Roland Mascarenhas

CEO

Toronto, Ontario, Canada17 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 17+ years of leadership and coaching experience
  • Harvard-educated with diverse sector experience
  • Thought leader and TedX speaker
Stackforce AI infers this person is a strategic HR leader with extensive experience across multiple sectors including healthcare, media, and technology.

Contact

Skills

Core Skills

LeadershipStrategyProject ManagementHr StrategyData AnalysisTalent AcquisitionRecruitmentHr LeadershipTalent ManagementOrganizational DevelopmentPerformance ManagementHuman Capital StrategyResearch DesignTeachingMedia Analysis

Other Skills

AnalysisChange ManagementCoachingCommunicationCommunicationsCommunity OrganizingCommunity OutreachCompetency MatrixCurriculum DevelopmentDebateEmployee EngagementEvent ManagementGrant WritingHRISIntegrative Thinking

About

- From Toronto, have lived and worked in Canada, India and the U.S. - Harvard-educated ex-management consultant who is passionate about building and scaling companies. - 17+ years of experience in leadership & coaching, strategy, operations and organization & human capital development. - Diverse business experience in private, public, and social sectors, including Big 4 consulting firms, high-growth start-ups, boutique professional services firms and non-profits. - Business-savvy (started working at age 13; non-profit business head at age 20, responsible for P&L etc.). - Thought leader: have spoken in conferences in Toronto, New York, Karachi, and Mumbai (TedX speaker, appeared in media 10+ times) - Passionate about sports, arts, culture, literature, travel, film and politics.

Experience

Zensurance

VP - People & Culture

Jan 2023Present · 3 yrs 2 mos · Toronto, Ontario, Canada

  • As part of the Senior Leadership Team, I own the strategy, design, execution and operations of the People team, with 12 people reporting to me, across HR, Talent Acquisition (TA), Learning & Development (L&D), Payroll, Office Services and Culture.
  • My responsibilities include:
  • Defining the strategy and priorities for this function.
  • Effectively and efficiently running the day-to-day operations
  • Delivering key strategic projects in these areas, including the launch of a new HRIS platform; revamping of the performance management system; developing the People Analytics function
  • Lead, coach, and inspire our People & Culture teams to create a high-performing environment.
LeadershipStrategyOperationsPeople ManagementHRISPerformance Management+1

Startup advisor

Independent Consultant

Jan 2020Present · 6 yrs 2 mos · Toronto, Ontario, Canada

  • Toronto-based Healthcare startup: hired executive leadership team, built employee engagement & employee handbook
  • Toronto-based Media startup: hired 50% of organization, developed quarterly HR strategy, performance mgmt., coaching, onboarding program, competency matrix, employee engagement (survey, retention), mission and vision
  • Toronto-based Gaming startup: revamped recruitment, operations, and employee branding
  • Toronto-based FinTech startup: developed recruitment, talent attraction and assessment process, onboarding.
  • International D2C startup – Celebrity founder with 70m Instagram followers: hired five-team marketing team, employee engagement (survey, retention), developed OKRs
  • International education school: advised DSB International School on HR policies and operations system, coached senior leader, and presented on organizational health and strategy.
  • APAC Ed-tech: Harappa Education Instructor for “Reading Deeply” on the world of information, and “Navigating Workplaces,” understanding complex environments when it comes to power, politics and conflict at work.
  • US: coached ten people on career transition, interview prep, storytelling, career development.
Talent AcquisitionEmployee EngagementCoachingHR StrategyOnboardingCompetency Matrix

Mx player

VP, People

Jan 2018Jan 2020 · 2 yrs · Mumbai, Delhi, Bangalore & Beijing

  • As part of the leadership team, I lead HR for the Times Group-backed MX Player, a streaming video platform with over 500 million downloads, 175m MAUs, and 400 employees across four locations.
  • https://www.mxplayer.in/
  • https://play.google.com/store/apps/details?id=com.mxtech.videoplayer.ad&hl=en_IN
HR LeadershipTalent ManagementEmployee EngagementPerformance Management

The red pen

Head of Human Resources, Admin & Operations

Jan 2017Jan 2018 · 1 yr · Mumbai Metropolitan Region

  • Leadership: lead HR, Operations & Admin departments, & support six service lines; directly report to the CEO and two other partners.
  • Organizational Development: led strategic planning, organization restructure, and re-designed performance management system for company. Developed KRAs/KPIs, new org. chart and job descriptions to align with business strategy.
  • Talent Acquisition: in one year, hired 65% of current staff. 34% of staff hires have come from my direct networks or initiative, including 50% of one business service line. Built relationships with college campuses & external vendors.
  • Learning & Development: led training sessions in project management, communication and client management. Developed multi-pronged onboarding process on company culture, admin and domain knowledge requirements.
  • External Consulting: consult weekly with an international school's leadership. My performance led to a community presentation on Organizational Health.
  • Employee Branding: developed collaterals for college placement process along with our Careers section of website.
  • Operations: developed HR policies and processes; streamlined service line operations through process flows.
Organizational DevelopmentStrategic PlanningTalent AcquisitionLearning and Development

Dalberg global development advisors

Head, Human Capital & Communications

Jan 2016Jan 2017 · 1 yr · Mumbai Metropolitan Region

  • Leadership: led Dalberg Asia’s Human Capital and Communications team, with offices in Mumbai, New Delhi, Singapore and Hong Kong.
  • Strategy: produced a HR strategic plan to partners on recruitment, onboarding, training, and performance management.
  • Talent Acquisition: Managed and developed all aspects of recruitment from campus relations, to processing and screening, to developing materials.
  • Learning & Development: facilitated workshops for employee training on internal benchmark testing.
  • Strategic Partnership: built relationships with New York University (Wagner) and Columbia University (SIPA) for partner level engagements on thought leadership.
  • Communications: Built comms. platform including recruitment promotions (social media, LinkedIn, videos); industry panel discussions (ICC Chicago, Consulting Clubs), wrote articles, developed media database and conference tracker.
Human Capital StrategyTalent AcquisitionLearning and DevelopmentCommunications

Deloitte

Senior Consultant, Human Capital

Jan 2014Jan 2016 · 2 yrs · Greater Toronto Area, Canada

  • Work in innovation, nuclear power, and insurance industries with diverse roles in talent management.
  • Projects include project manager in development of on-boarding process (learning & development), communications lead in HR tech adoption (change management and communications), PM in business process map definitions, deliver and facilitate programs (employee engagement) and reporting.
  • Key activities: Communications: developed plan, stakeholder management, guides (fact sheets, Q&As), executive briefings (key messages, speaking notes). Training: training and curriculum support (course descriptions, job aids, train-the-trainer strategy and learning sessions). Project Management: supported project life cycle (project plan, readiness assessments, issue logs, deliverables, lessons learned) and gantt chart development, streamline workflow processes, developing process maps and learning needs analysis.
Talent ManagementProject ManagementChange ManagementEmployee Engagement

Research industry

Research

Jan 2012Jan 2014 · 2 yrs · Toronto / Mumbai

  • · Rotman School of Management at the University of Toronto, Research Associate: Led projects by reading papers from academic journals, and synthesizing key insights. Presented on the link between change management and emotions: “How to Motivate People in Changing Times? Look beyond Carrots and Sticks.”
  • · TNS Canada, Project Director (Market Research): Responsible for research design, data tabulation, project management and
  • research on employee engagement, including international airlines and pharmaceuticals.
  • · In research career, have presented at seven conferences, including prestigious American Sociological Association.
Research DesignData AnalysisProject Management

Canadian broadcasting company

Media Personality & Blog Writer

Jun 2010Aug 2010 · 2 mos · Toronto

  • Was recruited as a CBC media personality and journalist for the 2010 World Cup. Prepared
  • extensive analysis while appearing on national news television about upcoming sports games.
Media AnalysisSports Commentary

York university

Sessional Guest Lecturer

Jan 2010Jan 2011 · 1 yr · Greater Toronto Area, Canada

  • Was invited by the Liberal Arts & Professional Studies' Department of Social Sciences to guest lecture in late 2010.
  • Success led to being re-invited over several semesters for “Childhood and Society" where I focused on youth culture.
TeachingCurriculum Development

Toronto catholic district school board

Teacher

Jan 2008Jan 2011 · 3 yrs · Greater Toronto Area, Canada

  • Ontario’s New Teacher of the Year 2010, Finalist
  • Recognizing widespread student disengagement, founded a school-wide intramural program featuring
  • over 60% of the school’s students.
  • With just three experience soccer players, led Girls’ Soccer team to Regional Championship and undefeated record, the first in over a decade for the school. Also coached Boys Soccer and Basketball team.
TeachingStudent Engagement

Education

Harvard University

Master of Education

Ontario Institute for Studies in Education of the University of Toronto

B.Ed — Education

York University

B.A with Honours — Sociology

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