Jun 2022 – Nov 2022 · 5 mos · Dubai, United Arab Emirates

• Counsel the client on Canadian and European immigration programs.
• Provide updates to the clients via mails and phone calls.
• Keep up to date with changing rules, guidelines and trends of immigration programs.
• Documenting all call information on CRM.
• Handle client queries via emails, telephone and face to face meetings and communicating with clients regarding required documentations.
• Developing and maintaining strong client relationship to generate referral business.
• Review prospect’s profile background and do preliminary eligibility evaluation

Dec 2021 – May 2022 · 5 mos · Valsad, Gujarat, India

• To contribute in converting parents to use monthly payment facility.
• Responsible for closing sales deals over the phone, email, whatsapp and maintaining good customer relationships. This will include handholding the customer in his entire journey to complete his registration process with GQ.
• Take prospect from initial contact phase to qualified phase over the phone.
• Diligently communicating and priming the lead through channels like email, Whatsapp, SMS, calls etc.
• Regular follow up with new and existing customers.
• Well versed in objection handling and managing different situations during the call.
• Willingness to be measured by weekly and monthly metrics
• Achieving the weekly targets in a high pressure performance driven competitive environment.

Feb 2020 – Nov 2021 · 1 yr 9 mos · Vapi, Gujarat, India

• Selling of banking products to clients like CASA, Loans.
• Prospecting and identifying new leads and pitching to the clients.
• Providing client service to existing customers.
• Manage all aspects of customer relationships.
• Strategizing & implementing ways to achieve sales targets.
• Ensure compliance in accordance with policies, procedures and regulatory standards.
• Establish sales objectives and assist with development and modification of corporate banking services.
• Expand existing business relationships.
• Prepare call reports and sales.

Jan 2019 – Jan 2020 · 1 yr · Valsad, Gujarat, India

• Generating business qualitatively & quantitatively through acquiring new clients.
• Take part in corporate activities.
• Gathering the feedback, sales queries and complaints from existing customers and forwarding them to higher hierarchies for further implementations.
• To achieve the sales / unit target from new acquisition.
• Interact regularly with the clients to ensure a committed and partnership based relationship and generating up sales through client referrals.
• Communicating new product developments to prospective clients.
• Researching organizations and individuals to find new opportunities.

May 2017 – Oct 2018 · 1 yr 5 mos · Pune, Maharashtra, India

• Strive to achieve and exceed set sales targets for affluent cards.
• Manage an effective pipeline by prioritizing target companies through HSBC banks existing business relationships.
• Develop and executive strategic account plans to win new customers.
• Implement suitable expense management solutions within the acquired accounts.
• Liaise with the support groups within HSBC Bank to facilitate smooth implementation, issue resolutions and customer satisfaction.
• Timely and accurate sales reporting.