Tahfazul (Taffy)

CEO

Gurugram, Haryana, India8 yrs 4 mos experience

Highly Stable

Key Highlights

Over 8 years of experience in sales and training.
Expert in building high-performing teams.
Proven track record in driving business growth.

Stackforce AI infers this person is a strategic leader in the EdTech industry with a focus on sales and training.

Contact

Skills

Core Skills

Sales ManagementTraining ManagementCustomer Experience

Other Skills

Attention to DetailCRM SolutionsCareer MappingClient ManagementCoachingCommunicationCommunication SkillsConsultative CounselingConsultative SellingContent DevelopmentCounselor TrainingCreative Problem SolvingCustomer InteractionCustomer SatisfactionCustomer Service Excellence

About

With over 8 years of diverse experience across sales, training, and customer engagement, I have built a strong career in driving growth and empowering teams. Starting my journey in customer care, I quickly evolved into a corporate trainer, developing teams to deliver exceptional service. Transitioning into the executive education space, I worked as a Program Advisor, helping professionals align their career aspirations with prestigious programs from IIMs and IITs. At TimesPro, I advanced to lead roles, taking charge of product and sales training, performance enhancement, and ultimately leading sales teams as an Assistant Sales Manager. My passion lies in building high-performing teams, designing impactful training strategies, and delivering value-driven counseling to working professionals seeking growth. I am committed to continuous learning, leading with empathy, and driving business success through people development and strategic execution.

Experience

Ed tech connect enterprises

Entrepreneur & EdTech Partnerships Leader

Sep 2025 – Present · 6 mos · India · Remote

As Entrepreneur & EdTech Partnerships Leader at EdTech Connect, I lead strategic initiatives to connect top EdTech companies with new market opportunities and drive impactful learner outcomes across India. My key duties include:
Founded and scaled EdTech Connect, designing its vision, partnership model, and 6 core service areas: sales support, counselor training, quality assurance, lead generation, talent recruitment, and CRM solutions.
Developed and launched a high-converting WordPress website, complete with service content, testimonials, contact forms, and SEO-optimized resources for inbound lead generation.
Built and managed an outreach engine for channel partnerships, securing collaborations with national and regional EdTechs, and creating custom business proposals and LinkedIn campaigns.
Devised and executed digital marketing strategies, targeted advertising, and content-driven campaigns to generate, qualify, and nurture leads.
Led design and delivery of sales and product training programs for partner teams, using live and recorded sessions to improve conversion and learner engagement.
Implemented an SRM system to ensure 360° lead and enrollment tracking, automated communications, and seamless onboarding for learners.
Launched quality monitoring and feedback processes, improving service delivery and client satisfaction iteratively.
Oversaw recruitment and onboarding for partner EdTechs, helping them scale teams efficiently and ensuring training consistency.
Key successes include establishing EdTech Connect’s industry reputation, growing our partner network, launching flagship client acquisition campaigns, and delivering measurable growth and ROI for clients

Sales SupportCounselor TrainingQuality AssuranceLead GenerationTalent RecruitmentCRM Solutions+4

Timespro

3 roles

Assistant Sales Manager

Dec 2024 – Aug 2025 · 8 mos · On-site

Product & Sales Trainer

Jun 2022 – Nov 2024 · 2 yrs 5 mos · On-site

Designed and delivered comprehensive product and sales training programs for new hires and experienced advisors. Successfully upskilled teams on executive education products, objection handling, need assessment techniques, and consultative selling, contributing significantly to improving sales performance and learner experience.

Product TrainingSales TrainingConsultative SellingTraining Management

Program Advisor

Dec 2020 – May 2022 · 1 yr 5 mos · On-site

Advised working professionals and senior executives on upskilling opportunities through premier IIM and IIT programs. Focused on consultative counseling, identifying learner objectives, and mapping them with the right programs to drive higher conversions and client satisfaction.

Consultative CounselingCareer MappingTraining Management

Talent edge

Executive Counselling

Sep 2019 – Dec 2020 · 1 yr 3 mos · Gurgaon, India · On-site

Counseled professionals for online executive certifications and management programs. Built strong consultative selling skills while understanding diverse client profiles, career goals, and learning requirements. Contributed to consistent revenue achievement and learner satisfaction.

Consultative SellingClient ManagementSales Management

Teleperformance india

2 roles

Corporate Trainer

Promoted

Jul 2017 – Sep 2018 · 1 yr 2 mos · Jaipur Area, India · On-site

Trained and mentored new hires and existing employees on communication skills, customer service excellence, and process knowledge. Played a key role in improving overall team quality scores and first-call resolution rates.

Communication SkillsCustomer Service ExcellenceTraining Management