Sushma Chandrashekar

Product Manager

Bengaluru, Karnataka, India11 yrs 9 mos experience
Most Likely To Switch

Key Highlights

  • Over 12 years of IT experience in security.
  • Expert in managing MDM solutions across platforms.
  • Strong problem-solving and leadership skills.
Stackforce AI infers this person is a seasoned IT professional specializing in security and infrastructure management.

Contact

Skills

Core Skills

Global It OperationsSupport ManagementCustomer ServiceIt Service ManagementAsset ManagementMobile Device ManagementProject ManagementItilService Desk

Other Skills

Google WorkspaceJamfOktaMicrosoft IntuneAirwatchMDMMicrosoft AzureOffice 365AS400 AdministrationWindowsintuneDynamic Host Configuration Protocol (DHCP)Domain Name System (DNS)Active DirectoryEngineering

About

Senior Engineer with 12+ years of experience in the IT field, specializing in security across diverse platforms including Windows OS, JAMF, OKTA, MS Intune, Email, (O365), Google Workspace, Active Directory, Proofpoint and Mainframe. Proven ability to administer and secure enterprise environments, manage MDM solutions, and troubleshoot complex technical issues. Eager to leverage strong problem-solving, analytical, and leadership skills to contribute to the success and growth of a forward-thinking organization within the IT Infrastructure domain

Experience

11 yrs 9 mos
Total Experience
1 yr 11 mos
Average Tenure
2 yrs 7 mos
Current Experience

Okta

Senior Workplace Technology Support Analyst

Oct 2023Present · 2 yrs 7 mos

Global IT OperationsGoogle WorkspaceSupport Management

Jumpcloud

Customer Support Engineer

Apr 2023Jul 2023 · 3 mos · Remote

Support ManagementCustomer ServiceMobile Device Management

Confluent

IT Support Technician

Nov 2022Feb 2023 · 3 mos · Hybrid

JamfOktaMicrosoft IntuneGoogle WorkspaceIT Service ManagementAsset Management

Ericsson

Senior Engineer

Aug 2021Aug 2022 · 1 yr

Microsoft IntuneAirwatchMobile Device ManagementMDMMicrosoft AzureJamf+1

Atos

Associate Consultant

Aug 2015Jun 2021 · 5 yrs 10 mos · Bengaluru, Karnataka, India

Office 365Microsoft IntuneAS400 AdministrationWindowsintuneMobile Device Management+5

Wipro

Technical Support Engineer

Jul 2014Aug 2015 · 1 yr 1 mo

Service DeskOffice 365

Bharat heavy electricals limited

Internship Trainee

Jul 2013Jul 2014 · 1 yr

Education

Govt. Polytechnic College

Computer Science

Jan 2010Jan 2013

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