Srinivasan V

Product Manager

Karur, Tamil Nadu, India7 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in DDI platform administration.
Proficient in DNS and DHCP management.
Strong focus on process improvement and automation.

Stackforce AI infers this person is a DDI and network management specialist in the IT infrastructure domain.

Contact

Skills

Core Skills

Domain Name System (dns)Dynamic Host Configuration Protocol (dhcp)

Other Skills

DDNSDocumentationDomain ExperienceF5 BigIPGTMIP managementIT EscalationInfobloxLTMLinux ServerNetworkingPython (Programming Language)Splunkbluecat

About

I am passionate about my job. I am achieving a challenging & successful career where I can make a significant contribution using my innovative ideas, knowledge, skills and experience with the objective of development & growth of my organization.

Experience

Two95 international, inc

DDI Engineer

Dec 2021 – Present · 4 yrs 3 mos · Chennai, Tamil Nadu, India

Administration of DDI platforms for six multi-national clients.
Perform routine DDI MACDs, execute planned changes, and Incident response / troubleshooting as needed.
Proactive monitoring of clients’ DDI systems. Response to and remediation of warnings / alerts.
Configuring & troubleshooting of DNS & DHCP services
Monitoring of ticket queues and implementation of Business as Usual (BAU) customer requests
Testing and Implementation of upgrades and patches for DDI infrastructure
Provide technical information and leadership in support of managed services customers
Document support activities in service management platform
Development and maintenance of account specific documentation
Provide account and platform specific training to team members
Monitoring of alerts notification, investigation and troubleshooting of issues
Identify opportunities for internal process enhancement
Support continuous improvement initiatives
Identify opportunities for automating repetitive tasks
Work closely and effectively with customers, partners, vendors, and fellow team members to provide exceptional customer service.
Participate in on-call support rotation
Interact with vendors to identify and resolve product defects and issues
Document support activities in service management platform

bluecatDocumentationDomain Name System (DNS)Dynamic Host Configuration Protocol (DHCP)DDNSInfoblox+3

Infosys ltd

2 roles

Senior System Engineer

Promoted

Mar 2021 – Dec 2021 · 9 mos · Bengaluru, Karnataka, India

We administrating DNS, DHCP using Infoblox and DNS load balancing via F5 LTM and GTM for apps that required that need. We maintain the system globally, implementing new devices and enhancing the current configuration in order to provide the best service availability.

LTMGTMF5 BigIPDocumentationDomain Name System (DNS)Dynamic Host Configuration Protocol (DHCP)+6

System Engineer

Nov 2018 – Mar 2021 · 2 yrs 4 mos · Bengaluru, Karnataka, India

We administrated DNS, DHCP using Infoblox . We maintain the system globally, implementing new devices and enhancing the current configuration in order to provide the best service availability.

DocumentationDDNSNetworkingIT EscalationDomain Experience