Dec 2024 – Present · 1 yr 3 mos · Singapore · Remote

Apr 2024 – Present · 1 yr 11 mos · Delhi, India · Remote

• As an Investor & Mentor at Favcy Venture Builders, I have the privilege of guiding new age ventures and early stage startups through the complexities of strategy development, product-market fit, building teams and growth.
• I am also involved in mentoring and coaching founders and founding teams to help them achieve their goals.

May 2022 – Dec 2024 · 2 yrs 7 mos · Gurugram, Haryana, India · Hybrid

• Jitender plays a pivotal role in Fitelo's journey and holds the mandate of building a people supply driven organisation. During the last 2.5 years he has played multiple roles in the journey and has:
• 1. Scaled Fitelo from a 100 member Mohali HQ org into a 1500+ remote first member org
• 2. Built Best in Class Talent Attraction, Management practices for employees spanning 20+ states speaking 10+ languages
• 3. Setup Technology transformation processes by implementing Keka HRMS, Amber by Infeedo and several other forwarding looking tools
• 4. Owned Culture drectly by enabling & creating a capability based, empathy organisation
• 5. Setup full fledged Learning & Development function for technical/behavioural capability
• 6. Owned end to end leadership hiring, Board management, ESOP administration & Payroll/Compliances verticals
• During his stint, he is being recognised for his contributions
• 1. Won HR Personality of the year for building Fitelo to where it is in people practices
• 2. L&D awarded as the best team by Gainskills
• 3. Won Startups employees love (SEL) by xto10x

Jan 2019 – Jan 2022 · 3 yrs · Bengaluru Area, India · Hybrid

• Global CHRO for US, APAC & Middle East markets
• Building & Leading People function @MoEngage globally with ~450 employees across 12+ geos
• Lead Talent Acquisition, Talent Management, Employer Brand, Diversity & Inclusion, Culture & Engagement
• Manage a high performance team ~16 & growing
• Scaled up workforce and people practices to 6-7x
• Some encouraging recognitions like GPTW 2019, Top 25 Cloud Computing companies to work for by Glassdoor 2020, Most Adaptable Company 2020, Top 20 companies in Diversity (SME/Startup category), ETHR Human Capital Best Practices 2021
• MoEngage is a Series C1 funded Marketing Automation company. Backed by Helion Ventures, Matrix Partners and Exfinity Ventures, having offices in Bengaluru, Jakarta, Berlin & San Francisco. MoEngage reaches 200+ Mn users each day while delivering 12bn+ interactions every month.

Jan 2018 – Present · 8 yrs 2 mos · Delhi, India · Hybrid

• Angel Investing and Mentorship
• GenZ Snack Brand
• Healthy Snack Brand
• Foot care brand featured in Shark Tank
• SaaS platform for employee safety and business continuity
• Ayurvedic Gut Health & Wellness Platform
• D2C Luggage Brand (Shark Tank Feature)
• Lab grown Diamonds startup
• Cocktail & mixers D2C brand
• Healthy Guild free Indian Sweets brand
• Destination Wedding platform
• Digital first platform blue/grey collared employees
• HR Advisor
• Advising and mentoring startups and founders on culture, scaling up and leadership development
• Advise young professionals and entrepreneurs on building teams, HR orgs & systems

Jul 2015 – Present · 10 yrs 8 mos · India

• As a Public Speaker based in India, I actively contribute to industry conferences and HR community initiatives, speak at management conclaves and leadership talks, and conduct guest lectures in multi Tiered B schools.

Jul 2015 – Present · 10 yrs 8 mos · Delhi, India

Jul 2015 – Feb 2018 · 2 yrs 7 mos · Gurgaon

• Highlights*
• Scaled up the organisation ~4x
• ~Lead Talent Acquisition to Retention across Technology, Retail, Offline Sales channels
• ~Optimised talent acquisition cost by ~40% while scaling up 4x. Built a Strong Talent brand and Internal Capability
• ~Transformed Culture to a performance oriented, ownership driven, and development workplace. Awarded as Top 10 culture in 2016, Top 6 startups by Yourstory
• ~Implemented digital transformation and L&D initiatives for employee experience
• ~Built Talent Management & Leadership Development frameworks for pipelining leadership
• Led and Managed organisation transformation for a 6 year health and nutrition startup which is revolutionsing and scaling new markets. From a pure play ecommerce to multiple channel scaleup with people at the core. Led and Executed
• HR Strategy and Roadmap
• Culture building through hapiness and engagement
• Leadership Development and counsel, HR Business partnering
• Workforce Planning and Org Design
• HR Operations and Lifecycle Management
• Talent Management strategic initiatives
• HR technology and digital trasformation
• Culture transformation and OD

Jun 2014 – Jul 2015 · 1 yr 1 mo

Apr 2013 – May 2014 · 1 yr 1 mo

• Program management and implementation
• Organization design & strategy
• Manpower Assessment and planning
• Talent assessment and leadership development ( assessment centers, succession planning frameworks, learning programs)
• Organization transformation & change management (stakeholder assessment and management)
• HR transformation ( HR organization structure, process redesign and shared services )
• Total Rewards ( Benchmarking tools, compensation review and structuring, job evaluation)
• Cost optimization and improvement programs (process audits, headcount rationalization, opportunity identification)
• Performance management programs ( results based, competency program design)

Oct 2010 – Apr 2013 · 2 yrs 6 mos · Gurgaon, India

• Currently solutioning 2 manufacturing organisations in the space of Industrial Products, Packaging and Contractual Manufacturing on large scale HR transformation aimed at deriving startgeic value from HR through interventions :
• Organisation Design & Governance
• Change Program Implementation
• Process Design & Improvements
• Capability Development
• Rationalisation ( Competencies v/s Pay)
• Effectively deployed tools and realised value through:
• Value Stream Mapping
• Industry Print
• Stakeholder Engagement Tools
• Manpower/Activity Analysis Tools

Oct 2009 – Oct 2010 · 1 yr

May 2008 – Oct 2009 · 1 yr 5 mos

• Compensation and Benefits Management, Organisation Effectiveness, Capability Building Interventions.
• Role: Client Delivery, Client Engagement, Project Management, Business Development.

May 2007 – May 2008 · 1 yr

• Expertise - Compensation and Benefits Management, Organisation Effectiveness.
• Role - Client Delivery, Client Management

Apr 2006 – Jul 2006 · 3 mos · Ahmedabad, Gujarat, India

• Recruitment and Selection
• Employee Relations