Aug 2021 – Oct 2023 · 2 yrs 2 mos · Bengaluru, Karnataka, India · Hybrid

• Built a comprehensive auditing framework for o9’s database, improving transparency, accountability, and data integrity across all transactions while cutting transaction tracking time by 90%, enabling faster decision-making.
• Delivered key customer-driven enhancements such as lightweight and private scenario sharing, directly improving client usability and engagement. Proactively resolved platform bugs before release deadlines, ensuring smooth deployments and higher customer satisfaction.
• Strengthened data governance by introducing measure-based and time-based ACL frameworks, allowing dynamic, context-driven access control. These innovations enhanced security, compliance, and flexibility in enterprise-scale data operations.
• Designed and implemented a centralized service health monitoring system that provided real-time visibility into the performance and configuration of Java-based microservices. This solution improved operational reliability and boosted SLA compliance by over 20%, reducing downtime and accelerating root-cause resolution.

Jan 2021 – Jul 2021 · 6 mos · Bangalore Urban, Karnataka, India

• Undertook the task of augmenting LUMOS, an internal desktop application used by GS. The primary objective was to centralize open workflows, tickets, and notifications for all GS employees within a unified and intuitive desktop app. I added the feature of adding message boards, outage notifications, and getting the least TAT on any open tickets by the support team. This led to improvement in efficiency by over 30%.

Jan 2020 – Jan 2021 · 1 yr · On-site

• Contact Tracing: Developed a user tracing system utilizing Telco Data to identify potential sources of Covid-19 infection with user consent. Incorporated the use of Point of Interest data to jog the user's memory and identify potential infection sites. Our solution was used by a few governments to track and minimize the infection resulting from Covid-19.
• Eureka Omni: Developed a versatile tool called Omni, which enables the creation of customized dashboards using pre-existing or new widgets to generate reports in diverse formats. The solution provides a streamlined approach to report creation and empowers clients to effortlessly share and disseminate information with stakeholders.

Jun 2018 – Dec 2019 · 1 yr 6 mos · On-site

• Eureka User Profile Store: Designed and developed the UI and backend of the Eureka User Profile Store utilizing RESTful APIs. The platform allowed for exploration of Telco Users and extraction of specific user sections using multiple filters. Additionally, Implemented a suite of data visualization tools that dynamically responded to selected filters, empowering clients to generate intelligence reports for their target users. The success of this initiative resulted in 6 telcos across 5 countries contracting our services.
• Campaign Management System: Designed and implemented a comprehensive system enabling Campaign Directors to create and oversee targeted campaigns for specific customer segments. One of the key challenges of this project was effectively matching the optimal users for each campaign during simultaneous runs, a challenge successfully addressed through innovative solutions and advanced algorithms.
• Credit Score: Developed an end-to-end system capable of seamlessly ingesting credit score data from the Eureka AI engine in Hive to Elasticsearch. The solution also features the ability for clients to retrieve user credit scores via mobile number or national ID, providing a user-friendly and efficient means of accessing critical information.
• Built an advanced data transformation tool, "pipecore", capable of automating the seamless integration of data from various Telcos into our proprietary internal format, optimized for use with AI engines. This tool also facilitated efficient transfer of data between databases, including but not limited to Hive and Elasticsearch, ensuring smooth and uninterrupted data flow across our systems, and hence enhancing our data pipeline efficiency by over 3x.

Jul 2016 – May 2018 · 1 yr 10 mos · Kanpur Area, India

• Served as a Teaching Assistant for the Computer Science Department at IIT Kanpur, where I provided academic support to students. Additionally, contributed my expertise as a Teaching Assistant for the Design and Analysis of Algorithms course, facilitating student learning and academic success.

Mar 2016 – Jul 2016 · 4 mos · On-site

• Implemented a significant upgrade to the Samsung Email system by introducing an innovative IFTT (If this then that) feature. The primary goal of this upgrade was to achieve a zero Inbox by automatically generating events, tasks, and reminders based on email content. Additionally, incorporated a priority inbox capability utilizing advanced information retrieval techniques to enhance user productivity and streamline email management.

Jun 2014 – Mar 2016 · 1 yr 9 mos · On-site

• Engineered a robust and scalable billing system that enables system administrators to efficiently monitor call, SMS, and data usage for both personal and enterprise accounts through a unified dashboard. As a result, this initiative yielded significant cost savings for the company by mitigating expenses related to personal usage.
• Led the development of a Google Drive add-on for Samsung Email, allowing mail attachments to be directly integrated with Google Drive. This comprehensive solution improved email management efficiency, enhancing overall productivity while ensuring data integrity and accessibility.