Apr 2019 – Apr 2022 · 3 yrs · Kochi, Kerala, India

• HR Business Partner

Sep 2017 – Apr 2019 · 1 yr 7 mos · Cochin Area, India

• HR Business Partner

May 2012 – Sep 2017 · 5 yrs 4 mos · Vizag, New Delhi, Noida, Bangalore

• Working on a Business Partner role with focus on following areas:
• End to end ownership of HR activities supporting SCO and FAO business verticals for employees Pan India.
• Effective implementation of Talent Engagement and Development processes for SCO and FAO operations.
• Connecting with Business heads to devise strategies and initiatives.
• HR initiatives and activities across teams in Mumbai, Vizag, Bangalore, Kochi and Tamil Nadu.
• Driving various employee engagement initiatives at base location.
• Performance management for SCO and FAO verticals across all locations.
• Organizing HR events like All Hands Meet across locations
• Previous responsibilities include:
• Effective implementation centralized HR interventions on a PAN India level/Location
• Business effectiveness of the Integrated Employee Support Centre for WBPO
• Effective implementation of Talent Engagement and Development processes for Vizag location
• Developing leadership pipeline
• Performance management for location
• Organizational culture initiatives and compliance
• Driving employee retention initiatives
• Location HR in Noida and Vizag

Apr 2011 – Jun 2011 · 2 mos · Noida, Uttar Pradesh, India

• Worked on a project to study the correlation between "Knowledge Management practices" and "Organisational Citizenship Behavior" in NTPC.
• ‘NTPC: A Case of Knowledge Management Practices and Organizational Citizenship Behavior’ was presented at ‘International Conference on Management Cases 2011’ and published in ‘Advanced Research Series’, by Macmillan Publishers India Ltd.
• ‘A study on relationship between Organizational Citizenship Behavior and Knowledge Management in NTPC’, was selected as one of the ’5 Best B-School Projects’ for ‘Business Standard- Best B-school Project Award 2011’, and was presented in Mumbai.
• ‘A study on relationship between Organizational Citizenship Behavior and Knowledge Management in NTPC’ is one among the 9 best summer internship projects from BIMTECH in 2011, which made it to ‘TATTVA 2011’, the journal of best summer internship projects from BIMTECH
• A research paper ‘Relationship between Knowledge Management Practices and Organizational Citizenship Behaviour at NTPC’, has been selected for ‘Inderscience: International Journal of Indian Culture and Business Management’

Jul 2010 – Jan 2012 · 1 yr 6 mos

• Treasurer, MAJLIS(Debating and Theatre Society ) at Birla Institute of Management Technology

Jul 2010 – Aug 2011 · 1 yr 1 mo

• Member, Centre for Corporate Relations (Bangalore Division)

Jun 2010 – Sep 2010 · 3 mos

• Assisted Prof. Ashok Ranade in his Quality Assurance team for the subject 'Collaborative Technologies'. My responsibilities included setting and evaluating the quality standards for the project undertaken under the supervision of Prof. Ashok Ranade.

Mar 2008 – May 2010 · 2 yrs 2 mos · Bangalore, Pune

• Projects I have worked on:
• 1.BASE 1.5:BASE))) aims to automate common business processes currently being done by third party BPO vendors. BASE))) intends to lessen human interactions and hence reduce errors. Version 1.5.
• 2.BASE 2.0:BASE))) aims to automate common business processes currently being done by third party BPO vendors. BASE))) intends to lessen human interactions and hence reduce errors. Version 2.0
• 3.MASTERi enhancement:MASTERi is an end to end Insurance product, able to deal with different nature of products. Master I is an innovative software series that insures complete coverage of groups of “Life” products and integrates all stages of the contract workflow, from signing until closure. This project was executed for 'Linedata Services' who is a major international provider of financial IT solutions that specializes in Asset Management and Leasing & Credit Finance. This project added enhancements to the existing application. http://www.linedata.com/2008/02/05/bnp-paribas-assurance-chooses-the-master-i-solution-of-linedata-services/
• 4.MASTERi maintenance:MASTERi is an end to end Insurance product, able to deal with different nature of products. Master I is an innovative software series that insures complete coverage of groups of “Life” products and integrates all stages of the contract workflow, from signing until closure. This project was executed for 'Linedata Services' who is a major international provider of financial IT solutions that specializes in Asset Management and Leasing & Credit Finance. The main purpose of this project was to findout and remove the flaws in the existing application.
• http://www.linedata.com/2008/02/05/bnp-paribas-assurance-chooses-the-master-i-solution-of-linedata-services/

Sep 2007 – Feb 2008 · 5 mos · Kochi, Chennai

• Centralised Operations(COPS) is a support division which provides assistance to the various processes in Sutherland Global Services. It handles a wide range of activities starting from providing regular reports to scheduling the weekly roster. McAfee Cochin was a chat/email/voice support team providing Technical Assistance(TA), Virus Removal(VR) and Remote Assistance(RA) to clients in spread accross North America(NA) and Europe, Middle East and Africa(EMEA). My responsibilities included providing regular, weekly, monthly and other special customized reports as per needs, to the Team Leaders(TL), Group Leaders(GL) and the Operations Manager of the process McAfee Cochin. This included compiling, analysing and visualising the statistics of day to day operations of all the agents of McAfee Cochin. My responsibilities also included coordinating the weekly schdule/roster process for all the people in McAfee Cochin by collaborating with the managers in Cochin and the COPS rostering team in Chennai. Siebel CRM and Peoplesoft were extensively used to access and update the data.