R

Ranjeet Singh

Operations Associate

Kolkata, West Bengal, India8 yrs 7 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 5 years of experience in Logistics & Supply Chain.
  • Proven track record in optimizing middle mile operations.
  • Strong leadership in managing high-performing teams.
Stackforce AI infers this person is a Logistics and Supply Chain expert with strong operational management skills.

Contact

Skills

Core Skills

Operations ManagementTeam Management

Other Skills

CommunicationCustomer ExperienceExecutive TeamFloor PlansFreightInnovationLeaderLeadership DevelopmentManagementOperating SystemsOperational PlanningOperationsOrganizational LeadershipProblem SolvingProcess Optimization

About

Highly accomplished and results-driven Operations Team Lead with over 5 years of extensive experience in the dynamic field of Logistics & Supply Chain. Demonstrated track record of success in optimizing middle mile operations, managing transportation logistics, overseeing warehouse operations, and leading teams to achieve operational excellence. Key Skills: Middle Mile Operations: Proficient in coordinating and managing middle mile operations, including route optimization, shipment consolidation, and transportation planning, to ensure efficient and timely delivery of goods. Transport Management: Skilled in overseeing transport operations, including vehicle scheduling, driver management, and fleet optimization, to minimize costs and maximize resource utilization while maintaining service quality. Warehouse Management: Experienced in warehouse operations management, including inventory control, space utilization, and order fulfillment, to streamline processes and enhance productivity. Team Management: Strong leadership and team management abilities with a proven track record of building and motivating high-performing teams to achieve organizational goals and deliver exceptional results.

Experience

Delhivery

4 roles

Manager

Aug 2024Present · 1 yr 7 mos

OperationsOperations Management

Team Lead

Promoted

Jul 2021Present · 4 yrs 8 mos

  • Team Management and Leadership:
  • Lead and supervise a team of operational staff, including floor executives and operations executives, to ensure adherence to operational standards and performance targets.
  • Provide coaching, guidance, and support to team members to foster a positive work environment and promote professional growth.
  • Delegate tasks effectively, monitor progress, and ensure accountability to achieve operational goals.
  • Operational Planning and Execution:
  • Assist in the development and implementation of operational plans and strategies to optimize efficiency and productivity.
  • Coordinate with cross-functional teams to ensure seamless execution of operational activities, including package sorting, loading, and dispatch.
  • Monitor daily operations and address any issues or bottlenecks to ensure smooth workflow and timely delivery of packages.
  • Training and Development:
  • Facilitate training sessions and workshops to equip team members with the necessary skills and knowledge to perform their roles effectively.
  • Promote a culture of continuous learning and development within the team, encouraging skill enhancement and career advancement opportunities.
  • Identify training needs and coordinate with the training department to develop relevant training programs and materials.
  • Quality Assurance and Compliance:
  • Enforce quality control measures and adherence to standard operating procedures (SOPs) to maintain the accuracy and integrity of package handling processes.
  • Conduct regular audits and inspections to ensure compliance with safety regulations, company policies, and industry standards.
  • Investigate incidents, errors, and customer complaints to identify root causes and implement corrective actions.
Customer ExperienceOperations ManagementTeam LeadershipStrategic LeadershipLeaderManagement+8

Senior Executive

Promoted

Feb 2021Jul 2021 · 5 mos

  • Responsibilities:
  • Team Leadership and Management:
  • Supervise and mentor a team of operations executives, providing guidance and support to achieve operational goals.
  • Conduct regular performance evaluations and provide feedback to team members to foster professional development and growth.
  • Delegate tasks effectively and ensure proper workload distribution to maximize team productivity.
  • Operational Planning and Execution:
  • Develop and implement operational strategies to optimize efficiency, minimize costs, and improve service quality.
  • Coordinate with cross-functional teams, including logistics, warehouse, and transportation, to streamline processes and workflows.
  • Monitor daily operations to ensure compliance with company policies, procedures, and performance metrics.
  • Process Improvement and Innovation:
  • Identify opportunities for process optimization, automation, and innovation to enhance operational efficiency and customer experience.
  • Lead cross-functional projects and initiatives to implement process improvements and best practices.
  • Stay updated on industry trends, emerging technologies, and best-in-class practices to drive innovation and competitiveness.
Customer ExperienceStrategic LeadershipFreightTeamworkExecutive TeamFloor Plans+3

Executive

Aug 2017Feb 2021 · 3 yrs 6 mos

  • Operational Oversight:
  • Supervise and coordinate all operational activities within the hub, including package sorting, loading, and dispatch.
  • Monitor the performance of delivery personnel and support staff to ensure adherence to operational standards and service level agreements.
  • Implement strategies to improve operational efficiency and productivity while maintaining quality standards.
  • Resource Management:
  • Allocate resources effectively to meet daily operational requirements, including manpower, vehicles, and equipment.
  • Coordinate with HR for staffing needs, training, and performance evaluation of operational personnel.
  • Optimize resource utilization to minimize costs and maximize profitability.
  • Routing and Dispatch:
  • Plan and optimize delivery routes to ensure timely and cost-effective transportation of packages.
  • Coordinate with logistics partners and transportation providers to schedule pickups and deliveries.
  • Monitor real-time tracking and status updates to address any issues or delays proactively.
  • Performance Analysis and Reporting:
  • Analyze operational data and key performance indicators (KPIs) to evaluate performance against targets and benchmarks.
  • Generate reports and dashboards to provide insights into operational efficiency, cost effectiveness, and service quality.
  • Identify trends, patterns, and opportunities for improvement to enhance operational effectiveness and customer satisfaction.
Customer ExperienceTeam LeadershipFreightRetailTeamworkExecutive Team+3

Education

Sikkim Manipal University (SMU)

Master of Business Administration - MBA

Mar 2025Apr 2027

Calcutta University, Kolkata

Bachelor of Commerce - BCom — Accounting

May 2012May 2015

Rishra Swantatra Vidhalaya

Higher Sceondary — Business/Commerce

Jun 2010May 2012

Rishra Vidhayapith Unit 2

Matric — Combination of Arts And Science

Apr 2005May 2010

Asean Online Education AOE

Diploma in operation management

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