Jul 2022 – Jun 2023 · 11 mos · Gurugram, Haryana, India

• 1. Identified and solved various pain areas in ride allocation and system generated vehicle assignment to the Driver Partners
• 2. Developed and Introduced IOT Solutions for the safety of the Riders and tracking the Driver Partner behavior.
• ● Worked on improvising the realtime and accurate vehicle tracking system in >90% fleet (parameters: GPS, SoC, DTE, Speed, Odometer, FC/SC, Ignition On/Off etc)
• ● Rolled out Autokey allocation to the Driver Partners & KLE in 3 hubs which helped cut down the reliability on the Shift Incharge saving the cost under each hub.
• 3. Integrated SDKs & APIs to launch the VTS, KLE & Immobilization
• 4. Ownership of various project metrics and findings (identifying concern areas & possible solutions)
• 5. Created SOPs & Quarterly audited the SOP compliance via random checks, mystery users, internal
• audits
• 6. Worked on building a customer history mapping dashboard and assisted and collaborated with various
• stakeholders
• ● Created an integrated dashboard which succinctly captures a rider’s profile and their previous experiences and interactions with BluSmart.
• Ride Profile
• Usage summary
• Usage and ticket history

May 2021 – Jul 2022 · 1 yr 2 mos · Bengaluru, Karnataka, India

• 1. Launched and scaled product in India
• ● Creating Business Case, Lead the ideation, market research, partner selection, Price negotiation and go-to-market strategies
• ● Define and analyze metrics that inform product success
• Collaborated with multiple stakeholders from Legal, Tax, Product, design, Finance team's and external partners to launch multiple innovative products such as.
• ● Mobile screen protect
• ● Train Insurance
• 2. Worked on launching Insurance for Ola Electric Vehicles
• ● Part of CFT-GTM team for OLA Electric launch
• ● Helped design the OLA Electric App(companion) , integrate insurance purchase in D2C OEM journey
• ● Leading the launch of OLA Electric from OEM Insurance channel perspective~ 63,000 lakh NOP
• ● GWP and commissions earned in 7 Days of OLA Electric Launch ~ INR 164 Cr & INR 32 Cr
• ● Prepared and presented BRDs, helped and owned parts of PRD presented to CEO of OLA Group
• ● Used tools like Microsoft Office, Gantt Pro, and other project management tools
• ● Streamlining process flow - Set up processes around cx escalation by resolving queries into 15 mins/24 hrs hrs time by assigning escalation metrics and adhering to TATs
• 3. Presented P&L metrics and category plan to leadership in WBR & MBR
• 4. Worked closely with stakeholders and channel partners to improve day to day working and manage
• SLAs
• 5. Defined step by step plan with well defined timelines, tracking progress of key Strategic projects like
• Ola dashboard

Jan 2019 – May 2021 · 2 yrs 4 mos · Bengaluru, Karnataka, India

• ● Identified, defined, managed, and drove ad-hoc special projects and initiatives that are cross-functional and strategic to the company.
• ● Collaborated w/ cross-functional team to prioritize initiatives, track progress & ensure a consistent high-bar on excellence and project delivery
• ● Built a thorough understanding of all areas of the Tech & Business - Product, Design, operations - to determine priorities of the CEO through weekly meetings and identifying opportunities to increase the leadership team and the company's effectiveness in execution.
• ● Drove executive-level operations like business reviews, Board meetings.

Apr 2018 – Jan 2019 · 9 mos · Nariman point, churchgate

• ● Managing press conferences, one on one interviews, chess tournaments, etc.
• ● Tracking press coverage every quarter after the quarterly results to analyze the press
• coverage and performance of the PR firm. ● Marketing:
• ● Planning and implementation of corporate branding at print media as well as electronic media.
• ● Manage a portfolio of internal communication channels (paper ● Sales:
• Market Penetration, Solution selling, New Business Development, Client Relations, Strategic Planning, Customer Service, Lead generation, Proposal Development.
• Strong planning, prospecting, presentation and sales skills with persistence and commitment to goal achievement.
• Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.

Jan 2018 – Apr 2018 · 3 mos · Bangalore

• I work as a business development executive intern where my priority is to assist the companies, acquire new customers and sell additional services to existing ones.