Jan 2024 – May 2024 · 4 mos · Pune, Maharashtra, India · On-site

• Led a QA automation initiative and oversaw test automation project for a QA team comprising 35 members on org level.
• Introduced a comprehensive training plan on AI-based automation, resulting in the automation of over 300 test cases within 60 days.
• Managed independent QA teams across three product lines, taking charge of test strategy, design, execution, and delivery

Sep 2022 – Dec 2023 · 1 yr 3 mos · Pune, Maharashtra, India

• Led a cross-functional team as Director of Quality Assurance and is responsible for establishing QA processes, Agile Practices from the ground up.
• Took the lead on various strategic initiatives, including the facilitation of exploratory testing sessions, QA scoping mindmap sessions, defect leakage control, and the successful implementation of outcome-driven test automation.
• Proven track record of enabling teams to deliver business & technology solutions in an iterative & incremental fashion through Agile Practices.
• Competent in creating & managing Product backlog, Jira Stories, Report & health dashboards.
• Furthermore, I initiated internal training programs for 30 team members, equipping them with essential test automation skills and integrating these practices into their daily routines.
• The organisation witnessed substantial growth in the adoption of test automation, soaring from 3% to an impressive 40%.
• Actively conducted numerous workshops, training sessions, and mentorship programs for Engineers, leading to a remarkable enhancement in bug efficiency, with the majority of team members achieving an increase from 1% to over 5%."

Jan 2020 – Sep 2022 · 2 yrs 8 mos

• Instrumental in forming and leading a team of over 60 professionals from its inception, simultaneously overseeing multiple teams.
• Introduced QA processes from the ground up, driving several impactful initiatives such as health dashboards, QA metrics implementation, and defect leakage control.
• Help in defining sensible and deterministic metrics to gauge overall progress with respect to process management.
• Analyzed and brought visibility towards project deliveries, tech debt management, customer reported issues and incident management.
• Drove cross team collaborations.
• Aligned with company goals and drove multiple common initiatives to successful completion.
• As a Scrum Master, facilitated sprint planning, daily scrums, retrospectives, demonstrations across multiple programs.
• Educate and reinforce scrum methods and agile frameworks to team members and stakeholders
• Work closely with the product management team in backlog management and prioritized continuous delivery of projects.
• Established and managed a dedicated QA Automation team, consisting of 20 experts, which successfully automated more than 1.8K API workflows, ensuring comprehensive sanity coverage, even for mobile applications.
• A comprehensive QA roadmap was developed under my leadership, covering the period from 2017 to 2022, and I ensured its successful execution.

Jan 2018 – Dec 2019 · 1 yr 11 mos

Jan 2017 – Dec 2017 · 11 mos

Jan 2016 – Dec 2016 · 11 mos

Oct 2012 – Dec 2015 · 3 yrs 2 mos · Noida Area, India

• Joined the company as the inaugural QA member in the Mobile vertical, and successfully established comprehensive QA processes and assembled a dedicated QA team.
• Formulated QA strategies for various products, including 'Scan and Shop' and 'HS18,' leading to their recognition in Forbes Digital magazine. As a result, our mobile applications achieved a top 2 rating in the m-commerce category.
• One of our notable accomplishments was achieving a remarkable 0% defect leakage in Production for our mobile applications

Aug 2011 – Sep 2012 · 1 yr 1 mo · Noida Area, India

• Specialized in a range of testing domains, including embedded testing, WiFi testing, Cloud testing, and UPnP testing. My expertise extended to mobile application testing for Android and iOS, as well as mobile app localization testing.
• Had the privilege of leading a team of five dedicated members, and I leveraged various tools such as Wire shark, Putty, SVN, Toad, SQL, Android SDK, and XCode to enhance our testing processes. Test management was efficiently handled using tools like Test Link, Dev Track for bug management, and JIRA.
• ACHIEVEMENTS:
• Honored with the 'Night in Town' award at Agnity India.
• Recognized with a 'Pat on the Back' award at Agnity India.

Jun 2010 – Aug 2011 · 1 yr 2 mos

• Operated independently as the sole contributor responsible for QA activities related to web and mobile applications. My mobile application testing expertise spanned Android, IOS, Brew, and Windows SmartPhones.
• Utilized automation tools such as Selenium for web application testing and Robotium for Android-based SmartPhones. Additionally, I conducted testing on web-based mobile application solutions like Device anywhere and Perfecto mobile. Test management was streamlined through the use of Jira.
• ACHIEVEMENTS:
• Received the prestigious Star Award at GlobalLogic.
• Recognized as the 'Best Team of the Quarter' at GlobalLogic.

Nov 2007 – Jun 2010 · 2 yrs 7 mos · Bangalore

• Possess expertise in QA for E-commerce applications, with a specific focus on WCS applications, including storefront (web application), sales center, org admin, accelerator, and admin console. My responsibilities encompassed localization and multi-language testing to ensure a seamless user experience.
• For automation, leveraged the iMacro Mozilla Plugin, streamlining testing processes, and relied on Test Management tools such as IPM+ and Quality Center to manage and track testing activities.
• ACHIEVEMENTS:
• Recognized with an On-The-Spot Award during my tenure at Infosys.
• Honored with the Best Team Award at Infosys.
• Acknowledged with the High-Risk Management Award at Infosys.