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Akash Ingole

CEO

Pune, Maharashtra, India12 yrs 10 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Reduced monthly expenses by INR 20 Lakhs.
  • Increased property occupancy by 36%.
  • Improved company NPS from -29 to +38.
Stackforce AI infers this person is a Sales and Operations Manager in the F&B and Real Estate sectors.

Contact

Skills

Core Skills

Operational ExcellenceCustomer Experience ManagementBusiness Development

Other Skills

Business Relationship ManagementComplaint ManagementContact CentersCost ControlCustomer EngagementCustomer SatisfactionCustomer-focused ServiceData AnalyticsSales

About

Experienced Sales & Ops Manager with a demonstrated history of working across industries. Skilled in Customer Satisfaction, Operational Excellence, Sales, Business Development, Customer Experience Management and Contact Centers. ● Handled multiple cities F&B Ops, serving and retaining 5000+ customers. ● Ideation, Instrumentation and Implementation of Zolo's F&B process to curb expenses of approximately INR 20 Lakhs on a monthly basis. ● Developed monthly plans and strategies for smooth daily operations ● Developed cost control strategies that were backed by data analytics reports, including P&L & MIS statements. ● Settled Consumer complaints with more than 95% satisfaction rate. ● Handling ground Liaison for entire City (Police, PMC & Govt authorities) ● Increased occupancy of properties by 36% and property acquisition by 25%. ● Improved the company NPS from -29 to +38. ● Initiated hunting of leads for student housing vertical ● Developed sales strategies and built relations with key accounts for closures and project initiation.

Experience

Zolo

City Lead

Nov 2019Present · 6 yrs 4 mos · Pune, Maharashtra, India

Customer SatisfactionOperational ExcellenceSalesBusiness DevelopmentCustomer Experience ManagementContact Centers

Nestaway technologies pvt ltd

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Nov 2018Nov 2019 · 1 yr · Pune, Maharashtra, India

Justdial

Sales Executive

Jul 2016Nov 2018 · 2 yrs 4 mos · Pune, Maharashtra, India

Concentrix

Sales Executive

Nov 2014Oct 2015 · 11 mos · Pune, Maharashtra, India

Shanirajeshwar die casting private limited

Sales Manager

Jun 2012Sep 2014 · 2 yrs 3 mos · Pune, Maharashtra, India

Education

Sinhgad Arts & Commerce College

Bachelors of computer science

Jan 2010Jan 2014

Dr.B.J.Date Prashala

Jan 2008Jan 2008

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