Shagun Chopra — Associate Consultant
Analyst at Deloitte with 2+ years of experience in analytics, process documentation, conversational journey design, and use-case identification. I work across sectors including pharma, FMCG, legal, aviation, healthcare, and banking to elevate operational consistency and strengthen compliance. I distill complexity into clear, actionable documentation; lead stakeholder communications; capture precise requirements; and support global teams through workshops, KPI tracking, and proposal development. In GenAI and conversational AI, I pinpoint high-value opportunities to translate them into tangible business outcomes. I convert information into action and action into impact.
Stackforce AI infers this person is a skilled analyst in the analytics and telecommunications sectors.
Location: Mumbai, Maharashtra, India
Experience: 2 yrs 5 mos
Skills
- Analytical Skills
- Business Analysis
- Customer Experience
- Process Transformation
- Telecommunications Engineering
Career Highlights
- 2+ years of experience in analytics and process documentation.
- Expert in conversational journey design and use-case identification.
- Skilled in translating GenAI opportunities into business outcomes.
Work Experience
Deloitte
Analyst (2 yrs 5 mos)
Analyst (2 yrs 5 mos)
CX Intern (2 mos)
Reliance Jio Infocomm Limited
Electronics and Telecommunication Intern (1 mo)
Education
Bachelor of Technology - BTech at SVKM's NMIMS Mukesh Patel School of Technology Management & Engineering
