Jitender Malik

CEO

Gurgaon, Haryana, India17 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Leader in AI transformation for banking sector.
Expert in Generative AI and digital solutions.
Advocate for diversity and lifelong learning in tech.

Stackforce AI infers this person is a Fintech expert specializing in AI-driven digital transformation.

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Skills

Core Skills

Artificial Intelligence (ai)Digital TransformationSoftware DevelopmentAutomation

Other Skills

.NET.NET FrameworkADO.NETAI adaptationASP.NETASP.NET MVCASP.NET Web APIAgent FrameworksAgentic AIAgile MethodologiesAmazon Web Services (AWS)AngularJSAutonomous AgentsC#C++

About

Jitender is a purpose driven leader with a solid track record in building digital solutions for the banking and financial services industry He specializes in global technology transformation and designing enterprise-grade platforms and products. He has gained recognition for driving innovation and change by harnessing the power of emerging technologies, including Machine Learning, Deep learning and Generative AI. In his current role as the leader of AI at NatWest , Jitender is responsible for transforming commercial & institutional banking using AI and developing a large-scale platform with cutting edge features. Jitender's deep expertise in the field is further evidenced by his work nominated in NASSCOM, India Fintech Form and AWS AI conclave. A firm believer in diversity and inclusion in the tech industry, Jitender is committed to fostering an environment where everyone has the opportunity to contribute to the advancement of AI. He is also a strong advocate for lifelong learning, continuously seeking out new knowledge and ways to refine his skills. All opinions shared here are my own and do not represent the official views of NatWest Group

Experience

Natwest group

Senior VP - Gen AI and ML (Commercial and Institutional Banking- NatWest Group)

Aug 2011 – Present · 14 yrs 7 mos · Bengaluru, Karnataka, India · On-site

Spearheading the strategic direction and execution of Generative AI and Agentic AI initiatives, including Model Context Protocol (MCP), Autonomous Agents, entity matching and OCR. Transforming Natwest's C&I banking through advanced digital transformation, AI adaptation, and user experience optimization.
Collaborating with executive leadership to define and align AI and Agentic-Ops strategies with organizational goals, driving innovation, partnerships, and scalable adoption of LLM Orchestration and Agent Frameworks.
Directed the design and deployment of scalable AI and multi-agent platforms, integrating ethical AI practices, multi-agent orchestration, and real-world business applications to deliver measurable banking impact.
Led a cross-functional team of product managers and engineers to build and operationalize Generative AI and Agentic capabilities, enabling autonomous workflows, intelligent decision-making, and adaptive strategies to significantly improve efficiency.

Generative AIAgentic AIModel Context ProtocolAutonomous Agentsentity matchingOCR+9