Snehitha Majji

Operations Associate

Bengaluru, Karnataka, India4 yrs 9 mos experience

Most Likely To Switch

Key Highlights

Master's in HR with distinction from Brunel University.
Expertise in recruitment coordination and employee engagement.
Proven experience in Agile methodologies and software testing.

Stackforce AI infers this person is a Human Resources professional with a strong background in recruitment and Agile methodologies.

Contact

Skills

Core Skills

RecruitmentHuman Resources (hr)Customer Service ManagementQuality AssuranceSoftware Development Life Cycle (sdlc)

Other Skills

Recruitment coordinationEmployee onboardingConfidentialityDiversity & InclusionEmployee EngagementCustomer ServiceSales TransactionsCustomer SatisfactionAgile MethodologiesTest AutomationSeleniumJiraTest PlanningAgileChatGPT

About

* Assoc. CIPD. * Master's in Human Resources & Employment Relations with a distinction from Brunel University London, UK. * Dissertation Thesis: Employee Perspective of Recruitment post-COVID-19 in Indian Tech Sectors. * Produced a Business Report regarding IHRM practices of Avast plc. * Excellent communication, interpersonal, and leadership skills.

Experience

4 yrs 9 mos

Total Experience

2 yrs 4 mos

Average Tenure

2 yrs 6 mos

Current Experience

Salesforce

Recruting Coordinator

Nov 2023 – Present · 2 yrs 6 mos · Bengaluru, Karnataka, India · Hybrid

Recruitment coordinationEmployee onboardingConfidentialityDiversity & InclusionEmployee EngagementRecruitment+1

Primark

Customer Service Management

Dec 2021 – Jun 2022 · 6 mos · London, England, United Kingdom

Responsible for working with customers face-to-face and increasing customer satisfaction by serving them, and resolving their queries in a friendly at the same time professional manner.
Also, responsible for giving the best possible customer experience by maintaining the sales floor, stocking up on time, and handling sales transactions smoothly.

Customer ServiceSales TransactionsCustomer SatisfactionCustomer Service Management

Ibm

2 roles

Test Specialist

Promoted

Jan 2020 – Aug 2021 · 1 yr 7 mos · Bengaluru, Karnataka, India

Supported 4 different demands simultaneously in both Agile and Waterfall methods and was responsible for:
Development of new features and enhancing existing features in a Salesforce CRM.
Testing the features using both manual and automation using selenium.
Identifying, Analyzing, and Performing end-to-end and regression test scenarios.
Test planning (Cucumber/Gherkin) and Execution in Jira.
Documenting product validation sheets.
Demoing the final product to clients at the end of the sprint and providing sign-offs.

Agile MethodologiesTest AutomationSeleniumJiraTest PlanningQuality Assurance+1