Jul 2022 – Jun 2025 · 2 yrs 11 mos · Mumbai, Maharashtra, India

• 1)Manage 2 rotational programs(Corporate Analyst Development Program and Human Resource Development Program) at a Pan India level.
• 2) Responsible for performance management, training needs, exit interview for the CADP and HRADP analysts.
• 3) Manage PRIDE, VETS and Access ability internship program for India

Feb 2022 – Jul 2022 · 5 mos · Chandigarh, India

Jul 2019 – Feb 2022 · 2 yrs 7 mos · Mumbai, Maharashtra, India

Apr 2018 – May 2018 · 1 mo · Pune Area, India

• 1)Competency Mapping in Operation departments
• Deliverables
• Identified skill gaps of employees for 11 different positions in 4 operation departments and mapped training needs for different positions to achieve 100% compliance.
• Identified process flaws and suggested them solutions and saved cost upto Rs 175,000
• 2) Analysis of Guest Feedback using Data Analytics
• Deliverables
• Identified guest experience gaps and mapped training needs to achieve 100% compliance.
• Integrated OPERA and TRUST YOU systems data to identify timings when maximum mistakes are done by employee.
• 3) Recruitment of Front office associates (Sourcing, screening, selection, interviewing)
• 4) Registration of new employees on PYRPY Portal(12% EPF deduction for employer).
• 5) Registration of apprentices on Government Apprenticeship Portal.
• 6) Conducted Employee Engagement Activities, Townhall meetings.
• 7) HRIS

Jun 2015 – Jul 2015 · 1 mo · Vadodara Area, India