Dr. Umesh Kothari

Associate Partner

Dubai, United Arab Emirates32 yrs 11 mos experience

Highly Stable

Key Highlights

Expert in coaching and mentoring students and executives.
Proven track record in business strategy and analytics.
Strong background in customer experience and market research.

Stackforce AI infers this person is a Business Strategy and Analytics expert with a focus on Education and Customer Experience.

Contact

Skills

Core Skills

CoachingStrategyEducationMarketing StrategyBusiness DevelopmentBusiness StrategyMarket Research

Other Skills

AnalyticsApplied ResearchBusiness AnalysisCRMCompetitive AnalysisGlobal Learning and Student LifeLecturingManagementMarketing ResearchMentoringProfessional Readiness ProgramProgram DeliveryProjects and InternshipsResearchStudent Interaction

About

Coach, Transformation, Strategy, Insights, Customer Experience Specialist, KPI setting.

Experience

Sp jain school of global management - dubai, mumbai, singapore & sydney

3 roles

Assistant Dean GMBA/MGB & GCGM Assistant Professor

Promoted

Oct 2024 – Present · 1 yr 5 mos

Lead the GMBA and MGB cohorts to ensure high-quality student learning experiences and student outcomes. Key role responsibilities include:
Program Delivery
Responsible for promoting and nurturing a student-centric learning environment that ensures academic rigor and high-quality program learning outcomes.
Actively collaborate with Area Heads and teaching faculties to ensure subject contents are delivered as per the approved outlines while maintaining high academic standards as per Q&A policy.
Actively participate in planning and implementing orientation / re-orientation activities.
Actively support student recruitment and marketing teams in building the School’s brand via relevant marketing events and participating in interview panel.
Student Interaction
Conduct the Academic Committee to address key issues. Meet other student committees in consultation with their mentors.
Conduct Town Hall meetings to address student issues in a timely and effective manner.
Counsel students through early detection and develop effective intervention strategies for ‘students at risk’.
Professional Readiness Program
Collaborate with the Professional Readiness Program team to ensure the planning to prepare students for placement interviews, with the aim of progressive improvements in placement conversions.
Global Learning and Student Life
Collaborate with the Global Learning team to plan and implement novel and immersive global learning and student life activities to enhance student global immersion leading to adaptability, cultural sensitivity and global business intelligence.
Projects and Internships
Ascertain the progress of GIP projects to ensure smooth progress and address barriers to implementation
Collaborate on industry projects and meet corporate partners/industry mentors to assist with sourcing of industry projects.
Participate in mid-review discussions for the assigned cohorts and counsel interns.
Guide and mentor students on internship.

Program DeliveryStudent InteractionProfessional Readiness ProgramGlobal Learning and Student LifeProjects and InternshipsCoaching+1

Assistant Professor

Promoted

Dec 2022 – Nov 2024 · 1 yr 11 mos

Teaching Marketing, Strategic Marketing, Strategic Brand Management, Research for Customer Insights, Big Data Analytics, Business Statistics, and Blue Ocean Strategy to undergraduate and postgraduate students. Mentoring students with their research projects.

MentoringApplied ResearchEducationMarketing Strategy

Adjunct Faculty

Sep 2019 – Dec 2022 · 3 yrs 3 mos

Teaching marketing, research, statistics, research methodology, and critical thinking to undergraduate and postgraduate students at Dubai, Mumbai, and Singapore campuses.

EducationLecturingCoaching

Dubai chambers

Team Leader

Oct 2023 – Present · 2 yrs 5 mos · Dubai, United Arab Emirates

Mohammed Bin Rashid Al Maktoum Business Award (MRM)

Rsb insights & analytics

BFSI Expert

Mar 2023 – Nov 2024 · 1 yr 8 mos · Dubai, Dubai, United Arab Emirates

Grow the BFSI business in the Middle East Region and India.
Identify cutting-edge methodologies and contribute through insights and analytics to support clients in the BFSI, retail and real estate sector.
Build on recommendations through descriptive, prescriptive, and predictive analysis.

Vp consultancy services

General Manager

Nov 2019 – Nov 2024 · 5 yrs · United Arab Emirates

Support Organisations with their Strategy and Customer Experience Initiatives.
Coach and Mentor Executives, Managers in formulating and implementing organisation strategies.
Provide insightful recommendations through quantitative and qualitative research.
Projects carried out for organisations in diverse industries in the UAE i.e. Automotive, Services and Exchange Houses, FMCG and Fashion & Beauty.

AnalyticsBusiness Development

Union national bank

4 roles

Senior Vice President Strategy Support

Oct 2018 – Oct 2019 · 1 yr

Facilitate the formulation, development and effective implementation of UNB Group's Vision, Mission, Strategy, Digitalization transformation and Balanced Scorecard
Develop periodic strategic-progress reporting comprehensive packs analyzing Group-level and individual Unit's performance against plans for CEO/Leadership Team's review
Support Units to implement their strategic goals/initiatives and address barriers to implementation by facilitating dialogue with relevant partner Units training, coaching, mentoring and guidance to all direct and indirect reports to enable them to contribute optimally to the Group's objectives
Run the Strategic Programs Office (SPO) to mandate and monitor implementation of technology, digitalization projects and non-technology related strategic initiatives across the Group. Work collaboratively in the management & implementation of strategic projects valued over AED125 million. Conduct post implementation review of critical projects and provide insights to Senior Management
Manage business planning, capital expenditure and performance management for CEO/Senior Leadership’s review
Manage customer experience and business research functions to provide recommendations to key business decisions and strategies by using customer, benchmarking, industry, economy and market intelligence insights
Active involvement in the due diligence exercise relating to the merger between UNB and ADCB. Key activities included uninterrupted support to different Units to obtain relevant information to external consultants, conduct structured meetings to debottleneck issues, continuously track progress against identified milestones, review response to Q&A

Vice President Strategy and Customer Insights

Promoted

Jun 2014 – Sep 2018 · 4 yrs 3 mos

AnalyticsBusiness Strategy

VP & Manager Marketing Research

May 2007 – Jun 2014 · 7 yrs 1 mo

Assistant Vice President Research

Mar 2005 – May 2007 · 2 yrs 2 mos

Conceptualized and executed market research programs for the Bank covering Assets, Liabilities, Credit Cards, Commercial and Private Banking
Identification of strengths and betterment areas for enhancing customer satisfaction and delivery
Ensure strategic alignment of the different customer insight initiatives with the objectives of the organization
Managed the customer complaints function throughout the Group
Created strategic partnership with reputed market research agencies
Handle a team of 5 Executives and 1 support staff
Team Leader for the customer results section for the prestigious Business Excellence Awards i.e. SKEA, DQA and MRM.
Nominated as Communication Ambassador ensuring effective communication of Bank-wide achievement within the Management Services Group comprising of 45 individuals

AnalyticsMarket Research