Gaurav Sharma

Co-Founder

Bengaluru, Karnataka, India10 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 9 years of backend development experience.
Expert in designing scalable chat and bot platforms.
Proven track record in building intelligent systems using GenAI.

Stackforce AI infers this person is a Backend Developer with expertise in E-commerce and SaaS solutions.

Contact

Skills

Core Skills

Apache PulsarJavaMysqlSpring-boot

Other Skills

Android DevelopmentAutomated Dashboard GenerationBot Architecture DesignBot Platform DesignBytecode ManipulationCSSChat Message Storage ServiceChat Protocol DesignChat Session Storage ServiceData Science CollaborationDistributed SystemsDropwizardEnglishFK-AgentGenAI

About

I am a backend software developer with over 9 years of experience in building large scale server-side applications. I like to work on side projects that helps in improving the life of people and also love to contribute in the tech literature.

Experience

Flipkart

3 roles

SDE 4

Promoted

Feb 2025 – Present · 1 yr 1 mo · Bengaluru, Karnataka, India

SDE 3

Feb 2022 – Jan 2025 · 2 yrs 11 mos · Bengaluru, Karnataka, India

◦ Flipkart’s Chat & Bot Platform:
∗ Designed and Implemented Flipkart Chat Platform: A multi-tenant chat platform used across Flipkart, powered by Apache Pulsar, scaling to 200k concurrent users and 700 million daily messages
· Worked on designing and implementing the Chat Protocol using Apache Pulsar and Zookeeper. · Worked on designing and implementing the Chat Message Storage Service using Hbase.
· Worked on designing and implementing the Chat Session Storage Service using MySQL.
∗ Designing Bot Platform: Flipkart’s Bot Platform allows teams to quickly onboard to the platform and create Bots powered by LLM and Conversation Design.
· Worked on designing Vernacular Support for Bot, allowing them to converse in the user’s preferred language.
· Worked on designing architecture for Bots powered by GenAI(LLM), this allowed teams to onboard and develop an intelligent Bot quickly.
∗ Building Flippy: A GenAI Based Shopping Assistant Bot: Flippy is a GenAI-based Shopping Assistant that guides the user journey from product discovery to purchase.
· Worked with the data science team to build the architecture for the bot leveraging LLMs to create an intelligent multi-turn bot.

Apache PulsarHBaseMySQLJavaChat Protocol DesignChat Message Storage Service+4

SDE 2

Jun 2020 – Jan 2022 · 1 yr 7 mos · Bengaluru, Karnataka, India

∗ Building Blink: A Chat-based Customer Support Agent tool: Blink is a Chat based Customer Support Agent tool allowing agents to chat with users of Flipkart
· Integrated Blink with Flipkart Chat Platform, allowing bots to transfer chats to Agents for better redressal of user queries · Worked on providing transaction support for JDBI in Dropwizard for MySQL queries.
· Added multiple features like Daily Reports, Reads on Slave DB, and Improved MySQL Query Performance.
◦ FK-Agent: Flipkart’s APM Tool:
∗ Building FK-Agent: FK-Agent is an APM tool built to simplify adding metrics to any Java-based application by leveraging
Bytecode manipulation. FK-Agent is now used across the majority of the services in Flipkart.
· Worked on building the FK Agent Library which allowed real-time Bytecode manipulation and metrics generation
· Built an automated dashboard generation service that gathers metrics for a service and generates an intelligent dashboard.

MySQLJavaDropwizardJDBIFK-AgentBytecode Manipulation+1

Fabhotels

Software Engineer

Jun 2019 – May 2020 · 11 mos

Worked on microservice architecture and developed them using Spring-Boot and Java.
Lead development of Gordon - An auditing platform for FabHotels.
Wrote IVR service to facilitate On-call support for customers.
Created Centralized Session Management for fabhotels.com.
Worked on creating load-balanced payment gateways & integrating Payment gateways.
Worked with caching layer(Redis), outbox pattern, performance testing, and server-side scripting.

Spring-BootJavaMicroservice ArchitectureRedisPayment Gateway Integration