Mansi Prajapati

Operations Associate

Lucknow, Uttar Pradesh, India3 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in Microsoft Power Platform and SharePoint solutions.
Proven track record in automating business processes.
Strong background in low-code development and user training.

Stackforce AI infers this person is a SaaS-focused developer with expertise in low-code platforms and business process automation.

Contact

Skills

Core Skills

Microsoft Power PlatformSharepoint

Other Skills

Azure Active DirectoryAzure Logic AppsC++Cascading Style Sheets (CSS)Customer ServiceDigital MarketingFront-End DevelopmentHTMLLow-Code Development PlatformsMicrosoft 365Microsoft Power AppsMicrosoft Power AutomateOffice 365 AdministrationPnP PowerShellPower Automate

About

Graduate 2022

Experience

Hcltech

2 roles

Analyst

Jul 2024 – Present · 1 yr 8 mos · On-site

Developed and customized Canvas Apps using PowerApps integrated with SharePoint, Dataverse, and Microsoft 365 services.
Automated business processes using Power Automate, including approval workflows, alerts, and data synchronization across platforms.
Configured and customized SharePoint Online features, lists, libraries, and workflows using Power Platform tools and PnP PowerShell.
Integrated SharePoint Online with Microsoft Teams and external systems via APIs.
Migrated legacy SP Designer workflows to Power Automate, improving performance and maintainability.
Designed and built SharePoint sites with custom workflows and web parts to enhance collaboration.
Utilized REST APIs in Power Automate for conditional data patching and retrieval in Canvas Apps.
Provided technical support during UAT and resolved day-to-day issues related to SharePoint and PowerApps.
Delivered end-user training, resulting in a 35–40% increase in adoption and productivity.
Experienced in full SDLC: Requirements Gathering, Analysis, Design, Development, Testing, UAT, and Support.
Designed and implemented automated workflows using Azure Logic Apps to integrate cloud services and streamline business processes, including email notifications, data synchronization, and third-party API integrations.
Developed and deployed intelligent chatbots using Power Virtual Agents to automate customer support and internal service desk queries, improving response time and reducing manual workload.