Er. Naman Sharma — Product Manager

Skilled Technical Systems Engineer wearing multiple hats in a single job along with being a SharePoint subject matter expertise have ability to develop PowerShell/PnP scripts to administer Microsoft services like SharePoint Online, OneDrive and perform actions over SharePoint infrastructure and elements (list, document libraries, site designs, etc.) • Debugging OneDrive for Business Sync Client application. • Creating and applying OneDrive Group policies. • Knowledge of SharePoint Integrated technologies like- Azure AD, Power Automate, Compliance. • Developed and implemented SharePoint governance policies and best practices to ensure security, compliance, and data integrity. • Collaborated with stakeholders and IT teams to identify and implement SharePoint customizations and integrations with other systems. • Managed SharePoint upgrades, patches, and migrations to ensure system stability and compatibility. • Monitored and optimized SharePoint performance, including server health, resource usage, and content storage. Demonstrated expertise in SharePoint development using tools such as PowerShell, Visual Studio, and SharePoint Designer to automate tasks, customize workflows, and create custom web parts and solutions. • Conducted thorough analysis of SharePoint environments to identify and mitigate security risks, including malware, phishing attacks, and data breaches. • Demonstrated expertise in SharePoint development using tools such as PowerShell, Visual Studio, and SharePoint Designer to automate tasks, customize workflows, and create custom web parts and solutions. ➢ Cloud Services: Microsoft 365 - SharePoint Online, OneDrive for Business, Azure AD, Intune, MS Teams, Security, Compliance, Delve, MS Teams ➢ Logs Analysis: Network logs, fiddler logs, ULS logs, Crawl logs, Scout, SARA tool ➢ Additional Role: ▪ Providing action plans to ASE to help them to resolve issues on time. ▪ Handling escalations from ASE to prioritize the work. ▪ Review ASE cases to expedite progress. ▪ Delivering Triages to team. ➢ Awards/Appreciation: ▪ Ops Champion. ▪ Team Awesome-Client. ▪ Client Rockstar. ▪ Client ACER.

Stackforce AI infers this person is a skilled IT professional specializing in Microsoft cloud services and infrastructure management.

Location: Gurugram, Haryana, India

Experience: 7 yrs 7 mos

Skills

Sharepoint Online
Powershell
Exchange Online
Email Authentication
It Infrastructure Management
Microsoft Exchange Server
System Administration
Active Directory

Career Highlights

Expert in SharePoint governance and compliance.
Proficient in PowerShell scripting for Microsoft services.
Recognized for outstanding client support and troubleshooting.

Work Experience

Microsoft

Advanced Training for Exchange Online (1 mo)

M365/O365 Engineer- SME of SharePoint Online Premium and Exchange Online Premium- Operations Lead (2 yrs 5 mos)

Concentrix

Concentrix (2 yrs 5 mos)

Harvey Nash

Sr. System Administrator/IT Recruiter (Interview Panel) (1 yr 3 mos)

Fiverr

Freelance - System Administration (1 yr)

Theron Solutions

IT Support Specialist (5 mos)

Techaxis, Inc

Senior Recruiting Consultant (2 mos)

Recruitment Consultant (11 mos)

Associate Recruiter (1 yr 1 mo)

iSOURCe

Research Analyst (6 mos)

Education

Bachelor of Technology - BTech at Amity University Lucknow Campus

12th - ISC Boards at W.H. Smith Memorial School - India

10th- ICSE Boards at W.H. Smith Memorial School - India

Er. Naman Sharma

Product Manager

Gurugram, Haryana, India7 yrs 7 mos experience

Most Likely To Switch

Key Highlights

Expert in SharePoint governance and compliance.
Proficient in PowerShell scripting for Microsoft services.
Recognized for outstanding client support and troubleshooting.

Stackforce AI infers this person is a skilled IT professional specializing in Microsoft cloud services and infrastructure management.

Contact

naman.shrm11@gmail.com LinkedIn

Skills

Core Skills

Sharepoint OnlinePowershellExchange OnlineEmail AuthenticationIt Infrastructure ManagementMicrosoft Exchange ServerSystem AdministrationActive Directory

Other Skills

ASP.NETApplicant Tracking SystemsAzure ADBackup and RecoveryBackup and disaster recoveryCascading Style Sheets (CSS)Cisco MerakiCloud AdministrationCloud GovernanceCloud ServicesCloud-Native ArchitectureComplianceComputer HardwareConnectWiseDNS configuration

About

Experience

Microsoft

2 roles

Advanced Training for Exchange Online

Nov 2024 – Dec 2024 · 1 mo

Understanding of email authentication and usage of SPF, DKIM, and DMARC. Configuration/Modification of DNS records as per business requirements.
Hands-on experience with Migrations (Cutover/Staged/Remote Move/IMAP/Tenant-to-tenant). Troubleshooting migration issues.
Handling mail routing and mail-flow related issues, including reviewing integration of Exchange online with 3rd party mail flow setup (Proofpoint/Mimecast) and centralized mail flow. Managing transport rules.
Hands-on Experience with reviewing message headers/Extended message trace.
Defender for Office 365- Threat investigations, safe attachments, safe links policy. Understanding of configuration of 3rd party Journalling setup to meet business backup and compliance regulations. Configuration/troubleshooting of Organization relationships, Free/Busy sharing, Calendar Sharing with external organization or hybrid setup, Autodiscover.
Troubleshoot Active Directory - user account access, and permission issues. Cloud Exchange calendar/shared folder permissions and delegation.
Creation, management, and troubleshooting of Legacy exchange Retention Policies/Policy tags (DPT/RPT/PT). Reviewing Messaging records management (MRM)/Managed folder assistance (MFA) to check for retention policy functionality.
Understanding of email encryption RMS/IRM/OME.
Hands-on experience with Basic Exchange, MSOL, Azure AD, Security and compliance PowerShell cmdlets, and customizations. Sound awareness about using online repositories.
Understanding of Exchange Online Protection (EOP) Inbound/Outbound filtering stack architecture. Connection Filtering, Spam filters, threat management. Reviewing ORCA, Quarantine management, Quarantine policies, action center. (Management of Hosted content filter/connection filtering, Tenant Allow/Block List)
Exchange Server archive management/ troubleshoot PST issues/create new accounts.

DNS configurationEmail authenticationExchange OnlineMigrationsTransport rulesThreat investigations+1

M365/O365 Engineer- SME of SharePoint Online Premium and Exchange Online Premium- Operations Lead

Oct 2023 – Present · 2 yrs 5 mos

Working with cnx for Microsoft to develop PowerShell/PnP scripts to administer Microsoft services like SPO,
OneDrive and perform actions over SharePoint infrastructure and elements (list, doc libraries,site designs, etc.)
Debugging OneDrive for Business Sync Client application
Demonstrated expertise in SharePoint development using tools such as PowerShell, Visual Studio,
and SharePoint Designer to automate tasks, customize workflows, and create custom web parts and
solutions.
Conducted thorough analysis of SharePoint environments to identify and mitigate security risks,
including malware, phishing attacks, and data breaches.
Demonstrated expertise in SharePoint development using tools such as PowerShell, Visual Studio,
and SharePoint Designer to automate tasks, customize workflows, and create custom web parts and
solutions.
➢ Logs Analysis:
Network logs, fiddler logs, ULS logs, Crawl logs, Scout, SARA tool
➢ Additional Role:
▪ Providing action plans to ASE to help them to resolve issues on time.
▪ Handling escalations from ASE to prioritize the work.
▪ Review ASE cases to expedite progress.
▪ Delivering Triage to team.
I am also responsible for troubleshooting of end-users of clients basically the Global Administrators who work on Premium licences and their Tenants and providing support as per the troubleshooting, configuration and migrations on Active Directory, Azure, SharePoint (Sites, Subsites, Hub Site, Retention policy, synchronisation , migration) with Office 365 premium along with Exchange Server troubleshooting.
Hands-on experience on virtualization for migrations , handling domain controllers and configuring DNS and DHCP servers as well.
Ensuring all issues are properly logged.
Prioritize and manage several open issues at one time.
Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
Preparing accurate and timely reports.
Documenting technical knowledge in the form of notes and manuals.

PowerShellPnP scriptsSharePoint OnlineOneDriveAzure ADPower Automate+5

Concentrix

Oct 2023 – Present · 2 yrs 5 mos · Remote

Harvey nash

Sr. System Administrator/IT Recruiter (Interview Panel)

Jul 2022 – Oct 2023 · 1 yr 3 mos · Wayne, New Jersey, United States

Experience with:
Managed and maintained the organization's IT infrastructure, ensuring the smooth operation of systems and networks. Implemented best practices for system security, backup, and disaster recovery to safeguard critical data.
Proficiently administered Microsoft Exchange Server, overseeing email services, user accounts, and distribution lists. Managed Office 365 services, including SharePoint, OneDrive, and Teams, optimizing productivity and collaboration.
Installation, configuration, and management of Windows Server operating systems (e.g., Windows Server 16, 19,).
Worked on troubleshooting Windows OS, providing desktop support with configuration of different software like ATS of Bullhorn and other software updates as well.
Demonstrated expertise in Windows Server administration, configuring, and maintaining servers to meet business requirements.
User and group management within Active Directory, including creating, modifying, and deleting accounts. Group Policy management to control and enforce security and configuration settings. Implemented server updates, patches, and security measures to enhance system reliability and performance.
Deployment and management of various server roles, such as Domain Controllers, Web Servers (IIS), and DNS servers.
Backup and Recovery, installed Meraki and Norton firewalls to maintain the security
Provided responsive technical support to end-users, addressing hardware and software concerns.
Conducted user training sessions to enhance staff proficiency with IT tools and systems.
Maintained detailed documentation of system configurations, changes, and troubleshooting procedures.
Windows Recovery Management
Basic network troubleshooting, including TCP/IP configuration and firewall management.
OS like Windows XP, 8, 10, 11, etc.
updating each of them and installing new software.
Developing and testing disaster recovery plans to minimize downtime in case of server failures.

IT infrastructure managementMicrosoft Exchange ServerOffice 365 servicesWindows Server administrationActive DirectoryBackup and Recovery

Fiverr

Freelance - System Administration

Jul 2021 – Jul 2022 · 1 yr · India · Remote

Working as a virtual assistant as a Managed serviced provider provided IT Infrastructure support through System Administration and providing support through Active Directory for managing user accounts and group policy management with experience in troubleshooting Windows Server, BSOD, password retrieval, backup and disaster recovery management. Also used Mimecast to provide email cybersecurity services within the infrastructures and worked on Firewalls, antivirus and antimalware as well

System AdministrationActive DirectoryWindows ServerFirewallsBackup and disaster recovery

Theron solutions

IT Support Specialist

Feb 2021 – Jul 2021 · 5 mos · Frisco, Texas, United States

Provided full IT Infrastructure assistance to the MSPs as well as the internal team, also Mastered LinkedIn RPS Certification to provide assistance while onboarding employees We are a leading Talent Acquisition Firm with years of experience in finding talent that delivers results. We connect the world's best companies with the best talent available on the market.

Techaxis, inc

3 roles

Senior Recruiting Consultant

Dec 2020 – Feb 2021 · 2 mos

Recruitment Consultant

Jan 2020 – Dec 2020 · 11 mos

I have closed multiple candidates in different profiles such as Sales Director (Direct Sales), Talent Engagement Partner and Principal Solutions consultant (Pre-Sales) in the year 2019 with our Tier 1 and Tier 2 clients.
I have also been awarded as a Best Recruiter Performance (2019) and was amongst the top 3 recruiters of our organization.
I am proud to be a part of TechAxis Inc. and will always try my best to meet the expectations of my senior colleagues.
My current role includes:
Screening, Recruiting & Staffing.
Manage in coordination with sales, candidate phone screens, telephonic interviews.
Worked with Direct Clients; Integration Partners and Prime Vendors.
Recruiting portfolio includes: Fulltime, C2C, C2H, H1, TN, W2 / 1099 Contract.
Responsible for recruiting top IT Consulting & Outsourcing for Executive Level hiring.
Manage Application Tracking Systems like Zoho.
Sourcing relevant candidates from various job portals like Dice, LinkedIn, Monster, CareerBuilder, Ladders for some of our leading US IT clients.
Worked for various US IT clients on a number of full-time Technical/Delivery/Sales positions like: Business Development Manager, Business Development Director, Client Partner, and Account Manager across a number of verticals like Manufacturing, Oil & Gas, Automotive, and Retail & CPG, Hi-Tech, besides others.
Delivery/Technical positions like Solution Head/Pre-Sales (Oracle Retail), Pre-Sales Consultant for Network Technologies and Solutions, Associate Director-Technical Architect, Senior Solution Mobility Architect, as well as positions like JAVA Developers & Architects, iOS and Android Developers & Architects, Front-End and Back-End developers besides others.

Associate Recruiter

Dec 2018 – Jan 2020 · 1 yr 1 mo

Techaxis, Inc is a talent search firm focused on companies in Software, IT Services and Consulting with emphasis on finding the right full-time profiles for Senior Management (VP, Director, Sr. Director), Sales (Account Executives and Account Management), Pre-sales, Product Development, Marketing, Architecture and Consulting. We provide these services in the USA, Canada, LATAM and Europe and are focused on all verticals.
Responsibilities:
1.Source and identifying for candidates within the US job market for top performing senior level positions in Sales and Senior Level Program and Delivery professionals.Filter the applications, conduct first round screening, schedule subsequent interview with them,conduct reference calls and debrief sessions. Build and manage a database of candidates.
2.Manage candidate relationship from their application to screening until they accept the offer.
3. Become a trusted advisor to your candidate and identify the most suitable opportunities for them based on their wants and needs and keeping in mind the opening in our client companies with respect to this.
4.Excel at relationship building in order to grow your candidate base through referrals from them for a particular designation.
5.Collaborate with the TechAxis team to ensure successful and lasting placements as well as satisfied clients.
6.An environment full of motivation and support to achieve the target.