Shamika Phatak

Operations Associate

Mumbai, Maharashtra, India7 yrs 5 mos experience

Most Likely To Switch

Key Highlights

Experienced in Supply Chain Management and Business Analysis.
Led ERP implementation in engineering sector.
Strong background in product management and market research.

Stackforce AI infers this person is a Supply Chain and Product Management professional with experience in engineering and manufacturing sectors.

Contact

Skills

Core Skills

Supply Chain ManagementBusiness AnalysisProduct ManagementSales And MarketingProject ManagementSales Engineering

Other Skills

After-sales Service ManagementConfiguration activitiesCustomer MappingData Security RulesDefect InvestigationDemand ForecastingDemand PlanningDocumentationERP ImplementationFinancial Case DevelopmentFit Gap sessionsGap AnalysisInternal AuditsLead GenerationMarket Data Analysis

About

Pursuing an MBA at K J Somaiya Institute of Management, Mumbai. Previously, a Marketing Engineer for Saini Electrical & Engineering Works, Mumbai, the approved supplier of Rail Equiments for Indian Railways. Pursued Bachelor of Engineering (Mechanical Engineering) from Fr C Rodrigues Institute of Technology, Mumbai.

Experience

7 yrs 5 mos

Total Experience

1 yr 6 mos

Average Tenure

2 yrs 11 mos

Current Experience

Accenture

2 roles

Business Architecture Specialist

May 2025 – Present · 11 mos · Mumbai

Senior Business Analyst

May 2023 – May 2025 · 2 yrs · Mumbai

o9 SCM Consultant (Demand Planning and S&OP)
o9 Proficiency - P3+ Expert Eligible (Accenture Certified)
Implementation – (Pharmaceutical & Alcoholic Beverage Industry)
Configuration activities for Demand Planning and Sales and Operations Planning Solution
Solutioning the architecture for the o9 platform based on Business inputs
Conduct Fit Gap sessions with Market Deployment Teams and UAT sessions with Market Users (North America, Europe)
Training Content Creation and conducting training sessions for business users
Configuring the o9 Platform UI (Workspaces, Views, Reports), Master and Transactional Data (Dimensions, Measures) and Config (Active Rules, Action Buttons, Procedures)
Creating prototypes, use case scenarios, new functionalities (outside the out-of-box solution) and demonstrating the platform solutions for clients
Documentation of Functional and Technical Specifications and Testing Requirements
Creating and maintaining User Access Roles and Data Security Rules (UI and Data)
Investigate and solve defects (data, functional, and technical defects)

o9 SCM ConsultantDemand PlanningSales and Operations PlanningConfiguration activitiesSolutioning architectureFit Gap sessions+9

Corporate relations - k j somaiya institute of management

2 roles

Sector Head, Placement Committee and Corporate Relations Team

Promoted

Apr 2022 – Apr 2023 · 1 yr

Member, Placement Committee and Corporate Relations Team

Aug 2021 – Mar 2022 · 7 mos

Yokohama off-highway tires

Product Management Intern

Apr 2022 – Jun 2022 · 2 mos · Mumbai

Primary & Secondary Market Research
OEM Customer Mapping
Taking customer feedback for the existing product in the market
Gap Analysis based on Industry size, Competitor's Offering, Market Trends
Features Mapping, Specifications Benchmarking for all available products in the market
Freezing New Product Requirements along with PDC Team
Developing the Financial Case & calculate the Business Potential for Improved Product

Market ResearchCustomer MappingGap AnalysisProduct Requirements DevelopmentFinancial Case DevelopmentProduct Management

Acg world

Sales And Marketing Intern

Nov 2021 – Mar 2022 · 4 mos · Mumbai, Maharashtra, India

Responsible for collecting and analyzing market data
Performing segment-specific quantitative & qualitative research
Collection of Information on customer opinions and marketing trends
Understanding the product portfolio and solution offerings
Pitching the product and generating leads

Market Data AnalysisQuantitative ResearchQualitative ResearchLead GenerationSales and Marketing

Saini electrical and engineering works

Marketing Engineer

Jul 2018 – Jun 2021 · 2 yrs 11 mos

Led the Implementation of Enterprise Resource Planning software, compiled master data, defined AS-IS documents & finalized To-Be documents for various departments namely marketing, production, planning, procurement, service, and warehousing.
Executed multiple developmental projects as a key account manager, organized recurring cross-functional team meetings, reviewed progress using Gantt charts, and ensured timely responses to clients as the single point of contact
Formulated annual sales budget based on tenders in the pipeline and existing orders
Issued quarterly demand forecast for manufacturing & service orders to planning, procurement, and production
Collaborated with all departments ensuring execution of manufacturing and service orders as per
production plan
Developed product costing report & prepared budgetary quotations for product development,
manufacturing and service inquiries
Reviewed commercial & technical terms and conditions of the tenders & purchase order, processed relevant correspondence with the clients
Calculated the leviable liquidated damages based on forecast & current capacity and suggested capacity augmentation
Carried out internal audits for QMS, EMS, and OHSAS
Administered after-sales services for all products ensured under warranty replacement/repair to all clients within the specified time