S

Samya Maiti

Director of Engineering

Bengaluru, Karnataka, India15 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led a team of 12 engineers in data and AI projects.
  • Achieved over 90% reduction in data integrity issues.
  • Pioneered innovative AI-driven customer service solutions.
Stackforce AI infers this person is a Data Engineering and AI Solutions expert in the Cloud Communications sector.

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Skills

Core Skills

Engineering ManagementData ReliabilityData Lake Optimization

Other Skills

AWSAgile MethodologiesApache KafkaBig DataCassandraCoachingData EngineeringDockerDremioEngineering LeadershipGenerative AIHBaseHiveInterpersonal CommunicationKafka

About

As a Senior Engineering Manager at Twilio, I lead a team of engineers who build and maintain scalable and reliable data platforms and solutions for the company's cloud communications services. I have over 14 years of experience in the ML and Big Data space, with a PGP in Big Data Analytics and Optimization from INSOFE. My core competencies include data engineering, AIOps, data lakehouse, data reliability, and log and time series analytics. I leverage these skills to enable data-driven decision making, optimize system performance, and enhance customer experience. I am passionate about solving complex problems and delivering innovative solutions that create value and impact.

Experience

Twilio

Senior Engineering Manager

Oct 2022Present · 3 yrs 5 mos · Bengaluru, Karnataka, India

  • In my role, I blend deep technical acumen with a leadership style centered on empowerment, collaboration, and the development of team members. I lead a dynamic team of 12 professionals across a diverse array of data and AI projects, driving significant advancements in operational efficiency and data reliability.
  • Key Initiatives:
  • Data Reliability Platform: Orchestrated the development of a platform that meticulously monitors over 200 billion data points monthly in our data lake, achieving a remarkable reduction in data integrity issues by over 90%.
  • ContractsGPT: Pioneered a cutting-edge Q&A system leveraging OpenAI and RAG, transforming the accessibility of 600,000+ customer contracts and significantly expediting information retrieval.
  • These initiatives underscore my ability to lead multifaceted projects, from enhancing data trustworthiness to innovating in AI-driven customer service solutions, showcasing a blend of strategic vision and technical prowess.
  • Leadership & Team Development:
  • I thrive on building and mentoring high-performing teams, with a focus on strategic hiring, fostering an environment of innovation and support, and championing the personal and professional growth of each member.
  • By employing the OKR framework, I set clear, ambitious goals that align our project efforts with the company's overarching objectives, ensuring cohesion and drive across all initiatives.
  • My dedication to regular, insightful performance reviews promotes the collective success of our projects and the individual advancement of team members.
  • Skills & Technologies:
  • Proficient in AWS, Python, OpenAI, underpinned by a strong foundation in machine learning and data engineering.
  • Motivated by the transformative power of technology, I am committed to fostering a culture of continuous learning, innovation, and excellence within my team and through our projects.
CoachingGenerative AIEngineering LeadershipStrategic HiringMentoringInterpersonal Communication+5

Netapp

3 roles

Software Engineering Manager

Jan 2020Oct 2022 · 2 yrs 9 mos

  • At NetApp, I led several key initiatives aimed at enhancing data reliability, platform efficiency, and operational excellence. My role encompassed the management of diverse teams, the implementation of cutting-edge technologies, and the adoption of AGILE methodologies to deliver high-value projects.
  • Key Projects:
  • ZeroOps: Developed an in-house proactive monitoring platform using open-source technologies to ensure data and platform reliability across Kafka, Kubernetes, and Spark jobs. The platform, built on the principles of Detect - Notify - Act, leverages ML algorithms for issue detection and automates resolutions, significantly improving system uptime and efficiency.
  • Data Lake Modernization: Spearheaded the modernization of a multi-PB data lake to enhance query performance and reduce operating costs. By introducing Dremio on StorageGRID object storage, we achieved a 4x improvement in query performance and a 60% reduction in costs, ensuring scalability and reliability for critical business insights.
  • Active IQ Data Engineering SRE: Managed a dedicated SRE team focused on automating monitoring and incident resolution to minimize critical incidents and maximize platform availability. Additionally, oversaw a team of L2 engineers for first-line support across various data platform components, driving continuous improvement and operational excellence.
  • Technologies & Methodologies:
  • Expertise in Prometheus, Victoria Metric, Python, MLFlow, Anomaly Detection Algorithms, Dremio, Hive, Kubernetes, Airflow, and Dynatrace.
  • Championed AGILE practices, set up high-performance teams, and fostered a culture of continuous learning and improvement.
  • In each of these roles, my focus was on driving innovation, ensuring data integrity, and enhancing the operational efficiency of our platforms, contributing significantly to NetApp's data-driven success.
Engineering ManagementStakeholder ManagementTeam BuildingPerformance ManagementData Lake OptimizationData Reliability

Technical Architect

Promoted

Nov 2018Jan 2020 · 1 yr 2 mos

  • 1. Zero Ops
  • AI-driven platform to Proactively Detect, Notify and Auto Resolve (Self heal) different components of complex distributed computing systems.
  • Tech Stack - Python, Docker, Time Series Analytics, NLP, TensorFlow(below Keras).
  • 2. Vital Signs
  • AI-driven platform to Analyze, Identify and provide actionable insights to customers for the best utilization of NetApp storage systems.
  • Tech Stack - PySpark, Python, Numpy, Pandas, Keras, TensorFlow(below Keras).

Member of Technical Staff

Nov 2015Nov 2018 · 3 yrs

  • 1. Big Data Platform (ACE DeepIQ)
  • Big Data processing Platform.
  • Tech Stack - Spark Streaming, Kafka, Scala, Python.
  • 2. NDU
  • NDU is an initiative to modularise Core business processing engine from external interactions.
  • Processing speed ~ 10K message per min.
  • Tech Stack - Spark Streaming, Kafka, Scala, Python.

Amadeus it group

Research and Development Engineer

Aug 2015Nov 2015 · 3 mos · Bengaluru Area, India

  • At Nexti, I worked on an advanced data analytics platform designed to streamline the processing and analysis of high-volume data feeds. Leveraging a robust architecture, we efficiently managed data flow from ingestion to storage and analysis:
  • Data Ingestion: Integrated IBM MQ with Nexti for reliable message subscription, ensuring seamless data capture from the central distribution system.
  • Stream Processing: Utilized Kafka as the central message hub, where messages were efficiently queued for processing.
  • ETL & Analytics: Implemented Spark Streaming to perform real-time ETL operations, transforming raw data into actionable insights.
  • Data Storage & Reporting: Stored processed data in Cassandra, enabling the generation of comprehensive reports and supporting ad-hoc queries for in-depth analysis.
  • This role involved working closely with cutting-edge technologies to enhance data reliability, scalability, and accessibility, contributing to more informed decision-making processes.

Philips healthcare

Senior Data Engineer

Oct 2014Aug 2015 · 10 mos

  • Contributed to the development and enhancement of a comprehensive Big Data Analytics Platform, focused on optimizing the storage, retrieval, and analysis of extensive log files from various devices. Key responsibilities and achievements include:
  • Centralized Data Repository: Spearheaded the consolidation of log data into a unified repository, enabling efficient data management and accessibility.
  • Data Access & Reporting: Implemented dynamic data access mechanisms, catering to diverse request types and facilitating the generation of timely reports and ad-hoc queries.
  • Real-Time Data Streaming: Enhanced the platform with a real-time data streaming feature, allowing end-users to access and analyze data instantaneously, supporting informed decision-making.
  • Performance Optimization: Achieved a significant milestone by optimizing query response times to 0.5 seconds on a massive dataset of 30TB, demonstrating exceptional skill in performance tuning and data optimization.

Netapp

Data Engineer

Jan 2014Sep 2014 · 8 mos

  • Played a pivotal role in the evolution of ASUP .Next, an advanced framework designed for the efficient storage and retrieval of data snapshots (ASUPs) from storage units worldwide. My contributions to this innovative project included:
  • Data Integration & Storage: Led the integration of ASUP data into the HDFS storage system, ensuring timely and accurate data dumps from global storage units after thorough parsing.
  • Optimized Data Retrieval: Developed a sophisticated multi-stage data retrieval process, starting with Solr to leverage its multi-index capabilities, followed by HBase for path details, and culminating in HDFS for final data access.
  • Performance Enhancements: Implemented a specialized retrieval path through NFS for specific requests requiring lower response times, significantly improving SLA adherence and system efficiency.

Apple

Software Engineer

Jun 2011Dec 2013 · 2 yrs 6 mos

  • Worked as Developer in EDW space.
  • As part of project, worked on Hadoop, Map Reduce, Hive, Java and Talend

Infosys

Senior Software Engineer

Nov 2010Dec 2013 · 3 yrs 1 mo

  • I have been primarily working on EWD projects that involve both ETL and migration.
  • Technologies worked on : Big Data - Hadoop, Map reduce, Hive , Java , talend
  • In-depth knowledge about the latest Teradata utility TPT.
  • Closely worked on architecture and design of project.

Education

International School of Engineering (INSOFE)

PGP in Big Data Analytics and Optimization

Jan 2018Jan 2019

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