Tausif Qureshi

CEO

Mumbai, Maharashtra, India11 yrs 8 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led a team of 40 to achieve 100% customer satisfaction.
  • Implemented processes that improved workshop efficiency.
  • Managed spare inventory and warranty claims effectively.
Stackforce AI infers this person is a senior leader in the automotive service industry with a focus on operations and team management.

Contact

Skills

Core Skills

Operations ManagementTeam Management

Other Skills

AftersalesAutomotiveAutomotive PartsBusiness DevelopmentContinuous ImprovementCustomer Relationship Management (CRM)Customer SatisfactionCustomer ServiceDealer ManagementEfficiency ImprovementEngineeringLeadershipManufacturingMechanical EngineeringProduct Development

About

Currently working as a General Manager-service, at Satyam Motors pvt ltd. -Handling the team of 40 people and 500 vehicle inflow with the 100% customer satisfaction. -Handling the whole workshop and at the same working to increase revenue, efficiency, productivity and grooming the team. -Also keeping the track for the spare inventory and maintaining the stock in the spare part. -Claiming warranty for the vehicle against in warranty and keeping the track of the failed parts and revenue. -Maintain the company psf to above 95%. -Maintaining the tools and equipment's track. -Handling the key account customer to there satisfaction level, on priority basis. - Implementing the new process in the workshop and grooming the team to follow to get the work smoothly and reduces the turn around time.

Experience

Imprints infrastructure and logistics limited

2 roles

National Head-Maitenance

Mar 2022Present · 4 yrs

Customer SatisfactionOperations ManagementTeam ManagementRevenue GrowthEfficiency Improvement

National Head-Maitenance

Mar 2022Present · 4 yrs

Satyam motors pvt ltd

2 roles

General Manager

Aug 2019Aug 2022 · 3 yrs

Service Manager

Jun 2018Jul 2019 · 1 yr 1 mo

Kanchan motors pvt ltd.

Service Manager

Mar 2018May 2018 · 2 mos · Malegaon Area, India

Satish motors private limited

Assistant Manager

May 2016Feb 2018 · 1 yr 9 mos · Jalna Area, India

Sheetal motors pvt ltd

Service Advisor

May 2012Jul 2014 · 2 yrs 2 mos · Malegaon Area, India

Education

G.H.Raisoni Institute of Management and Research, Wagholi, Pune 412207

Bachelor of Engineering - BE — Mechanical Engineering

Jan 2012Jan 2016

Maharashtra State Board of Technical Education

Diploma in Mechanical Engineering — Mechanical Engineering

Jan 2009Jan 2012

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