Tae Akagi — CEO

Experienced bilingual professional specializing in IT Service Management and incident management within a global IT enterprise. Proven expertise in project management methodologies including Agile, Scrum, and Waterfall, with a strong track record of managing security incident response in high-performance, fast-paced environments. Skilled in leveraging tools such as MS Office, SharePoint, and Azure DevOps to optimize workflows and enhance team collaboration. I provide Japanese language support to ensure effective communication in multicultural projects and excel in crisis management, support escalation, and delivering excellent customer support. My strong writing skills enable clear communication tailored to both technical and business audiences, facilitating sound decision-making during complex incidents. Known for resilience, analytical thinking, and advanced troubleshooting abilities, I bring a solid foundation with a Bachelor’s in Computing and Software Systems and an MBA. Currently pursuing a Master of Science in Information Management, I am committed to integrity and operational excellence in all endeavors. Certified in Google AI Essentials, ITIL Foundation 2011, SC-900, AZ-900, and AI-900.

Stackforce AI infers this person is a skilled IT Service Management professional with a focus on incident management and crisis resolution.

Location: Seattle, Washington, United States

Experience: 14 yrs 6 mos