Apr 2023 – Present · 3 yrs 1 mo

• Product & Operations leader of GE HealthCare’s enterprise-wide customer identity and access management (CIAM) platform on cloud (SaaS) & data center deployments
• Enabled seamless & secure login for 10K+ clinicians across 20+ GE HealthCare digital products globally by creating a common customer identity platform
• Reduced onboarding time for enterprise customers by ~60% and unlocked $5M in enterprise sales by enabling federation with widely used protocols (SAML, OIDC-OAuth)
• Defined the 3-year enterprise customer identity platform roadmap to enable ~$3.5M operational savings for the company and reduce time to market for new products by up to 14%
• Boosted platform adoption from 1 to 20+ applications through strategic clarity, effective and open stakeholder communication, transparency, and process improvements
• Enhanced the developer experience by lowering developer onboarding time by up to 65% with comprehensive documentation, starter kits, community support channels, and an LLM-based assistant
• Collaborated remotely with global teams (India, US & Europe) across engineering, privacy, UI/UX, legal, quality, service, marketing, finance, and cybersecurity functions

May 2022 – Apr 2023 · 11 mos

Jul 2021 – Apr 2022 · 9 mos

• Saved ~15% wasted development cycles for all consumers by identifying processes, tools, and people positions to left-shift API governance for the overall platform to uphold backward compatibility of the interfaces

Jan 2022 – Jun 2024 · 2 yrs 5 mos · Bengaluru, Karnataka, India · Remote

• Produced and published a series of 25+ in-depth YouTube videos analyzing Indian startups and businesses, gaining over 40,000 views and cultivating an engaged audience in the entrepreneurship space
• Solely responsible for the entire content creation lifecycle, from in-depth research to script writing, quality production, engaging presentation, post-production, and data-driven YouTube SEO optimization

Sep 2019 – Jul 2021 · 1 yr 10 mos · Cincinnati Metropolitan Area

• Selected as one of the youngest among the 30 members of the Corporate Audit Staff (CAS), a 2-year executive leadership development program within GE (equivalent to a hands-on MBA) for high-achieving talent based on leadership potential. Worked alongside the CXOs in financial reporting, cybersecurity, risk management & strategy.
• Technical, Strategy
• GE Aviation, GE Corporate | Audited and substantiated the risk of external threat to the enterprise network perimeter by developing a data analytical solution to discover previously unknown entry pathways leveraging internal firewall and publicly available data
• GE Healthcare, GE Corporate | Substantiated the risk of unmonitored external APIs within the company, created solutions to discover & sustainably inventory them and defined the near-term enterprise-wide API security governance next steps for the company
• GE Healthcare | Led the IT resiliency audit for 10 business-critical applications and assessment of business readiness against the NIST/ISO controls and internal standards
• Specific data and metrics are unavailable due to privacy restrictions
• Product Development
• GE Corporate | Managed concept-to-launch of a data analytics product to perform smarter balance sheet risk assessments for the financial auditor persona saving up to 12% of time
• Liaised with E&Y & finance controllership function of GE businesses to establish the overall roadmap for the data product. Drove the development, beta release, and training.

Apr 2018 – Aug 2019 · 1 yr 4 mos · Bengaluru, Karnataka, India

• Architected the big-data platform of GE’s Finance Data Lake, empowering 10,000+ users to access 10+ TB of GE’S financial data via multiple data products
• Led the Hadoop platform architecture re-design & optimization improving availability from 80% to ~99.8%
• Delivered ~$150K in cost savings and ~21% resource optimization by designing, developing, and deploying a python-based query monitoring framework to extract actionable performance improvement insights
• Achieved sub-second BI query performance and ETL on the same big data cluster while collaborating with Hortonworks (now Cloudera) subject matter experts to pioneer a unique architecture (the first of its kind globally)
• Led platform roadmap, release planning & became the primary liaison and Big Data SME for Product Managers
• Collaborated with Hortonworks to identify and remediate 20 critical bugs on the Hadoop tech stack
• Assisted in the design and implementation of a custom in-house ETL tool to move data from Greenplum Database to Hadoop
• Documented this journey here: https://datumscientia.medium.com/
• Co-author: Shubham Sharma

Aug 2017 – Mar 2018 · 7 mos · Bengaluru, Karnataka, India

• Migrated PLSQL scripts to Spark-Scala code to leverage the Hadoop ecosystem gaining a performance boost of 350%
• Involved in migration from on-premises services to Amazon Web Services (AWS)
• Scripting to automate operational processes along with Hive/Spark SQL Optimisations
• Optimizing and tuning data ingestion with ORC files

Jan 2017 – Jul 2017 · 6 mos · Bengaluru, Karnataka, India

• Designed & developed a Java wrapper over HVR (High Volume Replication) tool to assist error-free and swift channel creation reducing man-hours by ~97%
• Built dashboards to monitor the ecosystem, facilitating pro-active resolution
• Developed scripts (Bash and Perl) to monitor logs in real-time and automate actions

Jun 2013 – Jul 2013 · 1 mo · Bangaon, West Bengal, India

• Assisted in promotion of the event, 'Horlicks Wizkids' across the schools of Bangalore. Interacted with various schools. Overlooked the activities and management of the event.