Mar 2016 – Apr 2017 · 1 yr 1 mo

• > Led UX transformation; 42% faster release cycles and $3.25M annual savings via process, systems, and design ops.
• > Owned $6M budget; orchestrated UX, publishing, dev, QA, and live-site teams to deliver at scale.
• > Elevated accessibility research & design; set guidelines for inclusive experiences across .com and mobile.

Sep 2012 – Apr 2016 · 3 yrs 7 mos

• > Delivered Flexible Fulfillment and SlingShot CMS; grew UX team to 12; shifted Waterfall→Scrum.
• > Built product roadmaps and analytics loops to improve customer-facing journeys.

Apr 2011 – Sep 2012 · 1 yr 5 mos

• Experienced Technical Project Lead with a proven track record of delivering complex projects on time and within budget. Skilled in leading cross-functional teams, driving technical excellence, and ensuring successful project outcomes. Adept at balancing technical expertise with project management skills to achieve optimal results.
• Key Responsibilities and Achievements:
• Team Leadership:** Led and mentored cross-functional teams, fostering a collaborative and high-performance work environment. Effectively communicated project goals and expectations, inspiring teams to achieve excellence.
• Technical Expertise:** Possess a deep understanding of various technical domains, including software development, system integration, cloud computing, and data analytics. Leveraged technical knowledge to provide valuable insights and guidance to teams.
• Technical Roadmaps:** Developed technical roadmaps aligned with business objectives, guiding the team in achieving long-term technical goals.
• Documentation and Reporting:** Maintained accurate and up-to-date project documentation, including project plans, status reports, and technical specifications. Provided regular reports to stakeholders on project progress and performance.
• Skills:
• Technical Leadership:** Ability to lead and guide technical teams, providing technical direction and solving complex challenges.
• Resource Allocation:** Ability to allocate resources effectively to meet project requirements and deadlines.
• Problem-Solving:** Strong problem-solving skills, with the ability to think critically and find innovative solutions.
• As a Technical Project Lead, I am committed to driving excellence, fostering innovation, and delivering successful projects that meet the highest standards of quality and technical excellence. With a blend of technical expertise and project management skills, I am dedicated to leading teams to achieve their full potential and deliver exceptional results.

Jul 2009 – Apr 2011 · 1 yr 9 mos

• Responsibilities:
• Presently responsible for developing solution for the finance modules with the new upcoming technologies and tight involvement of Web 2.0 concepts
• Currently I am involved in application design for documents, digital assets managements.
• Designing full strategy for the modules
• Handling Product concepts through Information Architecture, Interaction Design and Visual Design.
• Designed content/multimedia for web-based applications.
• Worked closely with the development team
• Developing functional mockups with javascripts
• Marketing Communications and Product Interface Design, Maintaining Branding, Identity, and creative processes for Online and Print assets—Newspaper Ads & Poster Design, lead-generation campaigns,

Jun 2006 – Jun 2009 · 3 yrs · Bangalore, San Jose

• Managed cross-functional teams globally across China, India, US
• Facilitated pre-sales support by designing & developing applications like OneView,
• MyResources and WebEx Connect, projecting the scope of products to the sales team
• Acted as a technical lead for UI development and worked on technologies viz. Web Logic,
• Handled Product concepts through Information Architecture, Interaction Design, and Visual Design and participated in conceptualizing products such as webEx connect & Meet me now
• Lead a unified design, tone, and voice to create effective communication.
• Recruit and lead a team of passionate copywriters and designers
• Collaborate with creative team members to guide concept, brand, and copy direction
• Worked in close collaboration with Marketing, UX, and Business Development to create and execute marketing campaigns
• Leverage data in a way that informs the design decisions
• Build and maintain copy style guidelines and best practices
• Collaborated with marketing teams to help hone and understand the messaging strategy, in conjunction with brand copy guidelines.
• Established the style guide of the legacy application. This was to redefine the new style along with the look and feel with robust testing
• Ensure copy tone and style consistency across the ecosystem
• Contribute to brainstorming and creative brief development
• Work with external agencies as needed to ensure consistency of voice and terminology Lead the design effort and wireframe the entire project for the business approval.