Amanpreet Singh Saini

Operations Associate

Chandigarh, India7 yrs 10 mos experience
Highly Stable

Key Highlights

  • Proven expertise in customer relationship management.
  • Strong background in telecommunications and operations management.
  • Effective team leader with experience in managing large teams.
Stackforce AI infers this person is a Telecommunications Operations Manager with strong customer relationship management skills.

Contact

Skills

Core Skills

Customer Relationship Management (crm)SalesCustomer ServiceOperations ManagementTelecommunicationsFiber To The Home (ftth)

Other Skills

Broadband NetworksCC++Customer SupportDTHLeadershipMicrosoft OfficeMicrosoft PowerPointMicrosoft WordNetwork AdministrationNetworkingOperations AdministrationOptical FiberProject ManagementPublic Speaking

About

Working as a Customer Relationship Manager at Hyundai Motors India Ltd.

Experience

Hyundai motor india ltd.

Customer Relations Manager

Feb 2025Present · 1 yr 1 mo · Chandigarh, India · On-site

  • Handling Customer Sales and Query/ Complaints at Hyundai Motors India Ltd.
Customer Relationship Management (CRM)Customer SupportSalesTeam Management

Airtel

3 roles

Network Operations Manager

Jun 2024Feb 2025 · 8 mos · On-site

Assistant Manager Operations

Jun 2023Jun 2024 · 1 yr · On-site

Customer ServiceService-Level Agreements (SLA)Optical FiberDTHOperations ManagementProject Management+2

Territory Manager Operations

May 2021May 2023 · 2 yrs · On-site

  • Working as a Territory Manager in Fiber Operations in Mohali, Punjab with Airtel and taking care of End to end fiber optics operations.
DTHTelecommunicationsOperations ManagementNetwork AdministrationFiber to the Home (FTTH)Broadband Networks

Jio

Deputy Manager Operations

Oct 2020May 2021 · 7 mos · Sahibzada Ajit Singh Nagar, Punjab, India

  • Worked as a Deputy Manager Operations in the role of Home Connect Master Supervisor.
Fiber to the Home (FTTH)Broadband Networks

Connect broadband

Cluster Head

Dec 2018Oct 2020 · 1 yr 10 mos · Chandigarh Area, India

  • Working as a Cluster Incharge/Engineer at Quadrant Televentures Ltd. and responsible for the network of Connect Broadband in Chandigarh area and leading & directing a team of 30+ people who all are working together for the betterment of the service of my organisation in this region.
  • 1). Responsible for the new installations in CHD.
  • 2). Responsible for the faults/complaints in CHD.
  • 3). Responsible for the new areas of possibilities for the expansion of the business in CHD.
  • 4). Responsible for the cycle of network related issues till the satisfaction of the customer on the ground level in CHD.
Fiber to the Home (FTTH)Broadband Networks

Inflame appliances limited

Quality Control Management Trainee

Jun 2018Nov 2018 · 5 mos · Panchkula, Haryana, India

  • Worked as a Quality Control Management Trainee in "Inflame Appliances Limited" which deals with the range of Kitchen Appliances...
  • 1). Controlling the quality of the incoming stock/materials.
  • 2). Controlling the quality of the product on the assembly line.
  • 3). Controlling the quality of the final finished good produced.
  • 4). Responsible for the quality parameters of our products to get it "tested ok" to our customers.
  • 5). Working together with the team of R&D on the improvement in the existing products.

Workshop on hadoop, arena and r

HADOOP, ARENA and R

Oct 2017Oct 2017 · 0 mo · Thapar University Patiala

  • Attended and coordinated a three days workshop on DATA ANALYTICS using HADOOP, ARENA and R organised by "Center of Business and Analytics" Thapar University Patiala, (DeraBassi campus).

Yumla mohali

Intern

May 2017Jul 2017 · 2 mos · Mohali, Punjab, India

  • I have done my internship under a well know startup brand in Chandigarh i. e. "Yumla" under company ROM Enterprises. Yumla is a brand which deals in fast food industry. I have found this opportunity with searching and contacting through google, In this internship I have covered little bit of all fields. In operations field I have worked to improve vendor management (to cut down cost), inventory management (stocking and warehouse are in it), I have used a tool named as "Matrix" which is a point of sale software there, I have done major changes in the product listing and billing process for the store manager so that it becomes an easy process for a manager to bill the customers. In Human resource department I have hired the employees for them through a proper interviewing and screening channel, I have done the counselling of the employees of our store so that their moral should be boosted up always (and also to reduce or to vanish the Iteration rate as well). In the marketing field I have planned and executed the marketing and promotional activities of our store and due to which our sales has increased approx. 30%. And I have also done a little under accounting field as I have managed the billing and sheets for them in these two months.

Sap university alliances along with deloitte india

SAP HANA Cloud Platform Codejam Event

Nov 2016Nov 2016 · 0 mo · LM Thapar School of Management, Thapar University, Mohali, Punjab

  • Attended a two-day workshop on SAP HANA Cloud Platform Codejam Mohali at LM Thapar School of Management, Thapar University, Dera Bassi Campus, Mohali conducted by SAP University Alliances along with Deloitte India.

Axis bank

Customers Service Officer (Operations)

Mar 2016Jun 2016 · 3 mos · Mohali

Defence research and development organization (drdo)

Summer Training

Jan 2015Jun 2015 · 5 mos · TBRL, DRDO, Sec-30, Chandigarh

All india radio

Winter Taining

Aug 2014Sep 2014 · 1 mo · AIR PRASAR BHARTI, Sec- 34, Chandigarh

  • Taining in communication

Jetking infotrain limited

Winter Training

Aug 2013Sep 2013 · 1 mo · Sec- 34, Chandigarh

  • CCNA Trained

Education

Thapar Institute of Engineering & Technology

Master of Business Administration (M.B.A.)

Jan 2016Jan 2018

Bhaddal Institutes

Bachelor of Technology (B.Tech.) — Electronics and Communications Engineering

Jan 2011Jan 2015

Kendriya Vidyalaya

XII — Non-Medical

Jan 2010Jan 2011

Kendriya Vidyalaya

X

Jan 2008Jan 2009

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