Khushbu Rithal

Operations Associate

Bangalore, Karnataka, India11 yrs 6 mos experience

Highly Stable

Key Highlights

Expert in change management and communication strategies.
Proven track record in enhancing team collaboration.
Skilled in creating impactful content for diverse audiences.

Stackforce AI infers this person is a Change Management and Communications Specialist in the IT services industry.

Contact

Skills

Core Skills

Change ManagementCommunicationInternal CommunicationsContent CreationContent ManagementDigital CommunicationReporting

Other Skills

Active ListeningAttention to DetailBrand voice managementCollaborationContent writingCoordinationCopy-editingCopywritingCreating daily news alertsCreative Content CreationCulture BuildingCustomer ServiceEditingEmployer BrandingEngagement

About

As a Change Manager at Clarivate, I utilize my skills in change management, communication, and engagement to enhance professional development and foster a culture of belonging and celebration within the IT services team. I communicate and manage content for IT colleagues, ensuring effective engagement and collaboration within the team. I also implement strategies to drive positive change and improve efficiency in IT processes, resulting in increased productivity and job satisfaction. Before joining Clarivate, I worked as a Senior Communications Specialist at JCPenney India, where I utilized storytelling, employer branding, and culture-building strategies to communicate effectively. I also have experience as a Senior Associate at EY, where I created and published daily news alerts for our people in the US regions, measured their performance every month, and supported the larger Internal Communications team in various US locations. I hold a master's degree in microbiology from St. Joseph's College of Arts and Sciences and a bachelor's degree in Microbiological Sciences and Immunology from Mount Carmel College. I am passionate about creating engaging and impactful content that drives positive change and fosters a culture of collaboration and recognition.

Experience

Clarivate

Change Manager

Apr 2025 – Present · 11 mos · Bengaluru, Karnataka, India · Hybrid

Manage change within IT services at Clarivate, enhance professional development and foster a culture of recognition and celebration.
Communicate and manage content for IT colleagues, ensuring effective engagement and collaboration within the team.
Implement strategies to drive positive change and improve efficiency in IT processes, resulting in increased productivity and job satisfaction.

Change ManagementCommunicationEngagementContent Management

Career break

Layoff/position eliminated

Mar 2025 – Apr 2025 · 1 mo · Bengaluru, Karnataka

A lay off landing me into a career break. Every phase is a learning for the best yet to come!

Jcpenney india

Senior Communications Specialist

Mar 2022 – Feb 2025 · 2 yrs 11 mos · Bengaluru, Karnataka, India

Communicating via storytelling.
Employer Branding.
Culture Building.

Content CreationEmployer BrandingCulture BuildingEvent ManagementInternal Communications

Ey

2 roles

Senior Associate

Oct 2021 – Mar 2022 · 5 mos

Creating and publishing daily news alerts (DNAs) for our people in the US regions
Measuring the performance of all the published DNAs on a monthly basis to understand our readers better and enhance the DNAs accordingly
Support the larger Internal Communications team in various US locations for any communications-related needs

Creating daily news alertsPerformance measurementInternal CommunicationsContent Management

Associate

May 2018 – Oct 2021 · 3 yrs 5 mos

Supporting the launch of EY's brand new global Intranet.
Built the new regional websites for countries in the CESA region.
Copy-edited and SCORE-reviewed content for thought leadership papers, leadership communications, newsletters, business guides, videos, end-user manuals, business proposals, and event posters.

Supporting brand launchCopy-editingContent ManagementContent CreationInternal Communications

Aspire systems

Content Writer

Apr 2017 – Feb 2018 · 10 mos · Chennai Area, India

Diving deep into the "Performance Management" domain and bringing forth ideas and values that promote the "Employees First" approach in every organization!
Owner of every content created for the audience. Knowledge resources; marketing emailers; social media posts; press releases; blogs; web pages...you name it!
Collaboration with other teamies goes without saying; designers, developers, customer support, and the rest

Content CreationCollaborationPerformance ManagementDigital Communication

Sensiple

Content Writer

Jul 2016 – Apr 2017 · 9 mos · Chennai Area, India

Online research of topics and gathering appropriate content
Writing engaging online content that includes new or pre-existing content to improve its quality and drive online sales, bringing the website to prominence
Handled the documents pertaining to the ‘Brand Voice’ and ‘Brand Tone’ of the business
A core contributor to the complete revamping of the corporate website

Online researchContent writingBrand voice managementContent CreationDigital Communication

Ims health

Analyst

Feb 2014 – Apr 2016 · 2 yrs 2 mos · Bengaluru Area, India

Co-developed a key business unit for the UCB pharma project, which continues to grow as a multi-member team in Social Media
Lead the reports for the US brand team and coordinated between multiple sub-teams to generate highly impeccable reports on a monthly basis
Worked on new concepts such as 'Humanistic burden' with respect to disease interstitial cystitis for Astellas pharma
Experienced with various tools such as - Radian6 (Salesforce), Google Adwords, Google Trends, and Wikipedia statistics
Last worked with the Pharmacovigilance team for the Adverse Event Tracking of Genentech products

Report generationCoordinationPharmacovigilanceInternal CommunicationsReporting