Sep 2023 – Oct 2024 · 1 yr 1 mo · Cork Metropolitan Area · Remote

• Identified an ideal M&A target, increasing deal success potential by 20% through a thorough assessment of strategic and financial criteria.
• Improved valuation accuracy by constructing a DCF model, adjusting for competitor bids and supply chain disruptions, and delivering a concise 2-page client summary.

Jun 2022 – Dec 2022 · 6 mos · Hyderabad, Telangana, India · Remote

• Served as the first point of contact for Amazon employees across the US. Resolved employee queries regarding leave, disability, and payroll, ensuring that each contact was resolved with a high degree of customer focus.
• Increased customer retention by 2.4% from the last quarter by de-escalating workplace conflict through empathetic service case management.
• Collaborated with partner teams to keep up to date on process changes, and resolve cross-functional issues.
• Had the flexibility to work a variable shift between 1:00 PM IST - 9:00 AM IST, Sundays to
• Saturdays, subject to business needs.

May 2022 – Jul 2022 · 2 mos · Bengaluru, Karnataka, India · Remote

• Conducted campus drives among universities, added updated hiring information to employee records, evaluated resumes, and scheduled interviews.
• Recruited and led a team of 8 candidates. Managed the team to ensure that weekly business engagement metrics were met.

Aug 2021 – Jan 2022 · 5 mos · Kolkata, West Bengal, India · On-site

• Prepared balance sheets, managed general ledger accounts, and updated financial statements in compliance with GAAP and VAT requirements.
• Analysed the legitimacy of such statements in compliance with federal laws. Assisted senior accountants in the preparation of monthly/yearly closings.

Jan 2021 – Jul 2021 · 6 mos · Hyderabad, Telangana, India · Remote

• Utilised exceptional writing, editing and proofreading skills to produce engaging and error-free content.
• Conducted surveys for user satisfaction, and presented the findings and suggestions for improvement to the leadership.
• Supported the organisation’s reform plan to improve brand awareness, and develop brand renovation policies.

Nov 2020 – Apr 2022 · 1 yr 5 mos · Bandel

• Constructed financial reports of corporate and non-corporate entities. Coordinated with the accounting team to ensure accurate financial reporting. Coordinated with the risk analyst team to review financial forecasting.
• Analysed and evaluated financial data to provide guidance regarding business investments, taxation, and overall financial strategy within the established timelines.
• Contributed to achieving client satisfaction and identified opportunities for improvement across the organization.
• Promoted within four months with the reference of immediate supervisor.

Nov 2020 – Feb 2021 · 3 mos · Bandel