Rameez F.

Operations Associate

Greater Toronto Area, Canada7 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in Cyber Threat Intelligence and Incident Response.
Proven track record in improving IT operations by 35%.
Strong background in software product development and patent analysis.

Stackforce AI infers this person is a Cybersecurity and Software Development specialist with strong analytical and technical skills.

Contact

Skills

Core Skills

It Service ManagementIncident ResponseNetworkingTechnical SupportProduct DevelopmentResearch And DevelopmentPatent ResearchAnalytical Skills

Other Skills

Access ControlAgile MethodologiesAnalystAvaya IP TelephonyAvaya Site Administration (ASA)BMC Helix ITSMBusiness Continuity Planning (BCP)C (Programming Language)Cisco IOSCisco NetworkingCisco RoutersCisco Systems ProductsCloud SecurityComputer NetworkingCore Java

About

An IT specialist with strong experience in managing and resolving complex technical problems.

Experience

Bell

System Operations Specialist

Feb 2022 – Present · 4 yrs 1 mo · Toronto, Ontario, Canada

• Managing and supporting applications for internal and external customers

Cgi

IT Consultant - Deskside Management

May 2021 – Aug 2021 · 3 mos · Toronto, Ontario, Canada

Prioritized and resolved complex incidents leading to improved IT operations by 35%
Validated Endpoint Security via McAfee ePO centralized security management console
Handled weekly Data center storage and backups through the Commvault platform
Managed complete ITSM life cycle along with workstation imaging and deployments, Asset
management, Inventory updates, and Active Directory Domain Services

Endpoint SecurityITSMData Center ManagementIncident ManagementIT Service ManagementIncident Response

Centennial college

Lab Assistant - ICT

Sep 2020 – Dec 2020 · 3 mos · Toronto, Ontario, Canada

Monitored virtual lab sessions in the IT, software, communication, and networking labs
Installed and managed VMware ESXi on Lenovo Think servers in an academic Data center
Resolved client queries with proper incident management and technical documentation process
Executed special projects, testing, and maintenance of lab infrastructure including Cisco Layer 2/3 devices

VMwareIncident ManagementTechnical DocumentationNetworkingTechnical Support

Tt consultants

3 roles

Product R&D - Associate

Promoted

Dec 2018 – Nov 2019 · 11 mos · India

Researched, developed, and launched software products with automated patent search & analysis
Managed software product life-cycle while working in agile teams
Supervised quality assurance process throughout the product development cycle
Deployed custom software solutions aligned with specific client goals and requirements
Implemented NLP and pre-trained machined-learned model for effective patent text analysis
Projects: Invalidator+, Ideation Dashboard, and Technology Transfer Platform

Software DevelopmentAgile MethodologiesNLPMachine LearningProduct DevelopmentResearch and Development

Patent Research Analyst

Jul 2017 – Nov 2018 · 1 yr 4 mos · India

Conducted patent and non-patent search analysis utilizing proprietary database and tools
Delivered value-added project search reports to clients under narrow deadlines
Created and executed smart search strategies for faster and effective patent analysis
Worked on different technology domains including Wireless communication, Computer networking, Cloud computing, IoT, Sensors, Computer security, Telecommunications, Internet/web services, Computer hardware and architecture
Experienced in Prior Art Search, Novelty Search, Validity Search, Invalidity search, Freedom To Operate (FTO), State of the Art, Evidence-of-use, Infringement Analysis, Technology Landscape, Patent Portfolio Management, Patent Watch, Competitor Analysis, and Claim Chart Mapping.

Patent AnalysisSearch StrategiesTechnology LandscapePatent ResearchAnalytical Skills