Pratik Mitkari

Operations Associate

Nagpur, Maharashtra, India6 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven track record in client acquisition and retention.
Strong expertise in data-driven decision-making.
Effective team leadership driving sales growth.

Stackforce AI infers this person is a B2B Sales and Marketing professional with strong customer relationship management skills.

Contact

Skills

Core Skills

Team LeadershipBusiness DevelopmentCustomer Relationship Management (crm)B2b MarketingMarketing StrategySales & MarketingSales ManagementCustomer ServiceCustomer Support

Other Skills

Analytical SkillsBack Office OperationsBusiness-to-Business (B2B)Cold CallingCommunicationComputer LiteracyCustomer ExperienceCustomer LoyaltyCustomer RetentionCustomer SatisfactionCustomer Service OperationsData ManagementEnglishLeadershipMIS Reporting

About

IndiaMART benefits from contributions to client acquisition and team management, driving sales growth and operational efficiency. Expertise in MIS reporting ensures data-driven decision-making, while a strategic approach supports client retention and organizational success. A Bachelor of Science in Electronics provides a solid technical foundation, complementing leadership in sales and service domains. Motivated to optimize processes, build strong client relationships, and contribute to achieving organizational goals through collaboration and strategic initiatives.

Experience

Indiamart intermesh limited

2 roles

Team Lead Manager

Sep 2024 – Present · 1 yr 6 mos · Nagpur, Maharashtra, India · On-site

Team LeadershipTeam ManagementMIS ReportingB2B MarketingBusiness DevelopmentCommunication+3

Client Acquisition

Jan 2023 – Present · 3 yrs 2 mos · Nagpur, Maharashtra, India · On-site

Customer serviceProblem SolvingMarketingBusiness-to-Business (B2B)B2B MarketingCustomer Support+1

Byju's

Marketing Executive

Aug 2022 – Jan 2023 · 5 mos · Pune, Maharashtra, India

contribute to marketing campaigns that promote products and services. The aim is to raise awareness of new products, brands and services via campaigns and projects. Generate new leads to expand services.

CommunicationCustomer Relationship Management (CRM)Marketing StrategyAnalytical SkillsOperations ManagementLeadership+2

Oppo india pvt ltd

Sales Marketing Executive

Jul 2021 – Jul 2022 · 1 yr · Maharashtra, India

To Attend product training for Smartphone, and IOT achieve desired targets on monthly basis. Work on competition analysis study it for driving sales.

Customer ServiceCold CallingCommunicationSales OperationsCustomer SatisfactionCustomer Retention+7

Vivo india

Customer Support Executive

Feb 2019 – Apr 2021 · 2 yrs 2 mos · Nagpur, Maharashtra, India · On-site

Responsible or managing customer interactions, resolving issues, and ensuring smooth operations within a company's
customer service department
have to Troubleshoot and give Service to the customer •or their after sales issues or any other problems.
Provided technical support to customers and resolved issues to ensure customer satisfaction.

Customer SupportCustomer ServiceSales OperationsCustomer SatisfactionCustomer Relationship Management (CRM)Customer Retention+3