Feb 2022 – Nov 2024 · 2 yrs 9 mos · Noida, Uttar Pradesh, India

• Led the growth of Neo banking platform NYE, achieving high user adoption and transaction volumes.
• Established strategic partnerships with banks for Current and Saving account onboarding, enhancing product offerings.
• Developed a lending SDK integrated across Rapipay product ecosystem for smooth onboarding to loans.
• Implemented risk mitigation and compliance frameworks, reducing security incidents and ensuring regulatory compliance.
• Drove customer experience enhancements, resulting in a 3-minute onboarding process
• through AI powered VCIP technologies.
• Managed Products: PPI wallet, PPI card, UPI PPI, CA/SA accounts,CRM, Lending, BBPS.

Jan 2021 – Jan 2022 · 1 yr · India

• Led Product, Tech, and Digital marketing teams at MomAndPaw to develop new products and D2C platforms.
• Achieved significant revenue growth and successful product launches for MomAndPaw.

Jun 2019 – May 2020 · 11 mos · Greater Delhi Area

• Managing multiple Apps, IoT initiatives, Operations tech, and workflow products.
• Student App:
• Interface between residents and Stanza for day to day activities.
• o Built secure solutions for attendance based on facial recognition, intelligent complaint management, and smart feedback collection framework.
• o Increased traffic 20x from 100k~ impressions per week to ~2000k in 6 months.
• Resident Captain App:
• Helping RCs, City Managers and other stakeholders manage their hostels efficiently.
• o Improved student experience from 3 stars to 4 stars on a scale of 5 by improving process adherence.
• Jarvis:
• An intelligent assistant helping in day to day operations by analyzing data from multiple channels.
• o Integrated with smart meters for electricity monitoring and budgeting, IoT devices for network QoS, driving SMR
• using smart touch displays for feedback collection, etc. effectively helping stakeholders with intelligent insights
• highlighting key pain points, improving ops adherence and customer satisfaction.

Jun 2015 – Jun 2019 · 4 yrs · Gurugram, Haryana, India

• Key responsibilities:
• Closely collaborate with business, tech. and operation teams to identify business requirements, discover problems, ideate solutions followed by detailing and prioritizing features while maintaining
• and communicating impact, success and performance metrics to targeted stakeholders for a number of projects.
• Projects initiated and completed.
• Tracking system:
• An IOT based solution for tracking delivery trucks and documents across various legs of delivery.
• Order Fulfillment System:
• A highly scalable system, handling orders from material confirmation to final invoicing.
• Serviced orders worth over 2000 Crore.
• Document Management System:
• A highly scalable document store build to store, archive and retrieve documents with metadata and digital information/transcripts for large time periods(over 8 years).
• Used to store over 50,000 financial, KYC and contract documents for over 2000 SMEs.
• SMERT Wallet:
• Wallet tracks money movement across different stages of the order life cycle.
• Maintains real-time credit and utilization for 40+ payment methods.
• Integrated with CRM, Revenue Management System, Order Fulfillment System, NBFC portal(35+ NBFCs), FinanSME.com, Insurance system, and ERP.
• FinanSME:
• Connects SMEs to 35+ NBFCs and helps in a loan application filing to disbursement tracking and repayments.
• Loans Over 1500 Crores in approved revolving credit.
• Credit scoring SMEs with proprietary algorithms.
• Integration:
• Integration with CIBIL.
• Integration with NBFCs for the complete loan life cycle.
• Vodafone GSM triangulated and location services.
• Probe for financial data on SMEs.
• Perfios for parsing bank statements and financial analysis.

Jun 2012 – Apr 2013 · 10 mos · Noida, Uttar Pradesh, India