Apr 2024 – Present · 1 yr 11 mos

• Working on agentic AI-driven GTM & brand growth solutions for SaaS & SMBs
• Solving ABM with smart AI workflow automation systems
• Building AI tools for Marketers

Oct 2022 – Jan 2024 · 1 yr 3 mos · Bengaluru, Karnataka, India

• Led team-building efforts, overseeing 50+ members across key functions.
• Optimized growth programs, resulting in a 12% revenue boost.
• Successfully managed sourcing and success of 500+ tutors, reducing attrition by 40%.
• Drove product initiatives that delivered industry-leading outcomes for 3000+ learners.
• Led delight and engagement initiatives, maintaining positive CSAT & NPS trends for 3 quarters.
• Initiated PnL projects, improving CM1 margin by 35% and reducing refund rates by 45%.

Nov 2020 – Oct 2022 · 1 yr 11 mos · Bengaluru, Karnataka, India

• owned GTM strategy, achieved 30X quarterly GMV growth.
• headed supply, PnL & fulfilment across multiple Categories
• designed critical user acquisition funnels and product features for 100K+ users
• hired and led a team of 15+ associates and managers & launched storefronts for 500+ cohorts
• SOP design enabling ~ 1000 workshops monthly, while maintained NPS >40
• Recognized with the Best App of the Year (India region) award by Google for 2021.

Mar 2020 – Nov 2020 · 8 mos

• Product - Eat.live
• designed GTM for top of the funnel properties and tracked target DAU ~ 30-50K
• owned product launches of multiple digital properties
• managed 1.5 Cr budget for AMJ quarter across all properties
• designed quality and audit input metrics and maintained PR at 3.7

Aug 2019 – Mar 2020 · 7 mos

• Expansions and Business Ops:
• managed 22 kitchen launches across 9 cities
• managed launch, distribution & supply of 3 D2C sub-brands
• lead stakeholders across 8 teams involved in program charter
• handled parallel teams like Growth & PMs to ensure healthy acquisition, engagement and revenue metrics
• Analytics:
• formulated network plan for 50 cities aligning 20% quarterly growth
• worked on OKR alignment and adherence for business teams

Jan 2017 – Aug 2019 · 2 yrs 7 mos · Bengaluru, Karnataka, India

• Product Management:
• Curated in-house warehousing strategy and delivery management features
• Designed internal user life cycles, access management & task based allocations
• Formulated training plan and ensured compliance for over 400 employees
• Operations & Expansions:
• Supervised warehouse, last mile ops and partner support from 600 to 4000 orders a day
• Evaluated and mobilised launch of 7 warehouses in Bangalore & Mumbai
• Managed 13 direct reportees and 400+ employees with dotted line reporting
• Business & Special Projects:
• Improved unit economics and helped increase daily revenue of INR 0.5M to 2M+
• Increased AOV by ~30%, executed campaigns to bring up order value to INR 700

Feb 2016 – Jan 2017 · 11 mos · New Delhi

• Bootstrapped a B2B marketplace around paper & packaging products
• Campaigned to reduce single use plastics from market with paper made alternatives

Jul 2015 – Feb 2016 · 7 mos · Chandigarh

• Supply Development:
• Expanded North region supply, launched 3+ cities, onboarded 38 new accounts
• Assessed partnership opportunities & developed profitable alliances across properties
• Financial Planning & Analysis:
• Led growth programs to ensure MoM revenue growth, owned a 3 Cr quarterly PnL
• Supervised resource allocation & end-to-end vendor management
• Quality Assurance:
• Digitized QC audits using Salesforce CRM & ensured all properties met brand’s quality standards