Rahul Gaikwad

Operations Associate

Thane, Maharashtra, India10 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 9 years of experience in IT administration.
Expertise in AWS and Linux system management.
Proven track record in technical support and infrastructure management.

Stackforce AI infers this person is a skilled IT professional specializing in infrastructure management and technical support in healthcare.

Contact

Skills

Core Skills

It Infrastructure ManagementAwsTechnical SupportSystem AdministrationNetworkingQuality AssuranceIt Operations

Other Skills

Applicant Tracking SystemsBenchmarkingEmployee RelationsInterpersonal CommunicationLinuxLinux AdministratorLinux ServerManagementNetwork ManagementProblem SolvingProcess ImprovementProject ManagementQuality AuditingQuality ManagementRed Hat Linux

About

• Vast Experience In Hospital IT Administration and Network Security, Linux, VMware, AWS ,IT Support.

Experience

Employee state insurance corporation( esic )

IT Manager

Feb 2021 – Present · 5 yrs 1 mo · Mumbai, Maharashtra, India · On-site

9+ Years of Experience
IT Infrastructure Management
Linux Administrator
System Engineer
AWS
Network Management

IT Infrastructure ManagementLinux AdministratorSystem EngineerAWSNetwork Management

Silvour touch technologies limited

Technical Support Specialist

Jun 2019 – Feb 2021 · 1 yr 8 mos · Andheri · On-site

 Raise ticket to “IT Helpdesk Team” for ERP Application down and reporting to IT Manager
 Desktop support for Mac and Windows devices including hardware repairs.
 Assisting with implementation and integration of new IT systems and technologies
 Assisting with documentation for company audits where required

IT Infrastructure ManagementLinuxVMwareVirtualizationNetworkingTechnical Support

Ags

Technical Support Engineer

Apr 2018 – Jun 2019 · 1 yr 2 mos · Mumbai Metropolitan Region · On-site

 Desktop support Mac and Windows devices including hardware repairs.
 Managing logged tickets via IT ticketing system using AGS-ABAP Application
 Ensuring queries are resolved within SLA and update in Application on time
 Providing remote support to AGS Server End whenever required

Technical SupportRed Hat LinuxSystem AdministrationVMwareVirtualization

Indian institute of hardware technology (iiht.limited) ro

Desktop Support Engineer

May 2016 – Jul 2017 · 1 yr 2 mos · Mumbai Metropolitan Region · On-site

 Managing logged tickets via IT ticketing system using Salesforce Application
 Ensuring queries are resolved within SLA
 Desktop support for Mac and Windows devices including hardware repairs.
 Assisting with documentation for company audits where required

Technical SupportLinuxVMwareVirtualizationNetworking

Locon solutions pvt ltd

System Administrator

May 2015 – May 2016 · 1 yr · Airoli · On-site

Designation-Quality Analyst
Job Profile-
Troubleshoot all system and network issues
Logged Tickets & resolved Queries within SLA
Provide Desktop Support and Technical Support to QA Team
Desktop support MAC and Windows devices
Best Performer
Housing.com
October 2014
This award is given to the Best overall performer.
Performance in daily Activities, Participation in Meetings, Guide Team members. Team Lead
Contribution of new Ideas etc.

System AdministrationLinuxProject ManagementQuality Assurance

Afforeserve.com ltd

Hardware Network Support Engineer L1

Oct 2013 – May 2014 · 7 mos · Andheri East · On-site

Provide Technical Support to Users , GST/ICES Application Support, AIO Desktop Support
Managing logged tickets via IT ticketing system, ensuring queries are resolved within SLA
Desktop Support to MAC & Windows Devices
Case Logging, Incident Logging
Quality Assurance, Performance Testing
Citrix Receiver Troubleshooting

Applicant Tracking SystemsLinux ServerIT OperationsVMwareTechnical Support