Feb 2021 – Apr 2021 · 2 mos

• Design Infrastructure from Datacenter perspective and Implementation.
• Deploy, maintain day to day Cisco ACI environment including Port Provisioning, Bridge domains, Application profiles, EPG’s.
• Designed, deployed, maintained, managed day to day several production Datacentres (On-premises, Private cloud, Public Cloud-AWS) more than 700+ customers and 30 million active users.
• Deploy, maintain day to day AWS environment through Terraform and gitlab.
• F5 Load balancer change: Create/Remove/Modify- Monitor/Pool/iRules/profile/VIP, code upgrade and troubleshooting.
• Act as a point of escalation for any network issues.

Feb 2019 – Feb 2021 · 2 yrs

Oct 2016 – Feb 2019 · 2 yrs 4 mos

May 2014 – Oct 2016 · 2 yrs 5 mos

Jan 2013 – Apr 2014 · 1 yr 3 mos · Bangalore India

• Implementation of New Projects.

Jan 2011 – Jan 2013 · 2 yrs

• NYSE:WIT) is a leading Information Technology, Consulting and Outsourcing company, that delivers solutions to enable its clients do business better. A company recognized globally for its comprehensive portfolio of services, a practitioner’s approach to delivering innovation and an organization wide commitment to sustainability

Jan 2011 – Jan 2013 · 2 yrs

• Managing the LAN/WAN of Wipro Technologies across the globe as a member of Remote Infrastructure Management Team. Handled Network Infrastructure and networking operations globally adhering to BS15000, BS7799, ISO20000 & ISO27001 Standards.
• Serving Incident/Change Management team as an Level 2 Engineer.
• Implementation of Network Infrastructure for new isolated offshore Development Centre with required security levels and access controls.
• Configuration and Troubleshooting of MPLS routers and Switches from end user & also troubleshooting client to Site and Router based Site to Site VPN links.
• Configuration & troubleshooting GRE tunnels & managing CISCO FWSM & ASA box.
• Configuration, Management and troubleshooting of single VTP domain switched network of 300 + CISCO 4506, 6506, 4006, 3550, 3690, 2950 &2924 series switches.
• Troubleshooting of Spanning tree issues.
• Handled VTP servers for independent branch offices.
• CO ordination with clients & onsite technical teams for link connectivity issues & VPN/other link implementations & troubleshooting.
• Expertise in both CISCO CAT OS & IOS.
• Hardening of CISCO switches and routers, DHCP & SUS servers adhering to ISMS standards.
• OS upgrade for CISCO LAN Switches & routers (CAT & IOS).
• Network Documentation adhering to ISO 20000 standards.

Apr 2008 – Jan 2011 · 2 yrs 9 mos

• Operations Management Centre) is one of the most prestigious programs in Microland, where we manage the whole IT infrastructure.
• We manage routers, switches and WAN connectivity between different businesses of companies” Responsible for overall secure enterprise design of the worldwide internal infrastructure serving more than 29,000 nodes/15000+ devices.
• Handling severity1 and 2 issues and providing solutions within the agreed SLA
• Providing the support US, EMEA and ASPAC regions.
• Remotely configuring, upgrading and troubleshooting.
• Making Emergency changes in the network to ensure uninterrupted services
• Interacting with ISP’s across the globe for network issues((MCI/Verizon, British Telecom, Cable and Wireless, AT&T, Sprint)and for procuring, commissioning of various local, long distance and international digital circuits; to support data and voice applications.
• Liaise with Hardware Vendors like Cisco, Telindus, and Datacraft for hands and feet’s support at site and for hardware replacement and maintenance.
• To report to the management on a daily, weekly and a monthly basis about network performance and link outage events.
• To escalate unresolved problems as per escalation chart to the management and L4 teams.
• Backbone network has complex network element around 4000+ network devices including CISCO 7200, 3600, 2600, routers, 650x series switches, firewalls etc which is placed in the 18 DATA CENTER in all around the world.
• Solving the network related issues of customers and providing alternate routing arrangements for the customers.
• Involved in Incident, Problem and Change Management.
• Ensuring customer satisfaction in accordance with ITIL process.
• LUCIANO (Solaris server) and, Kintana (Ticketing tool) is used to troubleshoot.
• Hardware: Cisco routers 19xx, 29xx, 39xx ,720x, series, Catalyst switches 290x, 350x,4500, 650x series, Nexus 7K & Nexus 5K.