Praveen Joseph — CEO

Innovative leader with a proven track record of driving growth and enhancing customer experiences across diverse industries. Currently serving as the Head of Growth and Customer Experience at tinyEmail, Canada, where I spearhead strategic initiatives to optimize sales efficiency and elevate satisfaction metrics. At tinyEmail, I've successfully implemented transformative strategies such as integrating Zoho CRM, transitioning to an in-house support team, and refining campaign processes, resulting in substantial improvements in customer relations, domain reputation, and revenue growth. Notably, I've propelled our app into the top ranks on the Shopify platform and significantly increased qualified leads through strategic conversion funnel tracking and onboarding enhancements. Prior to my current role, I held the position of Senior Program Manager - Growth at Nestaway Technologies, Bangalore, where I led initiatives such as Self Listing and House Activation, driving remarkable lead conversion and inventory liquidation rates. Through strategic partnerships and system optimizations, I achieved significant improvements in efficiency, service levels, and customer satisfaction metrics. With a passion for leveraging data-driven insights and fostering collaborative environments, I excel in aligning cross-functional teams to achieve shared objectives and deliver exceptional results. I am committed to continuous improvement and thrive in dynamic, fast-paced environments where innovation and creativity are valued.

Stackforce AI infers this person is a SaaS and Real Estate growth strategist with a focus on customer experience.

Location: Bengaluru, Karnataka, India

Experience: 10 yrs 10 mos