Nov 2024 – Present · 1 yr 4 mos

Sep 2024 – Present · 1 yr 6 mos

Sep 2024 – Present · 1 yr 6 mos

May 2024 – Present · 1 yr 10 mos · Chandigarh, India · Hybrid

• Transforming Digital Experience for Businesses Worldwide
• At Cerebrent Group, we work with our clients across 15 countries to deliver transformational experiences for their businesses. From reimagining user and customer experiences, to large-scale technology outsourcing initiatives, we are a partner our clients count on.
• Our Brands
• Millipixels Interactive - Leading the charge in outsourcing and technology services
• Our flagship group company Millipixels Interactive serves clients across 15 countries in addressing their technology design, product development and team outsourcing requirements across a range of verticals.
• UX Insights - User Experience Design to bring ideas to life
• At our group company, UX Insights, we have led the way with UX consulting for global corporations like BCG, McKinsey, Google, Facebook, McGraw-Hill, Ambry Genetics, Bayesian Health, among funded startups. Join us at this inflection point in our journey as we scale and deliver exceptional user experiences that set you apart.
• Clarient Systems Corporation (A Delaware Corporation) - Digital Transformation & Technology Outsourcing
• Clarient spearheads our Digital Transformation Consulting and Technology Outsourcing Practice in the US. With access to the group’s combined resource pool, Clarient is poised to be a leader in the space as we move forward.
• Evantiv Digital Labs Pte Ltd - Singapore - Delivering Software Products for the next generation of business
• Evantiv Digital Labs serves as the group’s product innovation laboratory, where we incubate new ideas, develop intellectual property and bring innovative products to market.

May 2024 – Present · 1 yr 10 mos · Singapore, Singapore · Hybrid

Oct 2022 – Present · 3 yrs 5 mos · New York, United States · Hybrid

Feb 2017 – Present · 9 yrs 1 mo · Chandigarh, India · On-site

• At Millipixels, we leverage our deep expertise in user experience design, technology and outsourcing to design, develop and deliver next-generation digital experiences for our clients.
• From some of the world’s largest companies to startups with that twinkle in the eye, our clients rely on us to help them see around the bend, create, and respond to new opportunities, build competitive advantage, and redefine possibilities.
• Working at the cross-section of technology and design, we bring together incredible talent, insights, and market-smarts to every engagement we’re a part of. For over 27 years, our people have partnered with clients across the globe to decipher what’s next, and help them reimagine, reinvent and transform their businesses.

Nov 2010 – Present · 15 yrs 4 mos · Chandigarh Area, India · On-site

• At UXInsights, I have led the creation of end-to-end user experiences for the web, mobile and enterprise apps for startups, early-stage companies, as well as global organisations and industry leaders like Google, Facebook, Travelocity, Macy's, McGraw-Hill, Ask.com, oDesk (now Upwork), MPP, CrowdSource, Sally BSG, CatalystOne, and more.
• Some Highlights of my work at UXInsights
• Designed a comprehensive backend Content Management experience for Facebook. The platform enables Facebook to review and manage posts of all kinds on the network, with defined escalation paths for specific content violations.
• Designed an innovative project management UI for the Google Translation Team, enabling the team to view the status of hundreds of projects in a single glance, and drill down to exceptions as and when needed.
• Designed the UI for the Google Translators Toolkit
• Worked with McGraw-Hill Interactive team in designing the next-generation ecommerce platform
• End-to-end Brand Reengineering, Web Strategy and Application User Experience strategy for the Nordic enterprise HR software leader - CatalystOne - worked directly with the CEO, the Product organisation, as well as CatalystOne CMO/Marketing organisation, to revitalise the UX and the brand for greater impact and a competitive market presence
• Worked with oDesk as the head of UX for the Professional Services team, rolling out solutions based on the oDesk Transaction platform for clients like Travelocity, Macy's and Ask.com
• Led the design and development support for user experience for a major product overhaul by the British ecommerce industry leader MPP Global
• Designed the complete User Experience and Market approach strategy for the fitness industry disruptor - Bodies!
• Worked with hundreds of small organisations and startups, across a number of industry segments and specialisations, in designing UX strategies, new products, as well as UI designs that seek to level the playing field for new products.

Oct 1997 – Oct 2010 · 13 yrs · Chandigarh Area, India

• As the co-founder of the premier outsourced technology solutions and business consulting corporation, oversaw operations across the entire value chain.
• Key initiatives
• Grew the organisation from a single employee in 2000 to over 140
• Headed the UX Design group, leading all activities starting with user research, through the actual design and delivery of experience initiatives for consumer products as well as backend administration UIs
• Designed and Developed organisational processes in Pre-sales, HR, Systems, Technology Strategy, Delivery and Support
• Customer Relationship Management for key accounts across the US, Europe, and Asia-Pacific
• Complete Ownership of the entire Pre-Sales process in the organization, ranging from initial Lead Hand-holding, Consulting and Business Analysis to the formal Proposal process, Customer Presentations, Onsite Meetings and Contract Negotiations.
• Effectively managed cross-cultural issues in working with customer relationships across the world, ensuring successful design and delivery of technology and business solutions.
• Served as the primary contact for key partnerships with Microsoft (Microsoft Gold Certified Partner Program), IBM (PartnerWorld), Sun (iForce) and Adobe (Solution Partner).
• Directly and independently managed Netsoft's Bangalore Offshore Development Center, responsible for entire gamut of activities from launch to eventual transfer to the client after 3 successful years of operations.
• Chairperson for internal committees on process improvement (CMMi Level 3 preparatory assessments), leadership, compensation, retention
• Designed and Implemented a comprehensive metrics-driven Performance management program for staff productivity, delivery quality and effectiveness of key management initiatives.
• Represented Netsoft at international forums and seminars/industry meets in the United States, India, Singapore and New Zealand, as an invited speaker and subject-matter expert.