Devang Baheti

SRE (Site Reliability Engineer)

Pune, Maharashtra, India3 yrs 5 mos experience

Most Likely To Switch

Key Highlights

Strong expertise in Linux and virtualization technologies.
Experience in troubleshooting complex technical issues.
Hands-on projects in machine learning and compliance management.

Stackforce AI infers this person is a skilled professional in SaaS and Healthcare with a focus on technical support and development.

Contact

Skills

Core Skills

Customer SupportProblem SolvingLinuxVirtualizationComputer NetworkingJavaMachine LearningData AnnotationCloud ComputingGoogle Cloud Platform (gcp)Frontend DevelopmentCompliance Management

Other Skills

Adobe PhotoshopCisco NetworkingCisco RoutersCloud TroubleshootingCommunicationCore JavaCustomer ExperienceCvatData StructuresDatabase Management System (DBMS)DockerDocumentationEvent ManagementEvent PlanningGit

About

Consistent and avid learner with a zest to communicate and troubleshoot. Interested in books, linux, computer networks and trekking. An ambitious conversationalist with a mind full of ideas and the vocabulary to speak it.

Experience

Nutanix

2 roles

Systems Reliability Engineer I

Jul 2023 – Present · 2 yrs 8 mos · Pune, Maharashtra, India

Diagnosing and troubleshooting complex issues related to Nutanix Products like NX hardware, AHV, Acropolis OS, Prism Central, Move and Life Cycle Manager, and Storage offering expert-level guidance to clients and internal teams.
Collaborating with Engineering and DevEx teams to escalate critical bugs and resolve high-priority issues, driving timely product updates and improvements.
Conducting remote troubleshooting sessions via phone, email, and remote desktop tools, delivering clear, step-by-step instructions to both technical and non-technical users.
Documenting detailed technical solutions in knowledge base articles, contributing to self-service resources and improving internal processes.
Managing customer cases through Salesforce and JIRA, ensuring consistent follow-up and timely resolution of support requests.
Staying updated with the latest Nutanix product releases and new features, ensuring effective troubleshooting and support delivery.

Customer SupportDocumentationResolving IssuesProblem SolvingCommunication

Systems Reliability Engineer Intern

Jan 2023 – Jun 2023 · 5 mos · Pune, Maharashtra, India

Received training in the field of Datacenter Hardware, Linux, Networking, Virtualization, VMware ESXi, Hyper-V, AHV (Acropolis Hypervisor), AOS (Acropolis Operating System), NX Hardware and Customer Experience.
Acquired valuable interpersonal skills that will prove useful for customer service and support positions.
Utilised Cisco Packet Tracer to develop knowledge and comprehension of networking concepts, and to resolve challenging network topologies.
Completed Linux from Scratch Course and created a customised Linux Distro.
Received CCNA training from a certified trainer and completed the certification
Gained exposure to cutting-edge technologies and industry best practices.

Customer ExperienceComputer NetworkingNutanix AHVHyper-VLinuxHyper-Converged Infrastructure+2

Persistent systems

Internship Trainee

Apr 2022 – Aug 2022 · 4 mos · Maharashtra, India · Remote

Data StructuresDatabase Management System (DBMS)Computer NetworkingJavaOperating Systems

Micron agritech

Software Engineer Intern

Dec 2021 – Feb 2022 · 2 mos · Remote

Worked as a Data Science Intern. Using Cvat, Docker, Python, Git amongst other technologies.
Worked in the data annotation team
Annotated videos for a Machine Learning model that will detect disease causing micro organism's eggs in the blood stream of the cattle.
This ML model will provide quick diagnosis for cattle all over the world using an easy-to-use micron kit.

Google cloud community india

Trainee

Sep 2021 – Sep 2021 · 0 mo · Remote

Google Cloud Platform (GCP)Cloud ComputingGoogle BigQuery

Skillmine technology consulting private limited

Frontend Web Development Intern

Jun 2021 – Aug 2021 · 2 mos · Bangalore Urban, Karnataka, India

Worked on a project titled #COMPLYment. A compliance Management System that configures and monitors compliance tasks across Organizations, reminds stakeholders of approaching tasks and felicitates Global audit. Technologies Used ReactJS, Typescript and Styled-components.