Feb 2023 – Aug 2024 · 1 yr 6 mos · Mumbai, Maharashtra, India · On-site

• Pharmarack (a company anchored by consortium of Top 17 Leading Pharma Companies in the country) is India’s Largest B2B Integrated Healthcare Platform and Market Research, Audit company (Secondary Sale collection platform enabling chemists, distributors and manufacturers) serving the pharma industry.
• Transformed legacy, scattered data into a cloud-first, modern data platform, doubling analytics capabilities and scalability by 100%.
• Designed and implemented cutting-edge data architecture, enabling scalability and elevating operational efficiencies across the organization.
• Addressed customer pain points and identified market gaps, launching innovative data products that l led to a 30% increase in market share.
• Spearheaded data strategy, governance, and risk management, achieving a 20% reduction in data security incidents.
• Established Data as a Service (DaaS) offering, fostering collaboration and achieving a 25% increase in
• cross-departmental collaboration.
• Implemented Master Data Management (MDM) practices, ensuring 98% data accuracy across three data domains.
• Directed market research, generating $10M in new revenue streams through the successful
• monetization of data assets.
• Led $5M product development initiatives, driving business growth and diversification.
• Built and led a high-performing in-house analytics team of 80 members, driving innovation and mentorship for industry-leading outcomes.
• Oversaw an $8M budget, ensuring cost-effective operations and technology implementations.
• Identified and managed the right vendors/partners for technology implementations, successfully negotiating contracts and setting SLAs with multiple vendors.
• Tech Exposure: AWS Services | Snowflake | IICS Informatica |MDM | MicroStrategy.

Apr 2014 – Jan 2023 · 8 yrs 9 mos

• In depth 16+ years’ experience in building green field Data Platforms across multiple architectural generations of technologies. This includes experience in building tech stack in Open Source (Big Data) & SAP HANA, Oracle, Informatica, Tableau and many other analytical tools & technologies.
• Driving analytical delivery across Physical Retail & eCommerce of Grocery, Digital, Fashion, Jewels, Pharma, Beauty & Luxury Fashion businesses along with JioMart & AJIO across B2B, B2C.
• Reliance Retail has grown up multi fold during the tenure and to support the development story, built agile teams & scalable delivery models, Data & Analytics Platform
• Led & Mentored 150+ member team comprising Analytics Product Delivery, Business Analyst, Data Engineering, Developers and Data Science + AI/ML talent
• Data Management & Architecture - Spearheaded development of Enterprise Data Store enabling Data Lake, Data Flows and Data Models
• Data Protection & Compliance - DSARs, Data Retention, Application Landscape remediation for Data Privacy Adherence and Vulnerability Minimization, Privacy by Design
• Drove product analytics with setup of data platform, metric definition, and standardized business insights across all business verticals at Reliance Retail
• Identified opportunities to leverage data science for solving complex business

Jun 2010 – Mar 2014 · 3 yrs 9 mos

• Handled data needs for multiple businesses, Functions (like Merchandising & Planning, Supply Chain (Inventory, Transportation, Warehouse Operations)
• Customer & Marketing, HR etc) across Omni Channel business
• Worked as Techno-Functional Lead (ODS, EDW, BI and Analytics)
• Acted as bridge between business & technology team providing analytical solutions

Jul 2006 – May 2010 · 3 yrs 10 mos

• Working as a Business Area Manager / Project Manager with the Decision Support System(DSS) Team of Reliance Retail.
• DSS is a DWH/ Business Intelligence department of Relaince Retail.
• Significant Projects handled are- Implementation of Operational Data Store (ODS) for Point of Sales (POS Sale) which captures near real time data in DWH. Reports Sales figures to leadership team for various business verticals through hourly email alerts on their BB.
• End of the day (EOD) Sales data (xml files) integration with DWH which processes 1000+ store data in 40 minute.
• Significant Analytics Projects are Customer Master Data with common key, Customer Segmentation (For Retail & Polymer both) & Profiling, Campaign Management & Promotion Performance Analysis.
• Reliance Polymer Operation Center (RPOC) is based on Exception based reporting.

Jan 2004 – Jul 2006 · 2 yrs 6 mos

• Primary point of contact between the DSS team and outside business groups (End users / DSS Support Team)
• Understanding and gathering requirements from the Management for providing information which would help in Business Decision making
• Analyzing and understanding various source systems through which the requirement can be satisfied.
• Creating project plans, proposal for the applications and designing the entire application.
• Quality Assurance of the reports being delivered to the management.
• Responsible for the Analysis of the Acquisation, Channel Sales, Handset Sale,Customer Relationship Management.
• Customer & Marketing Analytics.
• Responsible for the creation of all:
• a.Star schema designs
• b.Data models

Dec 2000 – Dec 2003 · 3 yrs

• Key Result Areas include MIS for Prepaid, Postpaid products, development of application software to support business process, with structure techniques and methods. (From analyzing the requirements to design-develop a complete solutions inclusive of training of end-user.)
• Domains worked in are Customer Acquisition, Sales Tracking, Marketing, Revenue Assurance, Retention, Customer Care - Call Center and Customer Service Operations

Jun 1998 – Dec 2000 · 2 yrs 6 mos

• Key Result Areas include Development of application software to support business process, with structure techniques and methods. From analyzing the requirements to design-develop a complete solutions).
• Was part of SAP R/3 Implementation team and trained on R/3, ABAP Programmer during the period.

Jan 1995 – Jan 1997 · 2 yrs