Akash Ingole — CEO
Experienced Sales & Ops Manager with a demonstrated history of working across industries. Skilled in Customer Satisfaction, Operational Excellence, Sales, Business Development, Customer Experience Management and Contact Centers. ● Handled multiple cities F&B Ops, serving and retaining 5000+ customers. ● Ideation, Instrumentation and Implementation of Zolo's F&B process to curb expenses of approximately INR 20 Lakhs on a monthly basis. ● Developed monthly plans and strategies for smooth daily operations ● Developed cost control strategies that were backed by data analytics reports, including P&L & MIS statements. ● Settled Consumer complaints with more than 95% satisfaction rate. ● Handling ground Liaison for entire City (Police, PMC & Govt authorities) ● Increased occupancy of properties by 36% and property acquisition by 25%. ● Improved the company NPS from -29 to +38. ● Initiated hunting of leads for student housing vertical ● Developed sales strategies and built relations with key accounts for closures and project initiation.
Stackforce AI infers this person is a Sales and Operations Manager in the F&B and Real Estate sectors.
Location: Pune, Maharashtra, India
Experience: 12 yrs 10 mos
Skills
- Operational Excellence
- Customer Experience Management
- Business Development
Career Highlights
- Reduced monthly expenses by INR 20 Lakhs.
- Increased property occupancy by 36%.
- Improved company NPS from -29 to +38.
Work Experience
Zolo
City Lead (6 yrs 4 mos)
NestAway Technologies Pvt Ltd
Area Sales Manager (1 yr)
Justdial
Sales Executive (2 yrs 4 mos)
Concentrix
Sales Executive (11 mos)
SHANIRAJESHWAR DIE CASTING PRIVATE LIMITED
Sales Manager (2 yrs 3 mos)
Education
Bachelors of computer science at Sinhgad Arts & Commerce College
at Dr.B.J.Date Prashala