Harsh R.

Associate Consultant

Bengaluru, Karnataka, India3 yrs 4 mos experience

Most Likely To Switch

Key Highlights

Expert in transforming data into actionable insights.
Proven track record in enhancing customer satisfaction.
Strong analytical skills driving operational efficiency.

Stackforce AI infers this person is a Data Analyst specializing in Business Intelligence and Customer Relationship Management.

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Skills

Core Skills

Data AnalysisBusiness IntelligenceCustomer Relationship ManagementFinancial Analysis

Other Skills

Analyzing dataCRM DatabasesCRM IntegrationCustomer Relationship Management (CRM)Customer SatisfactionData Collection SystemData VisualizationDatabase ManipulationDescriptive AnalysisDiversityGsheetInternational MarketsMicrosoft ExcelMicrosoft Power BIMicrosoft SQL Server

About

As an MIS Analyst at PW, my arsenal includes Salesforce, CRM databases, and a strategic mindset honed at Liverpool John Moores University. My journey through various data-driven roles has culminated in my current position, where I leverage these tools to drive. PW's business intelligence , I applied my analytical skills to optimize processes and improve customer relationships. Our team's efforts have been instrumental in enhancing accuracy and operational efficiency, demonstrating my commitment to organizational growth and data-driven decision-making.

Experience

Pw (physicswallah)

Technical Business Analyst

Aug 2024 – Present · 1 yr 7 mos · Bengaluru, Karnataka, India · Hybrid

I specialize in transforming raw data into actionable insights. My role involves collecting, organizing, and analyzing data using tools like Google Sheets, SQL. I design and automate reports and dashboards in Power BI to support strategic decisions across departments. With a strong focus on data collection systems and database manipulation, I ensure data accuracy and availability for timely reporting.

GsheetSQLMicrosoft SQL ServerPower biData Collection SystemDatabase Manipulation+3

Byju's

Data Analyst

Jun 2023 – May 2024 · 11 mos · Bengaluru, Karnataka, India

I was responsible for enhncing customer satisfaction, reducing churn, and supporting revenue growth through effective communication and data-driven strategies. My daily tasks involved the use of various systems and tools tomanage customer relationships and performance tracking.

CRM DatabasesOMSSales ManagementCRM IntegrationCustomer Relationship Management (CRM)Customer Satisfaction+6