Sep 2024 – Mar 2025 · 6 mos · Bengaluru, Karnataka, India · On-site

• Skit.ai is an AI-powered platform specializing in automating customer interactions, particularly in debt collections. It offers omnichannel conversational AI solutions across voice, SMS, email, and chat, improving efficiency and customer engagement. The platform integrates with existing systems and ensures compliance with industry regulations. Skit.ai enables businesses to scale operations, reduce costs, and improve ROI.
• Identify and reach out to banks, fintechs, and collection agencies through cold calls, emails, and LinkedIn.
• Engage decision-makers, understand their challenges, and assess fit for AI-powered collection automation.
• Explain how AI improves call efficiency, compliance, scalability, and recovery rates while reducing costs.
• Address concerns around AI replacing agents, security, compliance, and system integration.
• Convert qualified leads into demo meetings, ensuring a steady sales pipeline.
• Maintain lead data, track engagement, and follow up to push deals forward.
• Measure performance based on leads generated, demos booked, and conversion rates.

Aug 2023 – Jan 2024 · 5 mos · Bengaluru, Karnataka, India · Remote

• Being one of India's first UX Agencies, we have specialized in various domains; such as Data Integration & Analytics, Real-Time Monitoring, Service Orchestration, Voice User Interface, AI/ML Model creation and training, Content Led Commerce, Wealth and Investment Management, Crypto, MEL Education (Monitoring, Evaluation & Learning) and more.
• Identify potential customers and generate new business opportunities for the company
• Contact and qualify potential customers
• Set appointments and follow up on leads
• Track progress towards meeting sales goals
• Collaborate with the sales team to develop strategies for reaching sales targets
• Use customer relationship management (CRM) software to manage leads and sales activities
• Stay up-to-date on market trends, competition, and industry developments
• Attend networking events and trade shows to build relationships and generate leads

Jun 2022 – Jul 2023 · 1 yr 1 mo · Bengaluru, Karnataka, India · On-site

• SignDesk is a trusted & award-winning Documentation Workflow solution provider, offering India's most trusted eSign workflow, digital stamping solution, digital onboarding & Video KYC solution enabled with VCIP & VBIP, and automated recurring debit services via eNACH. SignDesk’s video KYC solution, which harnesses AI & ML to create a seamless digital onboarding process using VCIP & VBIP and digital stamping solution have both won numerous awards and are in use by the majority of businesses. SignDesk’s eSign workflow solution supports Aadhaar eSign, digital signatures & innovative new video signatures, and SignDesk’s eSign-enabled eMandate solution was the first eNach solution to be recognised by NPCI for Aadhaar eSign integration.
• Establishing viable opportunities
• Contacting prospective customers
• Cold Calls
• Email Reach outs
• Proficiency with CRM software
• Understanding of sales processes
• Building Pipeline

Jan 2021 – May 2022 · 1 yr 4 mos · Bengaluru, Karnataka, India

• Research and identify new business opportunities - including new markets, growth areas, trends, and customers - or new ways of reaching existing markets.
• Seek out the appropriate contact in an organization.
• Generate leads and cold call prospective customers.
• Foster and develop relationships with customers/clients.
• Understand the needs of the customers and be able to respond effectively with a plan of how to meet these needs.
• Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business.
• Have a good understanding of the business's products or services and be able to advise others about them.
• Creating a sales pipeline.
• Showcase the solution to the prospects.
• Developing quotes and proposals for prospects.
• Discuss promotional strategy and activities with the marketing department.
• Keep abreast of trends and changes in the business world.

Jan 2008 – Present · 18 yrs 2 mos · Bengaluru, Karnataka, India

• Liaise with clients to find out their exact event requirements.
• Produce detailed proposals for events (including timelines, venues, suppliers, legal obligations, staffing, and budgets)
• Research venues, suppliers, and contractors, then negotiate prices and hire
• Manage and coordinate suppliers and all event logistics (for example, venue, catering, travel)
• Liaise with sales and marketing teams to publicize and promote the event
• Manage all pre-event planning, organizing guest speakers and delegate packs
• Coordinate suppliers, handle client queries, and troubleshoot on the day of the event to ensure that all runs smoothly and to budget
• Manage a team of staff, giving full briefings
• Organise facilities for car parking, traffic control, security, first aid, hospitality, and the media
• Make sure that insurance, legal, health, and safety obligations are followed
• Oversee the dismantling and removal of the event and clear the venue efficiently
• Produce post-event evaluation to inform future events
• Research opportunities for new clients and events.