Sep 2023 – Present · 2 yrs 6 mos · Bengaluru, Karnataka, India · On-site

Jan 2017 – Present · 9 yrs 2 mos · Bengaluru Area, India

Jan 2017 – Dec 2017 · 11 mos · Bangalore

• Heading Digital Marketing team in complete South Region (Cognizant Technology Solutions)

Oct 2015 – Dec 2016 · 1 yr 2 mos · Greater Bengaluru Area

•  Develop targeted promotions to drive business and consumer awareness.
•  Conducting meeting with team with EOD report, ensuring they are reaching their target on provided SLA.
•  Keep researching organisations and individuals to identify new leads and potential markets.
•  Developing Distribution channels, Retail outlets (Hopcom, Nandini) and sales plans to support organizational objectives.
•  Handling Clients Payments issues/escalations and closing it within timeframe.
•  Identify opportunities for campaigns and road show (Online/Offline) that will lead to an increase in sales (like Future group, Temples, Prestige, Shoba Group Etc.)
•  Participating in pricing the solution/service level agreement.
•  Consulting with my sales team on business trends with a view to developing new services and product.
•  Submit weekly progress reports and ensure data is accurate.
•  Keep researching/finding direct vendord to avoid mediators and post agreement sharing with Procurement team.
•  Forecast sales targets and ensure they are met by the team.
•  Team training cum meeting on daily and weekly basis with updated report and discussing on all loop holes and challenges, taking quick decision as per the need.
•  As Additional, did sourcing for Field executive, filed supervisors and helped logistic team in area segregation and fixing route points and Mapping.

Mar 2014 – Oct 2015 · 1 yr 7 mos · Bengaluru Area, India

•  Handling Team for complete cycle of Seller on boarding from lead generation, calling, follow up, documents verification, cataloguing and on call training about seller dashboard.
•  Working closely with mid-level/ seniors at interested sellers to successfully negotiate deals and help in on-boarding.
•  Meeting with premium vendors/sellers for making them understand about company policy.
•  Handling social media & client escalations by managing a Team of twenty members, in daily operation.
•  Handling high level vendor & sellers escalations and closing it on priority with define time.
•  Participating on daily stand up conference calls with senior manager and directors.
•  Preparing daily, weekly and monthly reports and presenting the same to the higher level management with count of solved and pending cases.
•  Maintaining tracker and keeping it updated as per the requirement into CRM.
•  Doing detailed RCA (Root Cause Analysis) and working with CAPA (Corrective & Proactive Actions) for each vendor escalation for identifying the failure mood using 5Y, fish bone and other methods.
•  Contacting with Clients (sellers) to identifying their issues and keep them updated till issue
• Resolved.

Jan 2011 – Mar 2014 · 3 yrs 2 mos · bangalore

•  Meeting Corporate clients for branding of Our Industry so it will be help in sharing requirements which is available in companies.
•  Understanding the new client organisation with respect to existing business activities.
•  Maintaining Relationship with the corporate, through sending updates, attending meeting with the companies.
•  Market In-house consultants, Sending hot lists, arrange interviews and negotiate rates with clients.
•  Bringing in the new clients, prime vendors and getting the contract/permanent position requirements from them.
•  Maintain relationships with clients, hiring managers to receive ongoing requirement.