Jun 2022 – Oct 2025 · 3 yrs 4 mos · India

• Results-driven technology leader in Custom Application Engineering, Low-Code Modernization, and Strategic Delivery Leadership across global markets. Known for leading large-scale digital transformation programs, consistently exceeding revenue targets, and building high-performing, cross-functional delivery teams.
• Sales & Delivery Leadership: Delivered a 3-year cumulative sales of ₹36 Cr, managing ₹37 Cr in NSR with consistently exceeding performance targets. (FY25 - 19 Cr Sales/14 Cr in Delivered Revenue) with an average yearly growth of 53%
• Low-Code & App Modernization Expert: Led application modernization deals for public sector and regulated industries leveraging low code-OutSystems, Mendix & pro-code -.net platforms.
• Worked closely with low code Alliances in the domestic market to shape deals.
• Global Market Expansion: Originated and delivered digital solutions across Southeast Asia , North America , and the Middle East, driving platform-led transformations for public sector, non-profits, and energy clients.
• GCC Enablement & Scale: Scaled a global energy client’s GCC operations to a 21-member team delivering Azure and low-code solutions; engaged with industrial and manufacturing GCCs on low-code CoE and automation journeys.
• Practice & Talent Builder: Mentored a 55+ member team, drove 20+ cross-skilling initiatives and served as the Hiring Lead across Engineering and customer service lines.
• Proposal & Delivery Leadership: Shaped and won multi-year programs for clients in pharmaceuticals, energy, consumer goods, and financial services, leading solution strategy, proposal creation, and stakeholder alignment.
• Recognitions & Operational Excellence: Selected for Deloitte’s Stride Leadership Journey, awarded "Move the DOT" for pursuit leadership, and consistently delivered with zero COQ impact, 100% billing compliance, and no audit exceptions.

Dec 2021 – Jun 2022 · 6 mos

• Crafting GTM strategy to offer Customer Database Platform Implementation as a service by closely working with partners at Acquia, Optimizely, Salesforce, Adobe, Meiro
• Putting together an org structure for Digital technology Consulting and advisory team for Ameex

Mar 2021 – Dec 2021 · 9 mos

• Working closely as a consultant & account manager in the digital transformation journey of a leading incontinence brand based out of North-America
• Created a data driven approach to improve the digital maturity of the overall platform by building purchase funnels, acquisition
• and retentions dashboards, sampling scorecards, identifying CLTV and AOV etc.
• By looking at the data, key roadmaps and initiatives are strategized with the business.
• Helped identify potential reach in different geographies by tying sales and Census demographic data
• Assessed the current conversions are contributed by Paid media compared to Organic hence working with the brand on the
• overall organic strategy to improve conversions
• Reduced the cost of operations of the business by doing a successfu vendor migration of the overall digital ecosystem maintenance
• Working on Improving the ROI on the Product investments by creating product roadmaps in alignment with data
• Working on a target of 2MM USD for the year of 2021 where 70% of the target was achieved by early Q3
• Built a team from ground up for EPIcommerce and established processes and controls for delivery
• Have worked with the CXO team in Quarterly business reviews and Strategic reviews

May 2018 – Dec 2021 · 3 yrs 7 mos

• Been instrumental in leading the projects in the AI space of Ameex technologies(7 times consecutive INC 5000 company),working with global brands right from the initiation phase as a consultant in identifying a problem AI can solve or a value that AI can create to finalizing their GTM strategy, AI roadmaps & beyond
• Strategized and launched Customer service, Employee assist Chatbots & Google Home Brand engagement skill
• To give an example of how these bots helped shape businesses for the better, the Customer service bot improved the Acquisition by 5.5% leading to a projected CLTV of $0.5M-$2M
• Worked as a liaison between internal engineering, design and project teams and client vendor partners and IT Teams
• Played a key part in architectural solution discussion among client vendors
• Represented and showcased the tech in roadshows/marketing conferences/sales avenues to seal new deals
• Built Implementation guide for any business wanting to venture into AI-Chatbots space
• Lead and mentored the team in ensuring smooth delivery of these implementations
• Have travelled globally & extensively in consulting assignments
• Built & managed a revenue of $1M USD in the year 2019-2020
• Managed long-term relationship with key digital executives of these brands, sealing a 70% revenue from existing accounts
• The role also involved building a practice of 30+ experts across areas of BOT implementation, training & upkeep

Nov 2017 – May 2018 · 6 mos

• Post launch of MeadJohnson’ s global web platform, got inducted in Change control Board as a platform owner
• reporting to the global digital lead, to ensure sanctity of the platform is upkept in terms of future expansion
• Created product roadmaps, backlogs and performed roll outs based on the business goals & needs
• Played a key part in architectural solution discussion among vendors
• Travelled to various markets and socialized the features to markets of the brand to enable adoption (thereby
• improving the same from 35% to 52%)
• Participated in the brand summits held at Chicago to showcase innovations
• Key Initiatives included Personalization roll outs in web / Content plus commerce engine
• The content commerce experience improved the sales by 40% on the year it was delivered
• Personalization initiatives improved the CTRs and reduced the bounce rate of key brand pages thereby improving
• acquisition indirectly

May 2015 – Nov 2017 · 2 yrs 6 mos

• Managed the program, DEP-Digital Experience Platform working with 25+ vendors across the globe
• The new state of the art platform developed, solved the problems of the customer of downtimes, poor performance speeds on devices, high cost of maintenance, higher bounce rates etc.
• Met and Surpassed the KPIs of the project on Quality, Timeline and Performance of the platform
• Have been instrumental in managing risk and mitigating them to meet the strict milestone target we had before us.
• Post lead market launch (CA), helped the digital team localize the platform using a templatized toolkit approach
• Key Integrations/Partners Included: Epsilon CDP, Salesforce CRM, Gigya Social, Performics SEO, LatentView Analytics Cleanup & Integration
• Key Features: Multisite and Panel based architecture, Taxonomy based content tagging, User/data migration, Improved performance on web and mobile.
• Post launch of MeadJohnson’ s global web platform, got inducted in Change control Board as a platform owner reporting to the global digital lead, to ensure sanctity of the platform is upkept in terms of future expansion
• Created product roadmaps, backlogs and performed roll outs based on the business goals & needs
• Played a key part in architectural solution discussion among vendors
• Travelled to various markets and socialized the features to markets of the brand to enable adoption (thereby improving the same from 35% to 52%)
• Participated in the brand summits held at Chicago to showcase innovations
• Key Initiatives included Personalization roll outs in web / Content plus commerce
• The content commerce experience improved the sales by 40% on the year it was delivered
• Personalization initiatives improved the CTRs and reduced the bounce rate of key brand pages thereby improving acquisition indirectly

Jun 2013 – May 2015 · 1 yr 11 mos · Chennai, Tamil Nadu, India

Apr 2012 – Jun 2012 · 2 mos · Chennai Area, India

• Level Of Employee Engagement - under the guidance of Mr. Ganapathi Subramanian, Regional Head of HR
• Detailed study was done to understand the gaps in the areas of engagement
• Identified critical areas of improvement and new methods were proposed to improve the same

Jun 2011 – Apr 2013 · 1 yr 10 mos · Tiruchchirappalli Area, India

• A Place which transformed me into the bit of a leader I am. :)

Nov 2009 – Jun 2011 · 1 yr 7 mos · Chennai Area, India

• Worked in the Manufacturing and Logistics Vertical
• Worked as a Java Developer and production support lead in TQCN (Toyota Quality Communications), a project for Toyota
• Developed Expertise in Documentum, an enterprise content management platform and used the same in the project
• Have been the HR People Champion at Cognizant in the Project I worked on and have worked closely with the HR department
• to address the concerns of the employees and conducted many activities and seminars