Sujith Jain

CEO

Bengaluru, Karnataka, India22 yrs 1 mo experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 20 years of experience in digital transformation.
Led significant business transformations across multiple industries.
Expert in aligning technology strategy with business outcomes.

Stackforce AI infers this person is a Digital Transformation Leader with expertise in BFSI, real estate, manufacturing, and retail sectors.

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Skills

Core Skills

Digital TransformationTechnology Strategy

Other Skills

Account ManagementAnalysisBusiness AnalysisBusiness DevelopmentBusiness IntelligenceBusiness ManagementBusiness PlanningBusiness ProcessBusiness StrategyCRMChannel PartnersCompetitive AnalysisCustomer RelationsCustomer Relationship Management (CRM)Customer Service

About

A digital enthusiast with over 20 years of experience across various industries, including BFSI, real estate, manufacturing, and retail. In recent years, he has spearheaded numerous business transformations by guiding companies in their digital transitions. In his current role at A&M as a digital leader, he advises clients on technology strategy that aligns with business outcomes by streamlining processes for improved efficiency, leveraging data analytics for valuable insights, overseeing organizational change, fostering innovation, and continuously assessing and refining business performance Most recently, he served as Business Transformation Services, Practice Leader – Digital, Customer Experience & Design, commerce at IBM Consulting, India/South Asia.

Experience

Alvarez & marsal

Managing Director - Digital & Technology Services

Jul 2022 – Present · 3 yrs 8 mos · India · On-site

Digital Transformation Leadership: Develop impactful solutions that align technology with business objectives, delivering value across BFSI, real estate, manufacturing, and retail sectors.
Strategic Innovation: Craft and implement modern technology strategies to optimize operations, enhance efficiency, and drive large-scale innovation.
Customer-Centric Innovation: Leverage mobile technology and digital marketing to transform customer engagement and support sustainable growth.
Data-Driven Insights: Utilize analytics to provide actionable insights, streamline decision-making, and foster long-term business growth.
Advocate for Digital Inclusion: Promote equitable access to technology, enabling diverse and underserved audiences to thrive.

Digital Transformation LeadershipStrategic InnovationCustomer-Centric InnovationData-Driven InsightsDigital InclusionDigital Transformation+1

Ibm

3 roles

India Lead CX - Strategy & Process | Enterprise Design & Mobility | SAP CX & Digital Commerce

May 2021 – Jul 2022 · 1 yr 2 mos

Practice Leader - Customer Experience & Design

Promoted

Apr 2017 – May 2021 · 4 yrs 1 mo

Responsible for working closely with CXOs to build Business Strategy, Customer Experience Strategy including Customer 360° Lifecycle, Digital Strategy across Digital Channel.
Current role also involves leading large teams across design domain and emerging technologies to deliver complex customer assignments that included transformation and change management to realise the strategy recommendations.

Senior Executive - Customer Experience & Digital Transformation

Jan 2016 – Apr 2017 · 1 yr 3 mos

Develop POV and roadmap to achieve Customer Experience Excellence and quantify the impact of its Digital Capabilities on Customer Experience and Revenue Outcomes across its Channels.
Consistently delivered success in multiple Strategic Consulting, Sales, Commercialisation and Delivery Management roles and thrived in a multi-cultural environment while working closely with C-Level executives