Jul 2024 – Nov 2024 · 4 mos · Mumbai, Maharashtra, India · On-site

• Team Handling & Management
• Led a 15-member sales team for the primary real estate market in Mumbai.
• Established KRAs and performance metrics for team aligned with business requirements.
• Cultivating a culture of shared purpose accounting for personal development to drive team excellence.
• Revenue Generation
• Held P&L responsibility for primary sales in MMR (Western suburbs, Thane, Central suburbs), consistently achieving and exceeding revenue targets.
• Sales Strategy
• Monitored the sales funnel and leveraged insights from key stakeholders to implement strategies aimed at maximizing revenue.
• Hiring
• Executed recruitment strategies to meet evolving business needs for various sales roles.
• Training
• Developed and led training modules on market analysis, sales pitches, and product knowledge, providing continuous feedback and mentorship to enhance team productivity and competency.
• Sales Performance Monitoring
• Assessed team productivity using KPIs; conducted regular performance reviews with personalized feedback to drive improvement.
• Client Relations
• Cultivated and maintained strong client relationships throughout the sales process, ensuring high customer satisfaction and smooth transactional experiences.
• Stakeholder Management
• Collaborated with developer-side stakeholders (closing, sourcing, sales ops) to gather strategic insights, fostering partnerships that contribute to revenue growth.
• Lead Generation
• Established and optimized lead generation channels through digital, offline, and BTL activities, maximizing sales prospects and pipeline.
• Research & Marketing
• Conducted market research to identify trends and business opportunities thereby gaining strategic advantage. Led marketing efforts for lead generation for the focused project by leveraging business insights and demographics data.
• Closing
• Managed the entire client lifecycle from prospecting to closing, overseeing negotiations and ensuring a seamless transition from lead generation to deal closure.

Mar 2024 – Jun 2024 · 3 mos · Pune, Maharashtra

Mar 2023 – Feb 2024 · 11 mos · Mumbai, Maharashtra, India

• Handled an average team size of 8+ associates for different business segments for 12+
• months.
• Responsible for generating 32L+ Rs. of revenue per month and retaining the customers
• Trained and tracked the employees along with planning and Executing complete targets.
• Ensured utilization of resources for the best possible result.
• Collaborated with cross-functional teams, including marketing, product, and finance, to
• ensure seamless project implementation
• Spearheaded the development and execution of business strategies to drive customer
• acquisition and revenue generation.

May 2021 – Feb 2023 · 1 yr 9 mos · Mumbai, Maharashtra, India

• Conducted extensive market research to identify potential clients and target markets,
• gathering insights to develop effective sales strategies.
• Engaged with prospects and clients through various channels, including cold calls, emails,
• and virtual meetings, to nurture relationships and drive business opportunities
• Generated 2.2 Crore+ business with less than 5% refund/cancel.
• Received commendation from the management for exceptional client engagement and
• positive feedback from satisfied customers

Dec 2018 – Mar 2021 · 2 yrs 3 mos · Navi Mumbai

• Entrepreneur | Digital Marketing Expert | Growth Strategist Pioneered the establishment and growth of a full-service digital marketing agency, specializing in [specific services such as SEO, PPC, Social Media, Content Marketing]. Led a team of talented marketers, strategists, and creatives to deliver data-driven campaigns that consistently exceeded client expectations. Cultivated strong client relationships, resulting in [X]% client retention rate and numerous referrals. Spearheaded business development efforts, securing partnerships with key industry players Skills: Digital Marketing Strategy Search Engine Optimization (SEO) Pay-Per-Click Advertising (PPC) Social Media Marketing Content Marketing Data Analytics & ROI Tracking Client Relationship Management Team Leadership & Mentorship

Sep 2016 – Aug 2019 · 2 yrs 11 mos · Mumbai Area, India

• As a dedicated freelance real estate sales professional, I specialize in connecting clients with their ideal residential and commercial properties. With over 3 years of experience in the industry, I have developed a keen eye for market trends, exceptional negotiation skills, and a deep understanding of property values.
• Expanded network of industry contacts, including lenders, inspectors, and contractors, to provide clients with comprehensive support.
• Regularly recognized for exceeding sales targets and contributing to the overall growth and success of the real estate firms I collaborate with.

Mar 2014 – Feb 2016 · 1 yr 11 mos · Thane, Maharashtra, India

• Inbound USA Voice Call Process
• Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Sell products and place customer orders in the computer system.
• Provide product and service information to customers.
• Research required information using available resources
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
• Follow up customer calls where necessary
• Upsell products and services
• Complete call logs and reports

Feb 2013 – Feb 2014 · 1 yr · vashi

• Customer development
• Customer service
• Provide back-office support for customer service function (contact center)
• Design and manage communications strategy focused on attracting, developing and retaining customers
• Work with analytics team to enhance the predictive value of our customer acquisition models