporting the operations manager with process efficiency.
Working in a dynamic, fast paced AI influenced
environment and handle a team of highly motivated, fast paced associates striving hard to achieve operational excellence in improving Machine Learning Algorithms.

People ManagementQuality AuditingPerformance AnalysisBusiness Insights

Machine Learning Data Associate

Feb 2021 – Jul 2022 · 1 yr 5 mos

Got an opportunity to understand the weak
areas of various Al and ML algorithms in
similarly different environments and i also
gained hands on experience to analyze
Computer vision process for accurate
identification of products by IR camera's in
FC's.
Work on various Pilot Projects using Al/ML
techniques, understanding the algorithm,
trends and providing annotation, calibration
support to the robots and improving efficiency.
Part of a team that looks over Fulfilment Center’s operations in NA marketplace.
Performing extremely high level and detailed analysis of the activities sent back from the FCs via automated processes.
Reinvent and simplify processes & tool performance of self and peers.
Maintain highest standard i.e. above 99.95% accuracy in daily tasks along with more than 7 hours of productivity on each day.
Document findings and report to center of correction.