Dec 2023 – May 2025 · 1 yr 5 mos · Remote

• Lead Functional Consultant/Senior Business Analyst/Product owner with extensive experience in Oracle Cloud/ERP Finance/SCM implementation, support, and upgrade.
• Proven track record in enhancing customer satisfaction by 40% and reducing support tickets by 30%.
• Adept at collaborating with global cross-functional teams to develop and launch new product offerings, resulting in significant process improvements and cost reductions.
• Skilled in Agile project management principles, Scrum management, strategic thinking, stakeholder management, and business data analysis.
• Successfully supervised teams to deliver custom products from requirements gathering to post-launch support.

Apr 2023 – Sep 2023 · 5 mos · Hyderabad, Telangana, India · Remote

• Configured GL ,AP, and AR modules in different instances using the configuration document.
• Provided Functional Support in Production Environment for GL, AR and AP modules.
• Thorough knowledge of P2P, O2C, R2R process/transactions.
• Captured Business requirements and provided solutions.
• Involved in data migration activities for Master data and Transactional data activities using ADFDI and FBDI sheets.
• Logged, viewed, accessed, monitored, followed up and closed the Service Request (SR) with Oracle Support.

May 2021 – Mar 2023 · 1 yr 10 mos · Hyderabad, Telangana, India

• Working on EBS and Fusion Projects.
• Configured GL, AP and AR modules in different instances using the configuration document.
• Assisted and Supported business users during CRPs/SITs/UATs.
• Working with Oracle Support for resolving Critical and Transactional Issues.
• Preparing Functional Design Documents (FDD) for Report Customizations.

Nov 2020 – Mar 2021 · 4 mos · Hyderabad, Telangana, India

• Implementation of Fusion Financials & Process transactions as per the clients’ requirements.
• Configured GL, AP, and AR modules in different instances using the configuration document.
• Actively involved in configuring Chart of Accounts, Ledgers, Enterprise Structure (Enterprise, Primary Ledger, Legal Entity, and Business Unit).
• Configuration Journals & Invoice approvals using BPM (Business Process Management).
• Completed Financial Offering Configuration using FSM (Functional Setup Manager)
• Involved in data migration activities for Master data and Transactional data activities using ADFDI and FBDI sheets.
• Prepared FSD For Focus Tickets User Stories.

Apr 2020 – Aug 2020 · 4 mos · Hyderabad, Telangana, India

• Implementation of Fusion Financials & Process transactions as per the clients’ requirements.
• Configured GL, AP, and AR modules in different instances using the configuration document.
• Configuration Journals & Invoice approvals using BPM (Business Process Management).
• Thorough knowledge of P2P & O2C transactions.
• Completed Financial Offering Configuration using FSM (Functional Setup Manager)
• Conducted CRP, UAT training sessions for Core Business Users and End Users on Financials.
• Involved in data migration activities for Master data and Transactional data activities using ADFDI and FBDI sheets.
• Logged, viewed, accessed, monitored, followed up and closed the Service Request (SR) with Oracle Support.

Mar 2019 – Mar 2020 · 1 yr · Bengaluru Area, India

• As a functional consultant, involved in Upgrade,Support and Enhancement Projects.
• Testing of various test scenarios of Order to Cash(O2C) and Procurement to Pay(P2P) Cycles.
• Setting up the Oracle Payables, EB-Tax, Oracle Receivables and General Ledger Module.
• Involved in some activities for Oracle System Administration module such as
• Registering the Users and assigning responsibilities,etc.,
• Creating new responsibilities and defining the required system profile options
• Creating value set and assigning its values.
• Enabling Key Flexfield and Descriptive Flexfield.
• Worked with technical team to resolve / provide technical issues.
• Review and scope new requirements, requests for change and problems for modules already implemented
• Import all invoices from Payables Open interface.
• Testing and validating of various regions Custom reports and provided sign off to proceed the changes in Prod.
• Logged, viewed, accessed, monitored, followed up and closed the Service Request (SR) with Oracle Support.
• Proactively Carrying out CRP, Users Acceptance Test (UAT), go-live activities and Post implementation support.
• MyWorkspace is full suite of self-service tools which shall offer an online collaboration of configurations, quotes, sales orders and invoices, opportunity creation for enabling internal and external users to manage all Their business with Arrow ECS Division.
• Worked on MyWorkspace Quote to Cash (Order created and processed to Invoice in EBS) and creating.
• Opportunity in MWS which will be synced to Opportunity in SalesForce.
• Worked on MyWorkspace enhancements.
• Worked on Fusion POC Project, Configured GL, AP, and AR modules.

Aug 2018 – Mar 2019 · 7 mos · Bengaluru Area, India

• As a functional consultant, involved in Upgrade,Support and Enhancement Projects.
• Testing of various test scenarios of Order to Cash(O2C) and Procurement to Pay(P2P) Cycles.
• Setting up the Oracle Payables, EB-Tax, Oracle Receivables and General Ledger Module.
• Involved in some activities for Oracle System Administration module such as
• Registering the Users and assigning responsibilities,etc.,
• Creating new responsibilities and defining the required system profile options
• Creating value set and assigning its values.
• Enabling Key Flexfield and Descriptive Flexfield.
• Worked with technical team to resolve / provide technical issues.
• Review and scope new requirements, requests for change and problems for modules already implemented
• Import all invoices from Payables Open interface.
• Testing and validating of various regions Custom reports and provided sign off to proceed the changes in Prod.
• Logged, viewed, accessed, monitored, followed up and closed the Service Request (SR) with Oracle Support.
• Proactively Carrying out CRP, Users Acceptance Test (UAT), go-live activities and Post implementation support.

Nov 2016 – Apr 2018 · 1 yr 5 mos · Bengaluru Area, India

• Created SR to get Patch for SPAIN SAFT Requirement.
• Created Tasks to Technical and DBA Team for Patch Analysis.
• Validated the DFFs after patch application for reporting.
• Actively interacted with business users in gathering requirements for development as per Herbalife Customization.
• Coordinated with User and Herbalife India Technical Team to fulfil the gaps and meet the requirement for Spain Historical data reporting.
• Daily Tasks included attending meetings with Business User and review the project status by opening a Bridge.
• Created Priority SRs for Critical Issue Solution.
• Leading the offshore technical team and working in multiple time zones for implementing the Functional and Technical Solutions as per Herbalife Customizations.
• Configured Tax Codes by Using E Business Tax.
• Import all invoices from Payables Open interface.
• Run Invoice Approval Status Report to know pending or rejected invoices. Approve and account all invoices
• Involved in Configuration setups
• Involved in Setup validations.
• Providing functional support for Herbalife Customization's after Go Live on priority.
• Created MD050 documents for Custom reports which have data issues/missing fields in the custom reports.
• Proactively gathered information from user and resolved issues with in time lines.
• Testing and validating of various regions Custom reports and provided sign off to proceed the changes in Prod.
• Supported the production environments and users on a daily basis by resolving user issues.
• Analysed user needs conferred with users to improve procedures and identified and solved problems.
• Logged, viewed, accessed, monitored, followed up and closed the Service Request (SR) with Oracle Support.
• Proactively Carrying out CRP, Users Acceptance Test (UAT), go-live activities and Post implementation support.

Nov 2010 – Nov 2016 · 6 yrs · Chennai Area, India

• As a functional consultant involved in Implementation, Testing, Production Support and Maintenance.
• Provided support for Oracle modules: AP,AR,GL,PO,OM,INV.
• Providing functional support for Sanmina customizations.
• Involved in performing application setups for AP, PO, AR,OM and INV Modules .
• Designed and configured solutions for various functional requirements
• Done extensive support in explaining the issue through E-mails with the Screen shots and also using Windows Net meeting.
• Studying the Client’s Business Requirement and to develop new proposed solutions for all the workarounds/ customizations.
• Testing the customizations and new reports.
• Identify and resolving the issues that arise during CRP and UAT in various modules finance, Distribution through root cause analysis and document them and prevent them from happening in production load.
• Proactively worked in delivering the project within timelines
• Identified serious bugs in the development and worked with development team and corporate finance and fixed those issues during the pilot project.
• Provided support for the users regarding the invoices struck in interface.
• Analyzed the requirements of the users.
• Prepared Documentation of Customized process compared with Standard Procedures
• Schedule all the required programs and monitor the processes.
• Getting the required business as well as IT approvals as per SOX procedure.
• Get the user approval to close the Work request to fix the issues.
• Attending periodic meeting and explain the issues and solutions to corporate finance for audit purpose.