S

Shilpi Sha

Product Manager

Mumbai, Maharashtra, India5 yrs 9 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in enhancing customer experience through product management.
  • Strong foundation in key account management and corporate strategy.
  • Committed to ethical excellence in the banking sector.
Stackforce AI infers this person is a Product Manager with expertise in Customer Experience within the Banking industry.

Contact

Skills

Core Skills

Product ManagementCustomer Experience

Other Skills

Analytical SkillsBRDCommunicationCorporate StrategyCustomer Experience DesignCustomer Experience TransformationDigital MarketingEmail MarketingEvent ManagementLeadershipMarket ResearchMarketingMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPoint

About

At IDFC FIRST Bank, our focus is on enhancing customer experience through innovative product management. With a PGDM in Marketing Management from Xavier Institute of Social Service, my approach is rooted in strategic thinking and customer-centric solutions. Our team excels in aligning corporate strategy with product requirements to deliver results that matter. My journey, fortified by a strong foundation in key account management and customer experience enhancement, reflects a commitment to growth and ethical excellence in the dynamic landscape of Banking and corporate strategy

Experience

Full-time

Tata AIG General Insurance Company Limited

Present

Idfc first bank

Product Manager - Customer Experience

Dec 2022Present · 3 yrs 3 mos · Mumbai, Maharashtra, India · On-site

  • Product Manager - Customer Experience (Vehicle loans)
StrategyStakeholder ManagementCorporate StrategyProduct RequirementsUser Experience (UX)BRD+6

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