Rajnish Kumar

Associate Consultant

Pune, Maharashtra, India13 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Extensive experience in ION Marketview support.
Strong background in production support for investment banks.
Proficient in incident and problem management.

Stackforce AI infers this person is a Fintech professional with expertise in production support and trading systems.

Contact

rajneesh0095@gmail.com LinkedIn

Skills

Core Skills

Production SupportIon MarketviewSoftware Engineering

Other Skills

Application maintenanceCClearCaseClient interactionConfluenceElement Management systemL1 supportL2 supportLinuxLogging ticketsMicrosoft OfficeMonitoringPLPXEProduct training

About

- Working as ION SME for leading investment banks since 2014. - Worked independently on various crucial projects and tasks including business critical components upgrade, Production releases, Futures Roll, MMI upgrades. - Have rich experience and exposure of working at Trading Desk. - Excellent written and verbal communication skills. Skills:: ION marketview, UNIX, Shell script, Geneos ITRS, Oracle, SQL, JIRA, ServiceNow ION experience:: ION.NET, PXE, Refdata, Market Gateways, Perfmeter, TradeServer, Sysadmin. Tools:: Putty, SQL Server, Geneos ITRS, Sybase Enterprise AS Ticketing Tools :: Atlassian Jira, ServiceNow Industry Exp :: Fixed Income, Bonds, Equities, Sell-side Investment banking, Trading Life Cycle Other skills :: Incident management, Problem management, Good communication skills.

Experience

Hsbc

Senior consultant sp

Mar 2023 – Present · 3 yrs · Pune, Maharashtra, India

Commonwealth bank of australia

ION Marketview specialist

Apr 2019 – Present · 6 yrs 11 mos

Fis

Support Specialist

Nov 2018 – Apr 2019 · 5 mos · Pune, Maharashtra, India

I worked as a production support specialist for a equity based solution for one of the leading investment banks.
Resolving production issues, interaction with the stake holders, application maintenance, monitoring, logging tickets, etc were part of job with FIS.

Production supportApplication maintenanceMonitoringLogging ticketsProduction Support

Ion

Product Support Analyst (client Services)

Oct 2014 – Oct 2018 · 4 yrs · Noida Area, India

Worked as a production support analyst for ION marketview for some of the leading investment banks based out of North America, Europe and Asia Pacific.
As a part of my job role:
1) Provided L1 support to the clients: interacting with the stake holders, gathering information for issues faced in production environment, providing resolution/quick workaround, status calls, etc.
2) Provided L2 support where in i resolved the issues pertaining to the specific functionality of the application, interacting with the product owners, development team, QA team, managers.
3) Providing product trainings for the team members and the new hires.
4) Working closely with the clients to provide them a smooth and uninterrupted service experience.

L1 supportL2 supportProduct trainingClient interactionION Marketview

Agnity,inc

MTS

Jul 2012 – Oct 2014 · 2 yrs 3 mos · Noida

I work as a Software Engineer/Member of Technical Staff(MTS).
I am working on Element Management system which has the following roles:
Involved in centralized remote management of network elements
Handling centralized real-time alarm
Accountable for managing all the components and services deployed on the network
Responsible for release/patch upgrade without impacting the service
Providing management through EMS console GUI
Production Support.
Shell scripting.