Gaurav Jee Patel

Program Manager

Gurugram, Haryana, India6 yrs 10 mos experience

Highly Stable

Key Highlights

Expert in launching online ordering across multiple cities.
Proven track record in customer experience management.
Strong leadership in program management and team development.

Stackforce AI infers this person is a Customer Experience Manager with expertise in program management and business development.

Contact

Skills

Other Skills

Business DevelopmentCareer CounselingChange ManagementCorporate EventsEvent ManagementEvent PlanningForecastingMarketingMicrosoft ExcelPeople ManagementPlanning Budgeting & ForecastingProduct DevelopmentProduct LaunchProgram ManagementSQL

About

Solving problems with Customer experience team at Zomato.

Experience

Hyperpure by zomato

Program Manager

Jul 2025 – Present · 8 mos · Gurugram, Haryana, India · On-site

Customer Experience

Zomato

4 roles

Associate Program Manager - CD - Hyperpure

Sep 2024 – Jun 2025 · 9 mos

Associate Program Manager - Customer experience

Aug 2023 – Sep 2024 · 1 yr 1 mo

Associate Program Manager - DP support

Jul 2022 – Jul 2023 · 1 yr

Launch Manager

Jul 2018 – Jul 2019 · 1 yr · Greater Delhi Area

Expanded Online ordering business in T-1,T-2 and T-3 Cities as Sales manager and Later as a TL sales for multiple launches.
Launched online ordering in 9 cities across India.
Launched Madurai, Trichy , Pondicherry, Anand, Valsad, Faizabad, Ayodhya, Sultanpur, Bahraich.

Talentedge.in

Assistant Team Lead

Sep 2017 – Jun 2018 · 9 mos · Greater Delhi Area

Taking care of Both B2B and B2C sales/marketing/campaign creation/Lead Management.
Highest sale achiever for the international product.
Solely achieved 100% sale part of the sale done cluster.
Inbound 100% Conversion.

Icfai business school

2 roles

Senior Marketing Officer

May 2017 – Sep 2017 · 4 mos · Greater Delhi Area

Responsible head from the institution to maintain the associates with Central University College Principal and other faculties.
Learned the Basic and Advance skills regarding Public Relation, Branding, Marketing, BTL , ATL, Lead Management, Data Mining

Marketing Officer

Jan 2016 – Apr 2017 · 1 yr 3 mos · Greater Delhi Area

Business development activities, consisting of: Sales (Inside and outside),Data Management, Event planning and implementation.
Generation of leads ,Converting leads into sales with prompted follow up.
Creating bulk sales and leads from promotional events.
Counseling the team under held to enhance their abilities to perform.
Interacting with students and counsel them for better future perspectives.